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Uncle Bob's Self Storage Reviews

- (845) 692-6300

Average Ratings

4.4 out of 5 stars
(4.4) 39 Ratings
Helpful/Friendly Staff
 
4.5
Appearance/Cleanliness
 
4.4
Expectations
 
4.1
Satisfaction
 
4.4
Likely to Recommend
 
4.4

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We survey our customers at various points during their stay with us. Ratings and reviews are taken from those surveys.

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Customer Reviews

(10 Reviews)
5.0 out of 5 stars

By

Elmira, NY

No. Glad you were there

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.8 out of 5 stars

By

Wurtsboro, NY

The facility was great; the office staff were friendly and accommodating. The property is structured in a way that is difficult to get in and out of the section I was in (8J) but not impossible. Otherwise, my home items were very well maintained/temperature, et cetera. The pricing was competitive I'm sure with the ease of access but it was necessary that I cut the expense. I appreciate it and would be happy to use that facility in the future.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
4.0
3.8 out of 5 stars

By

Middletown, NY

It would be nice to have better lighting in and/or around the storage spaces.

Staff
 
4.0
Cleanliness
 
4.0
Expectations
 
3.0
Satisfaction
 
4.0
Recommend
 
4.0
4.5 out of 5 stars

By

Middletown, NY

Everything from appearance to customer service to online services available provides for excellent service. Cost is always a factor, so it would be nice to offer continued customer credits and not just first time customer discounts. That is not exclusive to storage facilities, but commitment incentives go a long way for repeat and continued customers in my opinion. Every other area - no improvements needed. Excellent.

Staff
 
4.8
Cleanliness
 
4.7
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
4.0
2.7 out of 5 stars

By

Middletown, NY

There is no light in the elevator which makes it kind of impossible for a person in my business to be able to load and unload in the evening I would have to be able to come in in the morning and do it which is very inconvenient. So this portion I really feel dissatisfied in this area.

Staff
 
5.0
Cleanliness
 
2.7
Expectations
 
2.0
Satisfaction
 
2.0
Recommend
 
2.0
4.6 out of 5 stars

By

Mt Veron, NY

Just excellent service. Thank you.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
4.7 out of 5 stars

By

Middletown, NY

I have had a unit there for four years. I am able to get access 24 hours a day. I feel secure when on the property, and feel the contents of my unit is secure. The staff is readily available by phone or in person to answer any questions.

Staff
 
5.0
Cleanliness
 
4.3
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Middletown, NY

Everyone is very friendly and helpful

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Monticello, NY

KEEP UP THE GOOD JOB.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Middletown, NY

I would like to express how highly satisfied i am with uncle bobs storage i have been with this storage for over 15 plus years and the employees are like family. It's always nice to deal with people who really love there job and also take the time to actually walk up to you as you are in your storage to just greet you and is what i call customer service. I have to say that i will recommend uncle bob's to anyone. kindly EVELYN

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0

Great staff. Good pricing and very convenient. Pleasure doing business at this self storage ...

Leslie, Monroe, NY

What Do People Say About Us?

9 of 10 Customers Recommend Uncle Bob's

Here at Uncle Bob's we pride ourselves in taking care of our customers. But don't take our word for it, see for yourself.

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*Ratings and reviews taken from a survey of our current customers.