Everything from appearance to customer service to online services available provides for excellent service. Cost is always a factor, so it would be nice to offer continued customer credits and not just first time customer discounts. That is not exclusive to storage facilities, but commitment incentives go a long way for repeat and continued customers in my opinion. Every other area - no improvements needed. Excellent.Regina from Middletown, NY
Competitive pricing, clean facility and great customer service. The level of service I recieve from Kelly is outstanding. Highest recommendation possible! Thank you for making this hard time in life more bearable.John from Chester, NY
This is a great location. I really like that the ladies in the office are always looking out for me and my belongings. They know me by name and always have a smile for me. I always feel welcomed and respected. Thank you for the great customer service.Charles from Monroe, NY
The facility was great; the office staff were friendly and accommodating. The property is structured in a way that is difficult to get in and out of the section I was in (8J) but not impossible. Otherwise, my home items were very well maintained/temperature, et cetera. The pricing was competitive I'm sure with the ease of access but it was necessary that I cut the expense. I appreciate it and would be happy to use that facility in the future.Nicole from Wurtsboro, NY
Thank you for all of your help in both moving in the unit and moving out. We would use Uncle Bob's in the future if the need arises.Patricia from Shirley, NY
the harriman facilty manager is very helpful and friendlyAlex from Malden, MA
the only improvement was the snow removal and the ice build up near storage entrances where at times very hazardous while trying to carry heavy furniture. This is a reflection on the private snow removal company that was hired to remove the extraordinary amount of snow this season. Plowing the snow is one aspect and clearing snow and ice from doorways is being mindful of slip hazards for customers on your business grounds.John from New City, NY
Really impressed with the service I recieve at this location.Michael from Monroe, NY
Shamus was Absolutely A wonderful Helpful Friendly Professional employee. whether He Was On The Phone OR In Person He Took The Time Needed To Give Us The Best Serves. thank youTanya from Highland Falls, NY
I noticed that the gate is rarely closed. the security of having the gate is important when not only coming and going in the time that I am there but also for the items I have in the storage unit. I would appreciate it if you could please make sure that the gate is always closed and functioning properly or advising any of your customers when it is not. Also think having something to swipe opposed to a passcode would be safer. ThanksTrisha from Tuxedo, NY
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