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Uncle Bob's Self Storage Reviews

- (704) 545-3490

Average Ratings

4.8 out of 5 stars
(4.8) 153 Ratings
Helpful/Friendly Staff
 
4.8
Appearance/Cleanliness
 
4.8
Expectations
 
4.7
Satisfaction
 
4.7
Likely to Recommend
 
4.8

Uncle Bob's Cares About What Our Customers Think!

We survey our customers at various points during their stay with us. Ratings and reviews are taken from those surveys.

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Customer Reviews

(25 Reviews)
5.0 out of 5 stars

By

Charlotte, NC

My move out day was very stressful. I lost my keys and movers didn't show up. Mary, a floater, was extremely helpful. She was such a joy to talk to. She went above and beyond to provide excellence customer service. She is definitely an asset to your company. Value her as an awesome employee because I think she is quite AWESOME!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.5 out of 5 stars

By

Charlotte, NC

I will always look for an Uncle Bob's facility when looking for storage needs first. I really had a good experience with the Mint hill office. Appreciated the easy access to my storage unit.

Staff
 
4.7
Cleanliness
 
4.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
4.7 out of 5 stars

By

Elkhart Lake, WI

Awesome experience! Would highly recommend to anyone looking for storage in the Mint Hill area.

Staff
 
4.0
Cleanliness
 
4.7
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.2 out of 5 stars

By

Charlotte, NC

It's a neat appearance. I don't see others much since I come off hours, but those on the phone are always helpful and friendly.

Staff
 
4.0
Cleanliness
 
4.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
5.0 out of 5 stars

By

Charlotte, NC

Fantastic service

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.6 out of 5 stars

By

Mint Hill, NC

All is good. Did not like the increase but oh well

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
5.0 out of 5 stars

By

Matthews, NC

As you can see, I am extremely happy with my storage experience with Uncle Bob. I've stored items in other facilities that have not been as well maintained; it is a pleasure visiting my storage space!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Matthews, NC

Very nice, well-run facility!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Mint Hill, NC

a marking to direct to nearest bathroom would really help!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.4 out of 5 stars

By

Clt, NC

Everyone was always helpful. I would recommend it to anyone. Paying online was very helpful. Thanks!

Staff
 
4.0
Cleanliness
 
4.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Charlotte, NC

He made us feel like family. So nice.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.9 out of 5 stars

By

Mint Hill, NC

Attention was paid to our needs when we moved into a smaller storage locker. And, the system charged us a fee that we had already paid and the manager promptly corrected the error. Very friendly and courteous.

Staff
 
4.7
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.9 out of 5 stars

By

Charlotte, NC

Been great! We've used your services twice now for family transitions and been very pleased.

Staff
 
5.0
Cleanliness
 
4.3
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Charlotte, NC

As always, exceptional service! The genuine niceness as well as great rates are just two of the reasons we look to Uncle Bob's on Zeb Morris in Mint Hill for all of our storage needs. Thank you!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.4 out of 5 stars

By

Mint Hill, NC

Wanting to get as much information as possible was given before I had to ask.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
4.0
4.9 out of 5 stars

By

Matthews, NC

The associate took the time to stay after hours to speak with us, show us around, and answer our questions. This was our first time renting a storage unit. He made it very easy and made us feel secure and confident in our decision.

Staff
 
5.0
Cleanliness
 
4.3
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.6 out of 5 stars

By

Charlotte, NC

The staff at Bob's in Minthill NC were excellent. They were always there to help and always willing to go the extra mile for their customers. Bryan is doing a GREAT job over there with his staff and business.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
5.0 out of 5 stars

By

Mint Hill, NC

Very pleasant experience-and the property very neat and well-maintained-feel like my property is very safe there.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Mint Hill, NC

Associates were very helpful and friendly. Office was impeccable.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.8 out of 5 stars

By

Charlotte, NC

It is always clean and nice. The only suggestion is to post on your website for the break time for the front desk person (lunch or take a break).

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Matthews, NC

Very helpful and friendly staff.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Mint Hill, NC

Not really. I'm very happy with everything.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Raleigh, NC

1st class operation!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.8 out of 5 stars

By

Charlotte, NC

I thought the process and the associate was very efficient and got me in and I as I really need to on that day.So I greatly appreciate that fact alone.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Charlotte, NC

i cant speak for other uncle bob's locations,but the one that i have things stored,is top notch,good service,cool people. you should let them know that they are doing, a fine job.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0

I needed temporary storage and a family member recommended Uncle Bob's. The storage facilities ...

Amie, Midlothian, VA

What Do People Say About Us?

9 of 10 Customers Recommend Uncle Bob's

Here at Uncle Bob's we pride ourselves in taking care of our customers. But don't take our word for it, see for yourself.

READ ALL ABOUT IT

*Ratings and reviews taken from a survey of our current customers.