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  • Uncle Bob's Self Storage near Mt. Pleasant, SC


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Customer Reviews

(5.0 out of 5)

Uncle Bob's #001 offers the the best customer service available in the greater Charleston,SC area! The Manager (Nate) and his co-workers offer consistentcy in service unheard of here. As a person in the moving and delivery business, I deal with storage facilities all over the area and in other states as well. I am always relieved when it is an Uncle Bob's.

Stuart from Mt Pleasant, SC
January 17, 2014

(5.0 out of 5)

Restrooms in the storage warehouse need to be cleaned regularly and equipped with trash cans so people don't throw paper towels or other items on the floor or in the sinks.

Thomas from Alexandria, VA
November 24, 2015

(5.0 out of 5)

Cyble is the reason our storage yard is so well run I would move if she was not there

Frank from Goose Creek, SC
November 19, 2015

(3.4 out of 5)

Since becoming Uncle Bob's, things seem to be less organized, and less friendly. Someone called several times over the course of a month, without leaving a message. When I called back after the last one, I was told someone showed up to fix the unit above mine that morning, but couldn't get into my unit. Well, that shouldn't be a surprise, since no one EVER told me you needed access. I was told my voicemail didn't work that morning. That doesn't explain the previous calls, not to mention you obviously have my email address, or could've sent a text. All in all, I didn't really need the space, and this prompted me to go ahead and bring the few things in it home.

Jonathan from Mt Pleasant, SC
October 23, 2015

(5.0 out of 5)

The staff was extremely courteous and very helpful. Love them!!

Susie from Mt Pleasant, SC
October 23, 2015

(4.6 out of 5)

Thank you for calling about the water in my unit during the flood. So Hope you could figure out how it entered and fix it. So thankful no major damage was done.

Sara from Cheraw, SC
October 17, 2015

(4.5 out of 5)

Customer service improved greatly after the new ownership.

Joyce from Mount Pleasant, SC
October 16, 2015

(5.0 out of 5)

Cybil was amazing and extremely friendly. The other lady in the office was very helpful and caring the day I moved my items out of storage (8/15). She spent time talking to me and my friends and was very helpful. I am extremely impressed with this location. Cybil does a great job managing this establishment. Highly recommend it to others!

Shelton from Blacksburg, VA
August 31, 2015

(4.2 out of 5)

I have been subject to late charges since I have been doing business with your organization (many years!). My complaints about no notifications or statements fell on very deaf ears. I am much happier now that I get electronic bills/statements, etc. and expect to never incur late charges again. The previous arrangement, inquiries to correct it, and honestly contempt from previous responses lead to a much more negative image of your company. I commend you and your management staff for correcting a very negative perception of your organization. -

John from Mt. Pleasant, SC
July 26, 2015

(5.0 out of 5)

It was all good. personal were all great! very satisfied.

Gregory from Ridgeville, SC
July 24, 2015

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