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  • Uncle Bob's Self Storage near New Haven, CT

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Customer Reviews


 
(5.0 out of 5)

I recently had a problem of losing my car keys while at my storage location. Julio and Leo went above and beyond the 'call of duty' to make sure they could help me. Julio took his own personal time to help me locate my other set of keys. And, they contacted me within 2 days to let me know they found the lost set. This saved me $$$ and the frustrating time to get another set of specialized car keys. Throughout this process, they remained professional, courteous and looked for different options to solve what was my accidental problem. I would recommend this location and these gents to everyone! Thank you!

Martha from Milford, CT
April 10, 2014

 
(4.2 out of 5)

Very easy access to all levels of the facility, but when my deal was up, it was far too expensive for me to keep my belongings there. Very friendly and helpful staff and great location.

Yurah from Bristol, CT
July 25, 2014

 
(5.0 out of 5)

THe facility was well kept and secured and the person who assisted me was friendly, knowledgable and accomodating

Larry from Potomac, MD
July 25, 2014

 
(4.8 out of 5)

she answered all our questions completely, was courteous, helpful, personable.

King from New Fairfield, CT
July 24, 2014

 
(4.6 out of 5)

I would suggest you offer a way to dispose of junk or items that people throw out. It was the only thing that was truly inconvenient about your facility. Maybe you can partner with a service like 1-800-GotJunk (they take everything!) and offer it straight to your customers. So they don't have to worry about fitting junk they don't want in their cars or trucks because there is no way for you to dispose of it. Otherwise, storage was great! :)

Ana Lucia from Hoboken, NJ
July 23, 2014

 
(5.0 out of 5)

Just the overall storage area was very clean and I feel safe storing my belongings at Bob's Storage facility. The manager is very knowledgeable and explained policy and procedures without hesitation. This is a professional and friendly atmosphere also.

Barbara from East Hampton, CT
July 17, 2014

 
(4.7 out of 5)

This location was very clean and had a nice display of packing merchandise . The clerk was organized ,gave me a tour of the units and explained their specials with me. Renting the unit was easy and bringing my items went well.

Daniel from Wallingford, CT
July 1, 2014

 
(3.9 out of 5)

I continue to have trouble logging into the Uncle Bob's website. While the service at the store is sufficient, the website could use some improvement.

Joel from West Columbia, SC
June 27, 2014

 
(4.0 out of 5)

The only complaint I have are the hours of business. Our storage facility closes at 6 pm and for people who work that does not allow us to go to our unit after work.

Susan from Milford, CT
June 26, 2014

 
(4.8 out of 5)

I would prefer extended hours. Other than this, you exceed expectations.

Patricia from Milford, CT
June 26, 2014
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