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Uncle Bob's Self Storage Reviews

- (757) 591-0117

Average Ratings

4.3 out of 5 stars
(4.3) 63 Ratings
Helpful/Friendly Staff
 
4.4
Appearance/Cleanliness
 
4.4
Expectations
 
4.1
Satisfaction
 
4.2
Likely to Recommend
 
4.4

Uncle Bob's Cares About What Our Customers Think!

We survey our customers at various points during their stay with us. Ratings and reviews are taken from those surveys.

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Customer Reviews

(12 Reviews)
4.7 out of 5 stars

By

Yorktown, VA

The service you provide our team is invaluable. Your staff is always very helpful and usually can respond to our needs easily. As you have expanded service to your customers through the use of the internet it has made it much easier to make payments, update information, and provide feedback. Keep up the good work.

Staff
 
4.5
Cleanliness
 
4.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.2 out of 5 stars

By

Pfafftown, NC

It was everything I needed they close by

Staff
 
4.2
Cleanliness
 
4.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
4.3 out of 5 stars

By

Hampton, VA

some what hard to get door to close on storage everytime we open and close it.

Staff
 
4.3
Cleanliness
 
4.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
5.0 out of 5 stars

By

Hampton, VA

Because the first unit I rented the wall was pulled away from the post and Josh tried to get it fixed but his boss was on vacation, so as soon as another came available he switched the units for me.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Ho Ho Kus, NJ

Very professional

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.0 out of 5 stars

By

Windsor, VA

Its great customer service when I can get someone to answer the phone.

Staff
 
3.8
Cleanliness
 
4.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
4.0
4.9 out of 5 stars

By

Portsmouth, VA

Josh and Deena were both helpful and worked with my schedule to make my move in a breeze and less stressful. Can' thank them both enough!!

Staff
 
5.0
Cleanliness
 
4.7
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.9 out of 5 stars

By

Newport News, VA

I'm happy

Staff
 
5.0
Cleanliness
 
4.7
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Hampton, VA

I really appreciate being a customer and the customer appreciation from the associates and management of the Jefferson Ave.store.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Newport News, VA

Very professional staff yet friendly. The grounds and office are always clean.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.4 out of 5 stars

By

Irmo, SC

when there was a flood in my storage area they wrote and called me...i was so upset i have alot of personal and sentimental items and they moved my stuff and repacked some and kept me informed cause i could not get up to VA to take care of it myself i thought that was very nice for people to do that thanks

Staff
 
4.5
Cleanliness
 
4.7
Expectations
 
5.0
Satisfaction
 
4.0
Recommend
 
4.0
4.5 out of 5 stars

By

Hampton, VA

friendly atmosphere

Staff
 
4.8
Cleanliness
 
4.7
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0

Thanks again for keeping my things secure in my storage unit, and more importantly, helping me ...

Elisabeth, Newport News, VA

What Do People Say About Us?

9 of 10 Customers Recommend Uncle Bob's

Here at Uncle Bob's we pride ourselves in taking care of our customers. But don't take our word for it, see for yourself.

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*Ratings and reviews taken from a survey of our current customers.