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Uncle Bob's Self Storage Reviews

- (757) 596-1182

Average Ratings

4.6 out of 5 stars
(4.6) 90 Ratings
Helpful/Friendly Staff
 
4.6
Appearance/Cleanliness
 
4.6
Expectations
 
4.4
Satisfaction
 
4.6
Likely to Recommend
 
4.7

Uncle Bob's Cares About What Our Customers Think!

We survey our customers at various points during their stay with us. Ratings and reviews are taken from those surveys.

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Customer Reviews

(12 Reviews)
4.5 out of 5 stars

By

Hampton, VA

workers are always friendly...

Staff
 
4.7
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
4.8 out of 5 stars

By

North Lincolnshire, UK

Have always been very happy with my experience there!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Newport News, VA

I was so pleased with the way Liz and Toni both were so cordial to me and made me feel so welcome and appreciated as a customer. They were jovial and took the time to listen and I felt like I had made new friends. Thanks for a great experience and I will definitely use you again.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.8 out of 5 stars

By

Newport News, VA

Just that after coming into Uncle Bob's each month I always left with a smile on my face after chatting with Mrs. G and the other ladies. Great bunch!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Newport News, VA

I was very pleased with the presentation and information I was given when I arrived at the office. It was all explained to me clearly and without questions. The attendant was very polite, courteous and helpful.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.8 out of 5 stars

By

Newport News, VA

Great Job!!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Newport News, VA

The folks at my local Uncle Bob's (J.Clyde Morris Blvd in Newport News, VA) were just about the most helpful I have ever seen. They were helpful and always willing to speak with me and to help me and my family with a very difficult family storage need. I would go back there in a minute if I needed further storage resources!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Newport News, VA

Happy customer here!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.2 out of 5 stars

By

Smithfield, VA

Very friendly and fast service. My second time with uncle bob's and I love the place and location.

Staff
 
4.0
Cleanliness
 
4.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
5.0 out of 5 stars

By

Newport News, VA

You guys are fantastic ! Love the ladies in the office; always so friendly and super helpful. They always greet me by name and with a wonderful smile on their faces ! The property always looks fantastic, well maintained, safe and secure. I am extremely satisfied with everything ! Thank you so much :)

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Newport News, VA

They are a great group. Always helpful and willing to do what it took to assist you. I would go back in a heart beat. Toni was awesome. Love those girls.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Burke, VA

Your associate Liz is truly outstanding! She was able to explain all of the contractual details in a simple manner, offered to sell us a lock and did it all expeditiously! And the office is kept extremely clean and organized. I was just impressed overall by the associate, space we rented and office.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0

Thanks again for keeping my things secure in my storage unit, and more importantly, helping me ...

Elisabeth, Newport News, VA

What Do People Say About Us?

9 of 10 Customers Recommend Uncle Bob's

Here at Uncle Bob's we pride ourselves in taking care of our customers. But don't take our word for it, see for yourself.

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*Ratings and reviews taken from a survey of our current customers.