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Uncle Bob's Self Storage Reviews

- (334) 215-0191

Average Ratings

4.6 out of 5 stars
(4.6) 64 Ratings
Helpful/Friendly Staff
 
4.6
Appearance/Cleanliness
 
4.7
Expectations
 
4.5
Satisfaction
 
4.6
Likely to Recommend
 
4.8

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We survey our customers at various points during their stay with us. Ratings and reviews are taken from those surveys.

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Customer Reviews

(18 Reviews)
4.5 out of 5 stars

By

Portsmouth, VA

It was a good experience.

Staff
 
5.0
Cleanliness
 
4.3
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
4.8 out of 5 stars

By

Montgomery, AL

Mr. Sutton provided excellent customer service in person, as did 2 other associates with whom I spoke on the phone. They reserved the units I needed starting on the dates I needed them. Although the rates are a bit pricey, the facility is cleaner, more accessible, and more secure than I unit I rent at another location.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
4.0
Recommend
 
5.0
4.8 out of 5 stars

By

Montgomery, AL

Good location for me; good inventory of supplies; reasonable rental truck availability.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
3.8 out of 5 stars

By

Evans, GA

The business presented a professional appearance and the young lady working was very helpful and also very professional. The only thing was I went by the office one day after lunchtime about 1:30 PM and the office was closed, I thought that to be a little odd, that at that time of day the office was closed. There was a clock outside however with the return time on it.

Staff
 
3.8
Cleanliness
 
4.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
3.0
5.0 out of 5 stars

By

Montgomery, AL

This was the most satisfying part of the move and we were helped so much !!!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.6 out of 5 stars

By

Prattville, AL

Didn't like the idea of the prices being higher than other Uncle Bob's or how this Uncle Bob's changed prices based on demand.

Staff
 
4.0
Cleanliness
 
4.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Auburn, AL

Always helpful, kind, plesent, wanting to know if they can help me in any way. Would and have told other people about this storage. This storage here is great, and service is great. Thank you for all your help team.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.4 out of 5 stars

By

Montgomery, AL

Good location

Staff
 
4.2
Cleanliness
 
4.7
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
4.7 out of 5 stars

By

Montgomery, AL

Seems like a well run operation and very good employees

Staff
 
4.7
Cleanliness
 
4.7
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
4.8 out of 5 stars

By

Montgomery, AL

doing good, keep it going

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Montgomery, AL

Your folks do a great job. Your current manager young lady is always very attentive.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Millbrook, AL

very helpful service each time I enter the office. no complaints at all so far.almost 2 years running.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Montgomery, AL

The associates/managers are always VERY friendly and courteous, especially when giving me a call re: my unlocked unit (I've done that a few times!).

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Montgomery, AL

Flawless check in, Awesome Manager!!! Very helpful !!!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Montgomery, AL

The location was great, easy access to the main street. I am glad I choose this location.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Montg, AL

Great place

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.2 out of 5 stars

By

Montgomery, AL

A dumpster on site to get rid of unwanted items would be fantastic. :)

Staff
 
4.0
Cleanliness
 
4.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
5.0 out of 5 stars

By

Birmingham, AL

The Uncle Bob's on South Arrowhead Drive in Montgomery truly sets the standard. The staff was professional and courteous. The facility was clean and maintained properly. Thank you Uncle Bob's #357 for years of quality service!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0

I needed temporary storage and a family member recommended Uncle Bob's. The storage facilities ...

Amie, Midlothian, VA

What Do People Say About Us?

9 of 10 Customers Recommend Uncle Bob's

Here at Uncle Bob's we pride ourselves in taking care of our customers. But don't take our word for it, see for yourself.

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*Ratings and reviews taken from a survey of our current customers.