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Uncle Bob's Self Storage Reviews

- (978) 681-7787

Average Ratings

4.5 out of 5 stars
(4.5) 78 Ratings
Helpful/Friendly Staff
 
4.6
Appearance/Cleanliness
 
4.6
Expectations
 
4.4
Satisfaction
 
4.5
Likely to Recommend
 
4.6

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We survey our customers at various points during their stay with us. Ratings and reviews are taken from those surveys.

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Customer Reviews

(21 Reviews)
4.7 out of 5 stars

By

Andover, MA

Transport dolly was damaged on the wheel which was hard to push - excessive vibration..

Staff
 
5.0
Cleanliness
 
4.7
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
4.7 out of 5 stars

By

Andover, MA

I had requested several times to make your web page easier to print out a receipt for business expense reporting needs. All that was needed was to print it in a PDF format in lieu if the current nonsense that it prints but I never got a response. Otherwise, everything was fine.

Staff
 
4.0
Cleanliness
 
4.7
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.3 out of 5 stars

By

North Andover, MA

There were 2 people working on my contract, and while I was trying to look up information they asked me, both were asking me separate strings of questions. It was very difficult to keep track of what was going on, and it felt very pushy.

Staff
 
4.7
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
4.0
4.9 out of 5 stars

By

North Andover, MA

Friendly, professional service. Extremely knowledgeable. Accommodated my needs timely and professionally. Willing to be of assistance.

Staff
 
5.0
Cleanliness
 
4.3
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Brockton, MA

The staff at North Andover were always friendly and very patience with me. I thank them for their professionalism, support, and courtesy.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Damariscotta, ME

The staff is exceptionally polite, helpful and professional. I feel my belongings are safe at Uncle Bobs....

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Andover, MA

Shah was friendly and knowledgeable. He was very courteous and pleasant.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Andover, MA

Always a wonderful experience!!!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

North Andover, MA

I didn't expect a storage facility to be as clean and organized as it was. The associated worked with me on a minor problem I was having which was very helpful to me.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.4 out of 5 stars

By

North Andover, MA

Very happy with the service and the hours of operation.

Staff
 
4.2
Cleanliness
 
4.7
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
4.9 out of 5 stars

By

The Villages, FL

Well run business recommend you frequently

Staff
 
5.0
Cleanliness
 
4.7
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Andover, MA

I deal with your manager Mr.Jehan and impresses me with trustworthiness, honesty and his no problem attitude,of which is important to me because of the original and one of a kind valuables I have in storage with Him.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Andover, MA

Storing my belongings during a stressful relocation was the most pleasant experience of my move. Mr. Jehan was courteous and kind and very helpful in accommodating my particular needs. He helped me choose the right space for my books and other household items at the right price for my budget.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.1 out of 5 stars

By

Andover, MA

Most personnel are friendly and helpful but a few are less so.

Staff
 
3.7
Cleanliness
 
4.7
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
4.0
5.0 out of 5 stars

By

N. Andover, MA

Not a thing today....GOOD JOB! Sincerely, Elias

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.7 out of 5 stars

By

North Andover, MA

Inside parking wile visiting my unit - very important and desirable to me!

Staff
 
5.0
Cleanliness
 
4.3
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Fairport, NY

We will be renting a storage space again this coming summer.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

North Reading, MA

The staff was extremely accommodating with my unusual circumstances and I greatly appreciate the latitude they accorded me.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Welcome, MD

The indoor loading/unloading area was great. I'm sure it's a life saver in bad weather. We'll be back next summer!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Lawrence, MA

Have always been happy with everything except rent being due lol. Recommended to my sister who just moved up and she rented a bigger space than ours! Thanks.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

North Andover, MA

It is a pleasure being part of the uncle bobs storage family. Johaun is the great guy its a pleasure doing business with him.He is very professional. I would refer a friend in a second to this facility.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0

I needed temporary storage and a family member recommended Uncle Bob's. The storage facilities ...

Amie, Midlothian, VA

What Do People Say About Us?

9 of 10 Customers Recommend Uncle Bob's

Here at Uncle Bob's we pride ourselves in taking care of our customers. But don't take our word for it, see for yourself.

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*Ratings and reviews taken from a survey of our current customers.