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  • Uncle Bob's Self Storage near New Castle, AL

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800-242-1715

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Customer Reviews


 
(4.8 out of 5)

Associate was extremely personable . Danny, reminded me of an ideal associate. Information was provided ,accurately . Questions that I posed if answer was unsure , he took the most critical step ,obtaining information from another employee via telephone . That's customer service at its best. Resolutions not excuses .

Carol from Birmingham, AL
April 4, 2015

 
(5.0 out of 5)

The two ladies that work there are always helpful with a big smile on their face.

Vanessa from Pleasant Grove, AL
April 16, 2015

 
(4.4 out of 5)

the staff are always so friendly and helpful. If i call and leave a message they will return your call very quickly. It's always within an hour. I like that you don't have to keep calling or it's the next day before they return your call.Great and professional satff.

Tonesa from Center Point, AL
February 26, 2015

 
(4.9 out of 5)

It was ALWAYS nice and clean. Access to the storage was wonderful. Easy moving in and easy moving out. Everything was exactly the way it was since the first day I used the storage two years ago! Thank you all so very much!

Shuntay from Bham, AL
February 23, 2015

 
(5.0 out of 5)

Linda, the manager at the Centerpoint location, is absolutely phenomenal. She always speaks or waves to me, and has remembered me and my kids since day one. Thanks.

Stephanie from Birmingham, AL
February 1, 2015

 
(5.0 out of 5)

The person helping us was very professional, well-dressed, knowledgeable. Very nice.

Kathy from Birmingham, AL
January 26, 2015

 
(4.1 out of 5)

The place is nice, tidy and easily accessible when needed. Rates could be a bit more reasonable and competitive.

Tammie from Birmingham, AL
November 5, 2014

 
(4.7 out of 5)

I don't know where you find the friendly employees, but keep it up. Uncle Bob's is the best!

Randle from Hoover, AL
October 23, 2014

 
(5.0 out of 5)

Mgr Dorothy is a first-rate professional-competent,friendly,and courteous.

Charles from Birmingham, AL
September 26, 2014

 
(4.4 out of 5)

THe cost is too high compared to other storage facilities. I'm in Arkansas now and I could get a storage unit here that's the same size as I have in Hoover, Al for about $45 a month. At Uncle Bob's, I'm paying $106! As soon as I can find a way to get my stuff here, I will be moving out. People should get a discount for long-term storage! But I feel like my stuff is safe and secure and that means a lot, at this point. Thanks for the security.

Valerie from Bentonville, AR
September 25, 2014
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