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Uncle Bob's Self Storage Reviews

- (908) 928-1400

Average Ratings

4.3 out of 5 stars
(4.3) 72 Ratings
Helpful/Friendly Staff
 
4.4
Appearance/Cleanliness
 
4.4
Expectations
 
4.1
Satisfaction
 
4.2
Likely to Recommend
 
4.4

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We survey our customers at various points during their stay with us. Ratings and reviews are taken from those surveys.

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Customer Reviews

(13 Reviews)
5.0 out of 5 stars

By

Westfield, NJ

The manager at the Store on rt 22 was very helpful and friendly every time i went i'm sorry i forgot his name!! but he was very professional

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Springfield, NJ

The manager was the most helpful amongst all staff. He deserves all the credit for excellent customer service

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.1 out of 5 stars

By

NY, NY

I feel well informed. I have stored at the location on Route 22 in Mountainside for many years, before it was Uncle Bob's storage. I knew when the company was changing hands and what needed to occur to make sure our storage facility and rental agreement stayed intact.

Staff
 
4.0
Cleanliness
 
4.7
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
4.0
4.8 out of 5 stars

By

Fanwood, NJ

Staff is always available to help.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

IRVINGTON, NJ

keep doing what you are doing.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Middlesex, NJ

The staff members are always respectable. When I call, they are extremely helpful!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.7 out of 5 stars

By

Chatham, NJ

I feel like my belongings are in good hands.

Staff
 
5.0
Cleanliness
 
4.7
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Plainfield, NJ

I really appreciate that the staff know who I am when I enter the office.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Millington, NJ

Everyone at the route 22 in store in Mountainside, NJ were extremely helpful and pleasant

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.7 out of 5 stars

By

West Orange, NJ

The reason we initially chose to store our property at Lackland Self Storage (now Uncle Bob's)after the sale of our home, is that the facility appeared very clean. If the storage rooms continue to be maintained to the same standards, I would definitely refer others to Uncle Bob's in the future. I am terrified of bugs and vermin and NEVER experienced anything other than a random spider twice in seven years.

Staff
 
5.0
Cleanliness
 
4.7
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
4.6 out of 5 stars

By

Westfield, NJ

There are only 2 hand carts available near the entrance. I've found that, on more than one occasion, I've had to wait to move my things because a single family/business (with 2 people loading or unloading) was using them.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
4.4 out of 5 stars

By

Scotch Plains, NJ

Size of unit did not seem as large as advertised. Did not seem the full 5 foot by 10 feet area was made available to us. Otherwise the store manager was exceptionally helpful.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
4.0
5.0 out of 5 stars

By

Mountianside, NJ

Convenient location. Great pricing.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0

Great staff. Good pricing and very convenient. Pleasure doing business at this self storage ...

Leslie, Monroe, NY

What Do People Say About Us?

9 of 10 Customers Recommend Uncle Bob's

Here at Uncle Bob's we pride ourselves in taking care of our customers. But don't take our word for it, see for yourself.

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*Ratings and reviews taken from a survey of our current customers.