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  • Uncle Bob's Self Storage near New Castle, AL

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800-242-1715

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Customer Reviews


 
(5.0 out of 5)

The staff was knowledgeable, friendly and professional. The facility was neat and clean and well-organized.

Joy from Birmingham, AL
November 2, 2016

 
(5.0 out of 5)

Ms. Joy was very helpful in all aspects of helping me with my rental space. She was very knowledgeable and polite.

Nickalett from Birmingham, AL
November 18, 2015

 
(5.0 out of 5)

The Lorna Road, Hoover, AL location is excellent. I am sorry to leave the storage unit. We are only leaving due to work relocation. Great storage experience. Thanks.

Kevin from Hoover, AL
November 11, 2015

 
(5.0 out of 5)

Entire experience has been professionally handled - courteous staff, anxious to help in any way. Much appreciated!!!

Alan from Birmingham, AL
October 19, 2015

 
(5.0 out of 5)

They were so helpful and really attentive to my needs. I had visited a storage unit earlier that was cheaper but the place was disgusting in the office and were rude. I had lost some hope in storing my items in a safe nice place. But when I went to uncle bobs I walked and the place was immaculate! It smelt so clean. The people were so helpful. When I called for things I couldn't quite remember yet he was so helpful & knew me by name. I'm really glad I chose the Hoover location to store my items.

Kathlene from Gardendale, AL
July 24, 2015

 
(5.0 out of 5)

Prompt, professional customer service!! We were very pleased!

Peyton from Leeds, AL
April 27, 2015

 
(4.8 out of 5)

Associate was extremely personable . Danny, reminded me of an ideal associate. Information was provided ,accurately . Questions that I posed if answer was unsure , he took the most critical step ,obtaining information from another employee via telephone . That's customer service at its best. Resolutions not excuses .

Carol from Birmingham, AL
April 4, 2015

 
(5.0 out of 5)

Danny and Staff are dedicated to excellent customer care and service. Thank you all for your assistance.

Jocelyn from Irondale, AL
November 10, 2016

 
(5.0 out of 5)

This was the best experience ever I will definitely recommend this company to all my family and friends

Erica from Birmingham, AL
November 1, 2016

 
(5.0 out of 5)

If I ever need storage space again, it will be with you all. I would recommend to everyone!!

Wanda from Pelham, AL
October 24, 2016
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