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Uncle Bob's Self Storage Reviews

- (704) 663-4671

Average Ratings

4.6 out of 5 stars
(4.6) 124 Ratings
Helpful/Friendly Staff
 
4.7
Appearance/Cleanliness
 
4.7
Expectations
 
4.4
Satisfaction
 
4.5
Likely to Recommend
 
4.6

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We survey our customers at various points during their stay with us. Ratings and reviews are taken from those surveys.

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Customer Reviews

(24 Reviews)
5.0 out of 5 stars

By

Mooresville, NC

Prompt response and services

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.8 out of 5 stars

By

Mooresville, NC

We seldom have had the need or opportunity to resolve any issues, so I could only answer as we are completely satisfied. We enjoy the location and availability of Uncle Bob's, and it is always clean! We have had a large unit while selling our house and purchasing a smaller one. We hope to soon sell items on E-Bay, but anticipate needing a small unit for our needs after we hae downsized considerably, and still need storage space for seasonal items. We look forward to a long term relationship with Uncle Bob! Thanks

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
4.2 out of 5 stars

By

Mooresville, NC

I am very happy with the overall experience with Uncle Bob's storage. The staff is always pleasant and helpful. The facility has always been clean and well lit. It is very easy to access my units.

Staff
 
4.0
Cleanliness
 
4.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
4.8 out of 5 stars

By

Wexford, PA

Made the process very easy!

Staff
 
4.5
Cleanliness
 
4.7
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Mooresville, NC

I only have one word to describe my experience "EXCELLENT"

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Mooresville, NC

Very professional staff. Storage space and building were clean and ready to go.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.8 out of 5 stars

By

Indian Land, SC

We love the automatic doors opening when we come into the building. It really helps going in and out with boxes and not having to hold the doors open.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
4.6 out of 5 stars

By

Charlotte, NC

I recommended a friend to the office on albermarle rd in charlotte. They are not nearly as friendly:)

Staff
 
4.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Mooresville, NC

I've been at this facility for nearly 4 years. It would be nice to get a reward for my loyalty (half month free, etc.)

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.5 out of 5 stars

By

Mooresville, NC

There is no light in the actual indoor temp controlled storage area

Staff
 
5.0
Cleanliness
 
4.7
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
4.6 out of 5 stars

By

Statesville, NC

The only change I would make is with the online payment system. It would be great if you did not have to input your card information every time. Other than the price for storage, everything is very well done with this storage facility.

Staff
 
4.8
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
4.0
5.0 out of 5 stars

By

Mooresville, NC

packaging boxes should be more competitive in pricing

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.6 out of 5 stars

By

Mooresville, NC

fix the back entry way the lock is beginning to fall

Staff
 
4.2
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
4.8 out of 5 stars

By

Mooresville, NC

The switch over from the previous ownership was fairly easy, staff made it pleasant! Things weren't "perfect" at first, but the staff were terrific about it and with me. Couldn't be happier.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Mooresville, NC

I am very impressed with the entire operation.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Mooresville, NC

Outstanding customer service offered by office personell

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Davidson, NC

I have encouraged friends and family to rent from you.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Mooresville, NC

good service

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Mooresville, NC

Very helpful,very friendly. Used them a couple of times

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Mooresville, NC

The best experience I have had with any storage place so far! Perfect location, I feel safe and taken care of!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Mooresville, NC

Quick, friendly, due to issues with 1st 2 units had to go to third but she brought new paperwork to me as I loaded things into the unit.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.0 out of 5 stars

By

Cornelius, NC

Other than the clumsy billing switch process when you bought the property from Budget Self Storage I was quite satisfied with my experience.

Staff
 
4.2
Cleanliness
 
4.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
4.0
5.0 out of 5 stars

By

Winchester, VA

The Mooresville Uncle Bob's storage was clean and organized. The renting process was quick and easy. And the monthly rent was very reasonable.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Mooresville, NC

Kristen very responsive and helpful.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0

I needed temporary storage and a family member recommended Uncle Bob's. The storage facilities ...

Amie, Midlothian, VA

What Do People Say About Us?

9 of 10 Customers Recommend Uncle Bob's

Here at Uncle Bob's we pride ourselves in taking care of our customers. But don't take our word for it, see for yourself.

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*Ratings and reviews taken from a survey of our current customers.