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Uncle Bob's Self Storage Reviews

- (251) 635-1787

Average Ratings

4.8 out of 5 stars
(4.8) 104 Ratings
Helpful/Friendly Staff
 
4.9
Appearance/Cleanliness
 
4.9
Expectations
 
4.6
Satisfaction
 
4.7
Likely to Recommend
 
4.8

Uncle Bob's Cares About What Our Customers Think!

We survey our customers at various points during their stay with us. Ratings and reviews are taken from those surveys.

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Customer Reviews

(25 Reviews)
5.0 out of 5 stars

By

Semmes, AL

Thank you for your excellent service.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Mobile, AL

clifton was very awesome i was recommended and will recommend my friends as well

Staff
 
4.8
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Chickasaw, AL

Staff was very helpful, Thanks

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.1 out of 5 stars

By

Mobile, AL

Professional and easy process to rent the space. No issues.

Staff
 
4.2
Cleanliness
 
4.3
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
4.0
5.0 out of 5 stars

By

Mobile, AL

The staff were very helpful.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Lucedale, MS

Your manager was very helpful and well informed. Very polite!!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Mobile, AL

Very nice people. And helpful

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Mobile, AL

Clifton was ABOVE AND BEYOND courteous and helpful...and just plain friendly. :-)

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Mobile, AL

I have used a lot of personal storage facilities around the country and I must say that this Uncle bobs facility is the absolute, hand down, best managed facility I have encountered, It is a true pleasure dealing with the staff and they always make me feel as I am at the top of their priority list. Well done!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.9 out of 5 stars

By

Mobile, AL

Manager was very helpful. Always greeted me like I was his friend.

Staff
 
5.0
Cleanliness
 
4.3
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Saint Paul, MN

Clifton and Robin(?) went above and beyond any expectations I had. They were always friendly and helpful. We had a short term storage need, but I felt bad removing our vehicle from Uncle Bob's because Clifton was so great to work with.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Vancleave, MS

I feel that it is a very professional business.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Mangham, LA

The operating hours are a great help for easy access to my storage room and the office.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Mobile, AL

Customer service is very good.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Mobile, AL

Clayton was helpful and happy. He made sure I had everything I needed.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Mobile, AL

Very professional Staff Above and beyond customer service

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Mobile, AL

I love the customer service there!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Mobile, AL

Very nice employees. Overall excellent experience. Thanks!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Mobile, AL

Very Helpful and I needed another unit they made it easy had it very close to our first one

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.2 out of 5 stars

By

Mobile, AL

My overall experience was really good. It would however be helpful if you had rolling carts available to assist in transporting furniture and boxes from the truck into the unit. Other than that I am very happy. Thank you

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
1.0
Satisfaction
 
5.0
Recommend
 
5.0
4.4 out of 5 stars

By

Bay Minette, AL

The pavement slopes to the center at 2 deep of a angle and makes it difficult to move large pieces pf furniture that is the only thing I find that is not satisfactory.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
4.0
4.2 out of 5 stars

By

Baton Rouge, LA

Clifton is always helpful and courteous when i need his help in Mobile. The unit is always clean, as are the grounds.

Staff
 
4.0
Cleanliness
 
4.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
5.0 out of 5 stars

By

Mobile, AL

Cliff is always a great help and a great representative of your company as well as the young lady who works here.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.6 out of 5 stars

By

Mobile, AL

Your phone sales person was great. All the other storage facilities didn't care about my situation. Your sales person really cared and wanted to make sure I was getting the correct storage unit for my stuff. Thanks guys

Staff
 
4.0
Cleanliness
 
4.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Mobile, AL

Mngr Clifton and Assoc Mngr Robyn were always professional, cheerful, and helpful. They reflect great credit on Uncle Bob's. Should the need for a storage facility arise in the future we will certainly use Uncle Bob's.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0

I needed temporary storage and a family member recommended Uncle Bob's. The storage facilities ...

Amie, Midlothian, VA

What Do People Say About Us?

9 of 10 Customers Recommend Uncle Bob's

Here at Uncle Bob's we pride ourselves in taking care of our customers. But don't take our word for it, see for yourself.

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*Ratings and reviews taken from a survey of our current customers.