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Uncle Bob's Self Storage Reviews

- (770) 242-0459

Average Ratings

4.3 out of 5 stars
(4.3) 77 Ratings
Helpful/Friendly Staff
 
4.5
Appearance/Cleanliness
 
4.4
Expectations
 
4.0
Satisfaction
 
4.1
Likely to Recommend
 
4.3

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We survey our customers at various points during their stay with us. Ratings and reviews are taken from those surveys.

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Customer Reviews

(20 Reviews)
3.9 out of 5 stars

By

Norcross, GA

There a few lights not working at the Norcross facility including the one next to my unit #216.

Staff
 
4.0
Cleanliness
 
3.7
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
4.0
4.6 out of 5 stars

By

Oakwood, GA

Staff and management are doing a good job

Staff
 
5.0
Cleanliness
 
4.0
Expectations
 
5.0
Satisfaction
 
4.0
Recommend
 
5.0
4.8 out of 5 stars

By

Carolina, PR

Excellent service and great rates.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
4.7 out of 5 stars

By

Montrose, CA

facility manager was helpful in explaining and providing a solution for my short term need.

Staff
 
4.5
Cleanliness
 
4.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Duluth, GA

It was very smooth and quick, but not so quick as to feel rushed.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.8 out of 5 stars

By

Atlanta, GA

I have visited many storage spaces recently shopping for the best price. Heather who helped me was the first person I met that seemed to actually care about what I was looking for but still be professional. It seemed the other places either had associates who were reciting memorized sales processes (which made me feel like a robot) or attendants who were unprofessional. Heather was natural and professional and genuine!

Staff
 
4.8
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
4.0
4.7 out of 5 stars

By

Doraville, GA

I have a love/hate relationship with your website, but other than that no problems.

Staff
 
5.0
Cleanliness
 
4.7
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Loganville, GA

Very nice and pleasant to work with. Very knowledgeable and offered to call with back with solutions. Thank you so much.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Norcross, GA

It was very enlightening to see an associate extend that much customer service. I was impressed.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Las Vegas, NV

Heather is the best!!! Her customer service in impeccable!!! She's a great leader and deserves a raise!!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.8 out of 5 stars

By

Norcross, GA

Been renting for at least 15 yrs & are very satisfied with the company

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
4.0 out of 5 stars

By

Duluth, GA

I can only answer this suvey the way I did since Heather has been there. She is a 100% better than last manager.

Staff
 
4.2
Cleanliness
 
4.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
4.0
4.7 out of 5 stars

By

Atlanta, GA

Keep restroom open

Staff
 
4.3
Cleanliness
 
4.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.8 out of 5 stars

By

Norcross, GA

Mark was very professional and very nice to do business with.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Atlanta, GA

Great friendly service.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Atlanta, GA

keep up the great work

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Atlanta, GA

excellent!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Gainesville, GA

The storage associate was very proffessional and great to work with!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.8 out of 5 stars

By

Tucker, GA

Since day one Mark - manager of the Norcross site has always been very nice and helpful. I appreciate his courteousness and professionalism.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Norcross, GA

I am a repeat customer. That speaks volumes!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0

Excellent Service. I have utilized this particular storage facility several different times in ...

Linda, Doraville, GA

What Do People Say About Us?

9 of 10 Customers Recommend Uncle Bob's

Here at Uncle Bob's we pride ourselves in taking care of our customers. But don't take our word for it, see for yourself.

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*Ratings and reviews taken from a survey of our current customers.