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Uncle Bob's Self Storage Reviews

- (704) 545-3490

Average Ratings

4.7 out of 5 stars
(4.7) 127 Ratings
Helpful/Friendly Staff
 
4.8
Appearance/Cleanliness
 
4.8
Expectations
 
4.6
Satisfaction
 
4.7
Likely to Recommend
 
4.8

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We survey our customers at various points during their stay with us. Ratings and reviews are taken from those surveys.

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Customer Reviews

(25 Reviews)
4.4 out of 5 stars

By

Clt, NC

Everyone was always helpful. I would recommend it to anyone. Paying online was very helpful. Thanks!

Staff
 
4.0
Cleanliness
 
4.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Charlotte, NC

He made us feel like family. So nice.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.9 out of 5 stars

By

Mint Hill, NC

Attention was paid to our needs when we moved into a smaller storage locker. And, the system charged us a fee that we had already paid and the manager promptly corrected the error. Very friendly and courteous.

Staff
 
4.7
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.9 out of 5 stars

By

Charlotte, NC

Been great! We've used your services twice now for family transitions and been very pleased.

Staff
 
5.0
Cleanliness
 
4.3
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Charlotte, NC

As always, exceptional service! The genuine niceness as well as great rates are just two of the reasons we look to Uncle Bob's on Zeb Morris in Mint Hill for all of our storage needs. Thank you!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.4 out of 5 stars

By

Mint Hill, NC

Wanting to get as much information as possible was given before I had to ask.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
4.0
4.9 out of 5 stars

By

Matthews, NC

The associate took the time to stay after hours to speak with us, show us around, and answer our questions. This was our first time renting a storage unit. He made it very easy and made us feel secure and confident in our decision.

Staff
 
5.0
Cleanliness
 
4.3
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.6 out of 5 stars

By

Charlotte, NC

The staff at Bob's in Minthill NC were excellent. They were always there to help and always willing to go the extra mile for their customers. Bryan is doing a GREAT job over there with his staff and business.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
5.0 out of 5 stars

By

Mint Hill, NC

Very pleasant experience-and the property very neat and well-maintained-feel like my property is very safe there.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Mint Hill, NC

Associates were very helpful and friendly. Office was impeccable.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.8 out of 5 stars

By

Charlotte, NC

It is always clean and nice. The only suggestion is to post on your website for the break time for the front desk person (lunch or take a break).

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Matthews, NC

Very helpful and friendly staff.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Mint Hill, NC

Not really. I'm very happy with everything.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Raleigh, NC

1st class operation!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.8 out of 5 stars

By

Charlotte, NC

I thought the process and the associate was very efficient and got me in and I as I really need to on that day.So I greatly appreciate that fact alone.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Charlotte, NC

i cant speak for other uncle bob's locations,but the one that i have things stored,is top notch,good service,cool people. you should let them know that they are doing, a fine job.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.4 out of 5 stars

By

Mint Hill, NC

a little more effort in keeping the leaves away from the main entrance.

Staff
 
4.8
Cleanliness
 
4.3
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
5.0 out of 5 stars

By

Charlotte, NC

This is my first time ever using a storage facility. Uncle Bob's came highly recommended by a close friend. I have shared my experience with others in need of self-storage. The location is great and I always feel safe.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Charlotte, NC

Y'all have been great! Thank you so much for a clean, pleasant and great experience!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Midland, NC

Great Place !

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Honolulu, HI

The manager at the location we utilize in Mint Hill North Carolina is very personable and professional. We feel very safe going to our unit with grounds always well lit and clean. Thank you for providing such wonderful service!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Indian Land, SC

Just great people to know and a great place to store valuables!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.6 out of 5 stars

By

Mint Hill, NC

Associate was knowledgable and confidant that I would be pleased with my experience there.

Staff
 
5.0
Cleanliness
 
4.0
Expectations
 
5.0
Satisfaction
 
4.0
Recommend
 
5.0
5.0 out of 5 stars

By

Charlotte, NC

Bryan and Bill were very helpful. The staff was very friendly, we even received a hand written 'thank you' note when we moved out! We will definitely use Uncle Bob's in Mint Hill for all of our storage needs!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Charlotte, NC

The buildings were very nicely kept up. The hallways, office, units were all very clean. Helpful to have carts available and an elevator. Very nice to have a bathroom available and it was also clean! We feel very happy to leave our things at Uncle Bob's in Mint Hill!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0

I needed temporary storage and a family member recommended Uncle Bob's. The storage facilities ...

Amie, Midlothian, VA

What Do People Say About Us?

9 of 10 Customers Recommend Uncle Bob's

Here at Uncle Bob's we pride ourselves in taking care of our customers. But don't take our word for it, see for yourself.

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*Ratings and reviews taken from a survey of our current customers.