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Uncle Bob's Self Storage Reviews

- (845) 774-7233

Average Ratings

4.9 out of 5 stars
(4.9) 150 Ratings
Helpful/Friendly Staff
 
4.9
Appearance/Cleanliness
 
4.9
Expectations
 
4.8
Satisfaction
 
4.8
Likely to Recommend
 
4.9

Uncle Bob's Cares About What Our Customers Think!

We survey our customers at various points during their stay with us. Ratings and reviews are taken from those surveys.

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Customer Reviews

(21 Reviews)
5.0 out of 5 stars

By

Monroe, NY

This is a great location. I really like that the ladies in the office are always looking out for me and my belongings. They know me by name and always have a smile for me. I always feel welcomed and respected. Thank you for the great customer service.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Monroe, NY

everything went smoothe I was very happy

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Shirley, NY

Thank you for all of your help in both moving in the unit and moving out. We would use Uncle Bob's in the future if the need arises.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

New City, NY

the only improvement was the snow removal and the ice build up near storage entrances where at times very hazardous while trying to carry heavy furniture. This is a reflection on the private snow removal company that was hired to remove the extraordinary amount of snow this season. Plowing the snow is one aspect and clearing snow and ice from doorways is being mindful of slip hazards for customers on your business grounds.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Monroe, NY

Really impressed with the service I recieve at this location.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Holland, PA

Your employees were fantastic.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Ridgewood, NJ

Wonderful customer service!!!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.0 out of 5 stars

By

Tuxedo, NY

I noticed that the gate is rarely closed. the security of having the gate is important when not only coming and going in the time that I am there but also for the items I have in the storage unit. I would appreciate it if you could please make sure that the gate is always closed and functioning properly or advising any of your customers when it is not. Also think having something to swipe opposed to a passcode would be safer. Thanks

Staff
 
4.0
Cleanliness
 
4.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
4.0
4.6 out of 5 stars

By

Tuxedo Park, NY

Would like the elevator to be less complicated to operate. No need for all the locking etc. to go up and down. If you make a mistake with it there is a large charge to get it unlocked. Keep it simple!

Staff
 
4.7
Cleanliness
 
4.3
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Monroe, NY

A very efficient operation. I'm secure in knowing my belongings are well cared for. ALH

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.6 out of 5 stars

By

Washingtonville, NY

I've been waiting for the better part of over 6 months for the room above my unit to be fixed. Birds have made a home in my unit and I'm fearful that other small animals will be able to get inside. I'm aware of the fact that it's the middle of winter now and roofers aren't taking jobs but this should have been addressed months ago.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
4.8 out of 5 stars

By

Brooklyn, NY

The elevator is difficult at times.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Monroe, NY

The Mgr&other workers ALWAYS have a smile and extremely helpful....During the numerous snowstorms have shovels on hand and willing to help!!!!!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Monroe, NY

All my expectations have been exceeded!Thank you very much.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Chester, NY

Competitive pricing, clean facility and great customer service. The level of service I recieve from Kelly is outstanding. Highest recommendation possible! Thank you for making this hard time in life more bearable.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Florida, NY

Great office staff - Kelly and Eileen are always helpful, we appreciate them.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Monroe, NY

Uncle Bobs makes storage enjoyable! Amazing staff, so friendly and helpful. I would recommend this location for all you storage needs.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Monroe, NY

Such helpful customer service at this location. So happy to say its the best storage company I have ever stored with. Thank you for all your hard work!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Monroe, NY

Great Service, nice clean facility. Girls in the office are wonderful. Pleasure doing business here!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Monroe, NY

So happy with my storage room. The staff is great, friendly and professional. I would never store anywhere else.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.8 out of 5 stars

By

Georgetown, TX

Uncle Bob's Self Storage customer service representatives very friendly, professional and courteous. Thanks for your support.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0

Great staff. Good pricing and very convenient. Pleasure doing business at this self storage ...

Leslie, Monroe, NY

What Do People Say About Us?

9 of 10 Customers Recommend Uncle Bob's

Here at Uncle Bob's we pride ourselves in taking care of our customers. But don't take our word for it, see for yourself.

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*Ratings and reviews taken from a survey of our current customers.