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  • Uncle Bob's Self Storage near Newport News, VA

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Customer Reviews


 
(5.0 out of 5)

Your site manager was incredible and so thorough. She told us she was moving out of state to manage a new facility and we were so sad that we only had her for a short time. Amazingly well run! We really feel our stuff is safe.

Darcy from Chesapeake, VA
June 8, 2015

 
(5.0 out of 5)

I believe it's Tina who helps always as well as the other in the fact that when I mistakenly leave my storage open I am promptly called to the fact! Awesome service such is that!

Ronald from Norfolk, VA
May 26, 2015

 
(5.0 out of 5)

When I first came to the facility for my immediate needs, the staff member was so courteous and helpful, I was greatly impressed. As I was exiting the facility I received the exact same treatment. To me this is a facility I would give 5 STARS to ANYTIME. Thank You so much!!!

Racheal from Norfolk, VA
May 24, 2015

 
(5.0 out of 5)

Excellent customer service was provided by our representative Wayne. He was friendly, thorough, and professional. He seemed to really care. Our experience at Uncle Bob's Storage was excellent. Thank you very much!

Diane from Glen Allen, VA
May 23, 2015

 
(5.0 out of 5)

The professionals at store #160 have been most helpful whenever I had a question and have assisted me when I needed to get something done at my unit. They are fantastic.

Nathan from Virginia Beach, VA
April 27, 2015

 
(5.0 out of 5)

I chose store #158 because of the manner in which I was treated. The facility was further than I wanted to travel for storage but my conversations prior to the rental of the unit sealed the deal. My first call for information was handled and all questions answered in the most professional way and just had me wanting to rent a unit there and no where else. Feel like our stuff is safe and secure and I really like the location.

Beverly from Norfolk, VA
April 6, 2015

 
(4.8 out of 5)

I'd never use another facility other than Uncle Bobs!

Terry from Norfolk, VA
March 4, 2015

 
(5.0 out of 5)

Everything was perfectly in order, was explained in sufficient detail that left nothing to chance or misunderstood. The premises were clean, orderly and organized exactly as if I had done it myself. It couldn't have been better.

Jon from Chesapeake, VA
March 3, 2015

 
(4.7 out of 5)

The service you provide our team is invaluable. Your staff is always very helpful and usually can respond to our needs easily. As you have expanded service to your customers through the use of the internet it has made it much easier to make payments, update information, and provide feedback. Keep up the good work.

Swim Team Inc. from Yorktown, VA
August 27, 2014

 
(5.0 out of 5)

Top notch facility, while I was unloading, one of the counter guys saw how bad I was sweating and brought me a bottled water and told me that I could refill as often as I wanted with the water machine inside the showroom. These guys are great to work with, and genuinely care about their customers.

Dennis from Virginia Beach, VA
August 26, 2014
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