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3830 N. Bailey Bridge Road, Midlothian, VA 23112

(804) 744-6093

Average Ratings

4 out of 5 stars
(4.6)

122 Ratings & 25 Reviews

Staff
 
4.6
Cleanliness
 
4.8
Expectations
 
4.5
Satisfaction
 
4.6
Recommend
 
4.7
Uncle Bob's Self Storage - Midlothian, VA (#367)

We survey our customers at various points during their stay with us. Ratings and reviews are taken from those surveys.


25 Customer Reviews

.5 out of 5 stars

Sandston, VA

Uncle Bob's takes self-storage to the next level. The value for the money is light-years ahead of the competition. Immaculate facilities, after-hours PIN access, climate controlled building, complementary carts and truck, meeting room with wi-fi... just, unbelievable for the price. So much more for so much less. You guys are actually one of the few businesses I evangelize. Well done!

.5 out of 5 stars

Midlothian, VA

The staff was extremely helpful and polite. The team went out of their way to..are our move in and out of the unit as painless as possible.

.5 out of 5 stars

Northe Chesterfield, VA

I have used uncle bob before. Very pleasant and professional staff.

.5 out of 5 stars

Midlothian, VA

Associates exhibited a consistently positive Attitude toward helping customers.

.5 out of 5 stars

23114, VA

Very nice and helpful employees. The property was well kept and I felt safe any time I visited the unit. I would recommend your facility and would use it again myself.

.5 out of 5 stars

Chesterfield, VA

The associate who assisted us was so nice and eager to help us. She is definitely an asset to your company, and I look forward to seeing her every time I need to go into your office. She is a very pleasant and positive person, and should could not have been more helpful to us.

.5 out of 5 stars

Chesterfield, VA

Everything went fine. The only question I have is that before I presented proof of my own insurance the charge for your insurance was pro-rated. When I proved my insurance, there was no pro-rated refund arranged. The ruling was that I would be insured under your policy until the end of the month with no refund. That sounds unfair to me.

.5 out of 5 stars

Midlothian, VA

Thank you! Very easy, access was perfect, no problems.

.5 out of 5 stars

Midlothian, VA

Everything was great!

.5 out of 5 stars

Midlothian, VA

Met our expectations perfectly.

.5 out of 5 stars

Midlothian, VA

Doug has been as friendly and courteous to me from day one! Most people only smile and greet you on the first visit to try and get your business, but Doug, and his staff, ALWAYS smile, greet with enthusiasm, and show genuine concern EVERY TIME I have interacted with them!!

.5 out of 5 stars

N. Chesterfiled, VA

Great place at a great price!!

.5 out of 5 stars

23114, VA

Wish there was access inside the buildings fir dust pans/brooms and trash cans. I knocked over something inside my unit and no way to clean up

.5 out of 5 stars

Chesterfield, VA

Provides exactly what I currently need!

.5 out of 5 stars

Chesterfield, VA

I love how clean the place is always kept! I also love the courteous help and pleasant greeting I get from the cool girl who works at my Uncle Bob's in Midlothian, Va. She is friendly and very helpful. And she is cute. I also love that the staff physically roam the premises to check locks. I am very satisfied! Thank you!

.5 out of 5 stars

Canton, CT

The manager was exceptional. Very helpful, thoughtful, and got me through th eprocess quickly.

.5 out of 5 stars

Midlothian, VA

Tracy was fabulous. Explained everything in detail. I was very pleased and will certainly recommend this facility to anyone.

.5 out of 5 stars

Parrish, FL

Uncle Bob's is the best storage place we have ever used. We would choose them again.

.5 out of 5 stars

Virginia Beach, VA

Everyone was always courteous. I never had a problem with anyone calling me for payment. I was very relaxed and confident that my storage items were safe. I have been using storage units since 1990. This is the best, that is why I came back and will always return when I need to. We moved around quite a bit. Thank you sooo much Uncle Bob. I will continue to recommend your storage.

.5 out of 5 stars

Midlothian, VA

I've rented storage space from different places nation wide. Best to date.

.5 out of 5 stars

Midlothian, VA

You all are doing an awesome job...

.5 out of 5 stars

Springfield, VA

I would recommend your facility without any reservations. Unfortunately we were no longer in need of storage. I couldn't be happier with my selection. You truly exceed ALL my expectations.

.5 out of 5 stars

Midlothian, VA

The non-climate control unit is pretty pricey so I would have liked the opportunity to learn about the outdoor non-climate control options. I was not told if those units were available or not or the related prices non climate control units. It just seemed like I was given information only on the more pricey storage unit. I may have still selected the climate-control unit but I like to be given the opportunity to make a complete and informed decision.

.5 out of 5 stars

Chesapeake, VA

HAVE ALREADY RECOMMENDED YOU ALL TO OTHER PEOPLE....

.5 out of 5 stars

Doylestown, PA

felt very safe


What do customers say?

9 of 10 customers would recommend us to friends and family!

Here at Uncle Bob's we pride ourselves in taking care of our customers. But don't take our word for it, see for yourself.

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