THe facility was well kept and secured and the person who assisted me was friendly, knowledgable and accomodatingLarry from Potomac, MD
Forgive but I forget the manager's name who helped me but my movers were hours late in arriving to pick up my items from my apartment. I called Uncle Bob's and the manager was willing to come back to the storage unit and help me activate my unit and get everything set up. Otherwise I would have been in major trouble with a full truck of items with nowhere to go. Awesome service. -BradBrad from New York, NY
Megan and Mike are very nice and professional and understanding. I would recommend Uncle Bobs to everyone.Liz from New Fairfield, CT
I would suggest you offer a way to dispose of junk or items that people throw out. It was the only thing that was truly inconvenient about your facility. Maybe you can partner with a service like 1-800-GotJunk (they take everything!) and offer it straight to your customers. So they don't have to worry about fitting junk they don't want in their cars or trucks because there is no way for you to dispose of it. Otherwise, storage was great! :)Ana Lucia from Hoboken, NJ
Just the overall storage area was very clean and I feel safe storing my belongings at Bob's Storage facility. The manager is very knowledgeable and explained policy and procedures without hesitation. This is a professional and friendly atmosphere also.Barbara from East Hampton, CT
This location was very clean and had a nice display of packing merchandise . The clerk was organized ,gave me a tour of the units and explained their specials with me. Renting the unit was easy and bringing my items went well.Daniel from Wallingford, CT
I continue to have trouble logging into the Uncle Bob's website. While the service at the store is sufficient, the website could use some improvement.Joel from West Columbia, SC
The staff was very helpful. I had a concern about the outdoor parking space next to mine being dirty and filled with garbage. The staff got right on it, called the client and asked for his space to be cleaned. Two weeks later it was. My only complaint is that the outside grounds are overwhelmed with overgrown grass and weeds. This needs to be addressed because there could be snakes, ticks or some danger that can not be seen when trying to get in or out of your vechicle. Not to mention that it looks awful and not a good image for Uncle Bobs.Kelly from Brewster, NY
Kevin was excellent. Personable and helpful, w/ a great personality and attitude.Sonia from Stamford, CT
The only complaint I have are the hours of business. Our storage facility closes at 6 pm and for people who work that does not allow us to go to our unit after work.Susan from Milford, CT
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