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Uncle Bob's Self Storage of Newport News (#401)

4.7 out of 5 stars
(4.7) based on 143 ratings
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  • Size: 5' x 5'

    Holds a chest of drawers, office file boxes, a chair, clothing, tall items like lamps and coat racks.
  • Space Estimator

    Try our space estimator to assist you in choosing the right storage size for your belongings.

20'* Parking

Space features include:

  • Outdoor/Drive-up access
Sorry, none left. Contact us or call 800-242-1715 and we'll double check!
Sold Out!

30'* Parking

Space features include:

  • Outdoor/Drive-up access
Sorry, none left. Contact us or call 800-242-1715 and we'll double check!
Sold Out!

* Sizes Approximate

Uncle Bob's Cares What
Our Customers Think!

We survey our customers at various points of their stay. Ratings and reviews come from those surveys.

Review Us Today!

143 Customer Ratings

(4.7 out 5)
Helpful/Friendly Staff
 
4.8
Appearance/Cleanliness
 
4.8
Expectations
 
4.5
Satisfaction
 
4.6
Likely to Recommend
 
4.7

25 Customer Reviews

4.7 out of 5 stars

By

Newport News, VA

everything was great- very professional

Staff
 
5.0
Cleanliness
 
4.3
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Newport News, VA

I couldn't ask for a better experience.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Hampton, VA

Staff was great!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Newport News, VA

Wayne was extremely attentive and helpful. The facility was surprisingly clean and well maintained.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.2 out of 5 stars

By

Newport News, VA

Wayne is the best, I can call and he is very attentive to my needs. Hebisbthe reason I stay with this storage unit!

Staff
 
4.0
Cleanliness
 
4.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
4.7 out of 5 stars

By

Newport News, VA

I have a small business and use Uncle Bob's each year. I will continue to do so. Thank you

Staff
 
4.7
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
4.5 out of 5 stars

By

Newport News, VA

The spaces are not true to advertised size. I initially wanted to rent a 5x10 space, but when I got there they were more like 4x10. I checked out 3 or so of these spaces with a measuring tape and they all were like that.

Staff
 
4.5
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
4.0
Recommend
 
4.0
5.0 out of 5 stars

By

Newport News, VA

I tell everyone I know that this is a top notch place. Well managed,clean and safe. Many options for your storage needs. I am so glad I stored my things with you while I had the need. Wonderful people at this store !

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.5 out of 5 stars

By

Yorktown, VA

I am very happy with the facilities and staff. Couldn't ask for much more.

Staff
 
5.0
Cleanliness
 
4.7
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
4.0
4.9 out of 5 stars

By

Newport News, VA

Got what I needed without a lot of crap

Staff
 
5.0
Cleanliness
 
4.7
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Ft. Eustis, VA

I was very, very impressed with this facility. I had visted a few other storage facities in recent days (to include another Uncle Bobs)and was not at all impressed with the upkeep of those facilities. This particular facility is luxury self storage in my opinion. Very impressed with the facility and service provided by Wayne (the manager)

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
3.8 out of 5 stars

By

Newport News, VA

Current staff are more pleasant than when you first took over the site from SpaceMart. I was never sure why the first Uncle Bob's folks in there were acting like tools to people. The staff I have encountered more recently seem to be better suited to their jobs. I did have a problem with an auto-payment being recorded as not working when in fact the payment was never attempted with the credit card company, but I suspect that is a corporate issue rather than an issue with my local Uncle Bob's.

Staff
 
4.0
Cleanliness
 
4.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
3.0
5.0 out of 5 stars

By

Yorktown, VA

Everything is just A okay

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.8 out of 5 stars

By

Newport News, VA

Wayne, the manager at 701 Brick Kiln Blvd, Newport News, VA 23602 was very friendly and extremely helpful. This man took time to show us several units to ensure our satisfaction. Where other places just want you to sign up and be done with you, Wayne really went the extra mile to be courteous and helpful. I can not say enough about our experience thus far and if Wayne is any indication then we will be most satisfied with our experience.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
4.0
Recommend
 
5.0
5.0 out of 5 stars

By

Newport News, VA

Quick & easy.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Newport News, VA

Wonderful to do business here

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Hampton, VA

It's great that we can call and make a payment over the phone! Vey convenient!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.9 out of 5 stars

By

Newport News, VA

Ya'll were great

Staff
 
4.5
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Newport News, VA

This is one of the best storage companies in the area.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Newport News, VA

WHAT MORE CAN BE SAID? WAYNE AND HIS STAFF DO A SUPERB JOB RUNNING THE FACILITY.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.6 out of 5 stars

By

Newport News, VA

Just keep doing what you do!

Staff
 
4.0
Cleanliness
 
4.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.1 out of 5 stars

By

Newport News, VA

It's a nice storage facility and the 24 hour access and the location in a relatively safe place helps. I am planning though not to stay too much longer because it's just getting cost prohibitive for me at this point. Thank you.

Staff
 
4.0
Cleanliness
 
4.3
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
4.0
4.8 out of 5 stars

By

Newport News, VA.

I like the location & 24hr accessibility . Everyone has always been friendly. Keep up the good work !

Staff
 
4.5
Cleanliness
 
4.3
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Grafton, VA

great people

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.2 out of 5 stars

By

Newport News, VA

My only concern was the fact that the storage unit floor seemed to be crumbling a bit. Did not affect the use of the storage unit, it was appearance only. My only other concern was that there seemed to be a large number of spiders that were in the storage unit when we moved in. Our items needed to be cleaned of spiders and webs when we took them out of storage. I liked the fact I could access my unit at all hours, 24/7. Overall it was a positive experience.

Staff
 
4.8
Cleanliness
 
4.3
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
4.0

*Ratings and reviews taken from a survey of our current customers.

Storage Features at this Location

Climate Controlled Storage Units

Climate Controlled storage spaces provide a temperature controlled environment for your belongings. These spaces keep your items cool in the summer and heated in the winter, and are ideal for protecting items such as wood, electronics, and plastic that can be damaged from temperature changes and extremes. Learn more about the benefits of climate controlled storage here.

24 Hour Access

Even when our office is closed, you can access your space! This store offers 24 hour access. You enter your personal access code at a keypad to access the property. Your space is secured with a lock, and only you have the key!

Free Truck Rental with Storage Rental!

When you rent storage, we'll rent you our moving truck for free! You receive 25 miles free as well. Rental times will vary based on time slot availability, and we allot one use per storage space rented. For further details contact your local storage manager or read our free truck rental guide here.

54' Truck Access

The entrance, aisles, and most drive-up accessible storage units are wide enough to accommodate large vehicles, up to and including 54' tractor trailers.

Surveillance Cameras

Smile, you're on camera! Surveillance cameras are positioned throughout the facility to create a safer environment by monitoring traffic in and out of the facility and deterring trespassers.

Fenced & Lighted

Fencing around this facility is designed to limit access only to customers with assigned electronic access codes. Grounds, aisles and interior hallways are lighted for safety and convenience.

Vehicle/Boat Parking

This facility offers month-to-month rental of parking for cars, trailers, and larger vehicles such as boats and RVs. Some spaces offer covering for protection from the elements - see specific space details for features. For a quick intro to vehicle storage, click here.

Boxes & Packing Supplies Sold Here

This Uncle Bob's carries a full line of moving and storage supplies such as boxes, packing tape, packing materials, and more! Our supplies help move awkward items like wardrobes and big screen TVs and keep delicate items like dishes safe during moving and storage. Stop in our office before the big move for your supplies! For helpful moving and packing tips, visit our guide here.