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Uncle Bob's Self Storage Reviews

- (770) 961-6641

Average Ratings

4.6 out of 5 stars
(4.6) 88 Ratings
Helpful/Friendly Staff
 
4.7
Appearance/Cleanliness
 
4.7
Expectations
 
4.4
Satisfaction
 
4.5
Likely to Recommend
 
4.7

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We survey our customers at various points during their stay with us. Ratings and reviews are taken from those surveys.

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Customer Reviews

(25 Reviews)
5.0 out of 5 stars

By

Atlanta, GA

Location and size works for me. Girl working in office was really friendly and helpful

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Mc Donough, GA

The associate was courteous and knowledgeable allowing me to make an informed decision as to where to rent.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Jonesboro, GA

Your customer service was outstanding and you showed me that my business need was a priority. Thank you for a great customer experience. I will surely recommend your company to my family and friends

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Stockbridge, GA

Service was fantastic.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.3 out of 5 stars

By

Augusta, GA

Not at this time. I just hope that I have to have no worries regarding the safety of my belongings from break-ins.Other than that I am comfortable with my service at Uncle Bob's Storage. The manager Rob is professional,helpful and curteously each and every time he works with me and that makes for a good working relationship.

Staff
 
4.3
Cleanliness
 
4.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
5.0 out of 5 stars

By

Morrow, GA

Excellent customer service.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.0 out of 5 stars

By

Conley, GA

I always stored with Uncle Bobs before because of the " name your price" for the first month promotion. I was disappointed that it was no longer available. Also I was always able to get a truck for my move in...even if it was at another location... but this time no truck no where. I think you have great staff and service but I would probably go with someone else next time with at least a special for the first month and more vehicles available.

Staff
 
4.2
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
3.0
5.0 out of 5 stars

By

Stockbridge, GA

Rob was very helpful and kind.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Jonesboro, GA

Appreciate the wonderful facility!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Stockbridge, GA

I think that this was the best storage

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Stockbridge, GA

I think they was awesome, wen I needed help deciding weather I need to rent a truck or not they was very helpful if I shall need to move again I will used unclebod again thanks

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.8 out of 5 stars

By

Jonesboro, GA

Rob is an excellent manager who gives excellent and friendly customer service. One request: don't raise rates!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
4.0
Recommend
 
5.0
4.7 out of 5 stars

By

Nashville, TN

Thank you for such fantastic service at a great value.

Staff
 
4.7
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Hampton, GA

I AM VERY THANKFUL BECAUSE OF THE SURVALIENCE ON PROPERTY, ALONG WITH SOMEONE LIVING ON THE PROPERTY BECAUSE OF ME AS A WOMAN COMING TO MY TRUCK IN THE EARLY MORNINGS MAKES ME FEEL MORE SECURE AND SAFE, VERSUS AN OPEN LOT WITH MY TRUCK PARKED ON WITH SOMEONE HIDING IN THE TREES OR BUSHES TO ROB ME. THANKYOU

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Jonesboro, GA

I will be happy to use Uncle Bob's Storage if needed in the future.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.6 out of 5 stars

By

Atlanta, GA

The sales associate Samaria was very helpful & very friendly.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
4.8 out of 5 stars

By

Pine Lake, GA

I have been quite happy with uncle bob"s and see no need to change anything.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
4.0
Recommend
 
5.0
4.9 out of 5 stars

By

Riverdale, GA

none at the moment.Overall, well pleased.

Staff
 
4.5
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Atlanta, GA

Waited for about 45 minutes for associate to return, however she explained, apologized, and thank us for being patient.

Staff
 
4.8
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.9 out of 5 stars

By

Stockbridge, GA

Compared to other storage facilities in the area, Uncle Bobs was the best value.

Staff
 
5.0
Cleanliness
 
4.7
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.4 out of 5 stars

By

Morrow, GA

The storage space was clean.The surroundings very clean,quiet and relatively safe.

Staff
 
4.8
Cleanliness
 
4.3
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
4.6 out of 5 stars

By

Conley, GA

Very professional and willing to help.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
4.6 out of 5 stars

By

Merrifield, VA

Uncle Bob's rates are competitive and the staff is amazing. Whenever I visit my storage unit (climate control) the temperature is within the stated temperature controls. I feel safe when I'm there because access is controlled and the facility lighting is always operable. Thanks Uncle Bob!!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
3.8 out of 5 stars

By

Peachtree City, GA

Some of your employees when above and beyond. I appreciated when I was treated well as I rarely called the office.

Staff
 
2.8
Cleanliness
 
4.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
4.0
4.8 out of 5 stars

By

Jonesboro, GA

My experience with your associate, Brooke was a very pleasant and enjoyable one. She was very knowledgeable and attentive to my questions and concerns. Her bright smile and demeanor is what help sell me over after talking to and viewing many other facilities. She's an asset to your establishment. The space is nice and very convenient to my location. I'm very pleased, so far.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
4.0

I have two storage spaces at this location. The people there treat you well and it is always ...

Derric, Riverdale, GA

What Do People Say About Us?

9 of 10 Customers Recommend Uncle Bob's

Here at Uncle Bob's we pride ourselves in taking care of our customers. But don't take our word for it, see for yourself.

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*Ratings and reviews taken from a survey of our current customers.