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  • Uncle Bob's Self Storage near New Castle, AL


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Customer Reviews

(5.0 out of 5)

They were so helpful and really attentive to my needs. I had visited a storage unit earlier that was cheaper but the place was disgusting in the office and were rude. I had lost some hope in storing my items in a safe nice place. But when I went to uncle bobs I walked and the place was immaculate! It smelt so clean. The people were so helpful. When I called for things I couldn't quite remember yet he was so helpful & knew me by name. I'm really glad I chose the Hoover location to store my items.

Kathlene from Gardendale, AL
July 24, 2015

(5.0 out of 5)

Prompt, professional customer service!! We were very pleased!

Peyton from Leeds, AL
April 27, 2015

(4.8 out of 5)

Associate was extremely personable . Danny, reminded me of an ideal associate. Information was provided ,accurately . Questions that I posed if answer was unsure , he took the most critical step ,obtaining information from another employee via telephone . That's customer service at its best. Resolutions not excuses .

Carol from Birmingham, AL
April 4, 2015

(4.9 out of 5)

simple and easy to rent. convenient payment options. Friendly staff.

Nancy from Birmingham, AL
July 24, 2015

(5.0 out of 5)

I really appreciated the staff at the Hoover location. I was 8 hours away from the storage unit due to relocation for work and anytime I called to check on things the staff was very nice and helpful. Thanks so much.

Mary from Greer, SC
July 4, 2015

(5.0 out of 5)

All of my scores are actual scores and not just hurrying through. I was surprised at how well ran the facility was and the work ethic of my storage sites staff. I will definitely use Uncle Bob's for any future storing needs and recommend to others as well.

Adam from Pinson, AL
June 23, 2015

(4.3 out of 5)

Offered me a storage unit that would better suit my needs right off the bat. Very friendly and accommodating.

May 31, 2015

(5.0 out of 5)

very professional, friendly, and helpful. Thx so much.

Barbara from Birmingham, AL
May 27, 2015

(4.7 out of 5)

The only concern I had, we saw a lot of Ants crawling inside by the storage unit on the wall and a few dead roaches.

Lori from Fairfax, VA
May 26, 2015

(5.0 out of 5)

Great price. Needed a larger space and we were able to change easily.

Gretchen from Birmingham, AL
May 26, 2015

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