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Uncle Bob's Self Storage Reviews

- (936) 588-4242

Average Ratings

4.6 out of 5 stars
(4.6) 134 Ratings
Helpful/Friendly Staff
 
4.6
Appearance/Cleanliness
 
4.6
Expectations
 
4.5
Satisfaction
 
4.6
Likely to Recommend
 
4.7

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We survey our customers at various points during their stay with us. Ratings and reviews are taken from those surveys.

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Customer Reviews

(25 Reviews)
4.5 out of 5 stars

By

Montgomery, TX

usually-everyone is so busy there, that we always have to wait, I usually don't mind unless I have to get on to work--the office could maybe use an assistant on the busier days

Staff
 
4.5
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
5.0 out of 5 stars

By

The Woodlands, TX

Connie and Jeannie are great

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Conroe, TX

Jeannie was very helpful, explaining the storage options and how much each one cost, as well as the insurance option. She was ready for me, since I reserved a space by calling Uncle Bob's before going to the location, and made it quick and easy!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Montgomery, TX

Very impressed with your staff.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Montgomery, TX

Connie was extremely helpful to me, very professional and made it an easy process which is great when you are stressed while moving!! Jeanie was also very helpful on the days that she was there.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Montgomery, TX

I have already recommended several people. I felt welcome everytime I went there.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.8 out of 5 stars

By

Montgomery, TX

Very difficult for my movers to get in and out of storage because they had a large truck.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
4.0
Recommend
 
5.0
5.0 out of 5 stars

By

Montgomery, TX

Connie does an excellent job of keeping the facility nice and she was always friendly and helpful. Thank you!!!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.6 out of 5 stars

By

Conroe, TX

I would use this facility again.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
5.0 out of 5 stars

By

Montgomery, TX

I chose UB based on customer service. UB was not the lowest price unit but the friendly service won my business.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Montgomery, TX

I never fell unsafe at my facility

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Kingwood, TX

Connie represents the company with a positive attitude and personalizes the customers experience.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Montgomery, TX

I like how friendly the staff is the do a great job

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Montgomery, TX

Connie in the office was amazingly helpful and friendly. Definitely a keeper!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Houston, TX

Very clean facility. Good price for the size of unit. Free use of moving van.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.2 out of 5 stars

By

Houston, TX

I have had multiple Uncle Bob's units at different locations and preferred the staff at the Montgomery location on 105 to be the friendliest.

Staff
 
5.0
Cleanliness
 
4.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
4.0
5.0 out of 5 stars

By

The Woodlands, TX

The very sweet lady who helped me (I believe Connie was her name) was absolutely fabulous. I came right before she was supposed to take her lunch hour and she stayed and helped me even though the office was supposed to be closed.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.8 out of 5 stars

By

Montgomery, TX

Gave me the frequent renter discount before I had to ask. Full explanation of the program. Very polite and helpful.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
4.0
Recommend
 
5.0
5.0 out of 5 stars

By

Montgomery, TX

Great service and a great price

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Montgomery, TX

Did not expect such speedy and courteous help. Was a nice experience in this stressful time. Employee knew right away which size storage we would need.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.3 out of 5 stars

By

Montgomery, TX

No lights in outdoor units. Indoor units have open ceilings letting insects in.

Staff
 
4.0
Cleanliness
 
4.3
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
5.0 out of 5 stars

By

Montgomery, TX

The reason I decided to use Uncle Bob's is that I am a Sales Consultant for a Curriculm company and store my samples in my unit. The fact that the staff will unlock my unit for the UPS driver is invalueable to me, and I greatly appreciate it.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Montgomery, TX

It's always spotless!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Montgomery, TX

Did and good job completely paper work and showing us the space

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Montgomery, TX

I have been a customer for six, maybe seven years. There has never been a problem or concern. Staff are friendly and attentive to everyone who walks in the place. Great job.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0

I appreciate the clean storage environment when I check in on my valuables and the courteous ...

Lois, Missouri City, TX

What Do People Say About Us?

9 of 10 Customers Recommend Uncle Bob's

Here at Uncle Bob's we pride ourselves in taking care of our customers. But don't take our word for it, see for yourself.

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*Ratings and reviews taken from a survey of our current customers.