The office personal were always nice and even called when close to payment date. I just wish there was an Uncle Bob's closer to my present home.Anthony from Charlotte, NC
This property always looks nice and the ladies in the office always have a smile for you. I've had storage before but it didn't compare to the experience I've had with Uncle Bob's.Theodore from Charlotte, NC
I don't visit my space often but each time I've spoken to the ladies over the phone or in person they are extremely nice. They're always willing to help with any situation. I will definitely recommend Uncle Bob's to my friends and family.Catrina from Charlotte, NC
My biggest complaint is the carts provided to move personal belongings from your vehicle to the storage unit are not well maintained. I have been there several times to move my belongings into storage and the wheels on the carts have giant flat spots. I cannot tell you how many times I have had my personal belonging fall off the cart. Unfortunately, I don't have much other choice as some stuff just can't be carried. I think this is something that could easily be resolved if it was better maintained.Rob from Cornelius, NC
Due to the high volume of people using this facility the carts provided to assist with moving things in and out of the building get really beaten up pretty quickly. Some sort of maintenance / replacement plan would really make the experience better. One of the carts in this facility has one wheel that is actually flat... causes vibration that tends to cause things to fall off the cart.Ken from Cornelius, NC
Everyone was very nice and helpful with my storage process.Victoria from Charlotte, NC
Could probably do with more dollies for those busy weekends, but otherwise all is well.Gwendolyn from Matthews, NC
I am still confused as to whybI have to pay $10.00 per month insurance when I have and showed proof of ample renters insurance.Mary Ann from Charlotte, NC
This was my second time using this same Uncle Bobs location for long-term storage. Should I ever need storage help again, I will certainly contact Uncle Bob's.Diane from Thomasville, NC
The staff was very pleasant and helpful. my storage area was very good, I had my furniture there over a year and it was in the same condition.Josephine from Abingdon, MD
- Make a payment online
- Receive payment reminders
- Manage your Account Information
Not registered yet?
Create your Account, it's Free!