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Uncle Bob's Self Storage Reviews

- (305) 667-4447

Average Ratings

4.7 out of 5 stars
(4.7) 123 Ratings
Helpful/Friendly Staff
 
4.7
Appearance/Cleanliness
 
4.8
Expectations
 
4.6
Satisfaction
 
4.7
Likely to Recommend
 
4.8

Uncle Bob's Cares About What Our Customers Think!

We survey our customers at various points during their stay with us. Ratings and reviews are taken from those surveys.

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Customer Reviews

(25 Reviews)
5.0 out of 5 stars

By

Coral Gables, FL

Mario and Madeline are always helpful and I know they will help me anytime I have a question. Lovely people.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

PineCrest, FL

Mario was exceptionally helpful.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Wantagh, NY

Your representative was extremely helpful.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.8 out of 5 stars

By

MIAMI, FL

will use the uncle again if needed

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Berkeley, CA

We were very pleased with everything - it was easy to move our things in and to move them out. The levels of security (door, elevators, locks on units) gave us confidence that out things would be safe - and they were. And the entire facility was always kept clean and neat. We would gladly recommend Uncle Bob's to anyone!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.4 out of 5 stars

By

Coral Gables, FL

Everything is great but the lightning. The 2 storages I rent are pretty dark inside.

Staff
 
4.8
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
4.0
4.8 out of 5 stars

By

Coral Gables, FL

very please with your service.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Walla Walla, WA

We had a great experience and plan on coming back to Uncle Bob's next time we have storage needs. Everything was always well maintained, there were sufficient carts whenever we needed to move things in and out, and our storage area was great. Thank You!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Miami, FL

It is true that the South Miami facility is state of the art, but as I am sure you know, it's the people that truly make it special. Mario and his staff are not just good, they are exceptional. They are friendly, knowledgable, patient, and quite handy. I rarely single out a staff, but in this case they are worthy of many praises.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Miami, FL

Keep it up! Great place and group of people!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.6 out of 5 stars

By

Coral Gables, FL

Clean facilities, reasonable sign up process, friendly, professional staff.

Staff
 
4.2
Cleanliness
 
4.7
Expectations
 
5.0
Satisfaction
 
4.0
Recommend
 
5.0
5.0 out of 5 stars

By

Miami, FL

The free use of the truck was a plus

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Sammamish, WA

The person that helped my was extremely helpful and exceeded my expectations. I would be happy to recommend Uncle Bob's to others.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Miami, FL

Mario the manager was excellent, his customer service skills where wonderful!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.8 out of 5 stars

By

Coral Gables, FL

The Manager of the office (Mario) and her assistant (Maylin) were always extremelly attentive and service oriented. They are capable professionals that I would recommend for any similar position. Enrique Auvert

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Coral Gables, FL

Both manager and assistant manager were extremely helpful and so friendly. The facility is so clean and the white walls are immaculate. I moved my furniture yesterday and it couldn't have been easier. As a matter of fact, my movers even recommended this particular Uncle Bob's. Also, I called customer service yesterday to let them know how pleased I was!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

South Miami, FL

Uncle Bob's was recommended by a close friend who stated "Their staff is very friendly and eager to help", and my experience validated each word! Madelyn and Mario were extremely professional from my first contact; they listened to my needs and guided me throughout the process. The premises are kept immaculate and safety is paramount to them! Thank you for a great experience.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Coral Gables, FL

I am particularly impressed with the personality and professionalism of Mr. Mario Ramil, the store manager. He is a tremendous asset to your operation. I have seen him interact with many customers--even difficult ones--and he treats each in the same positive and professional manner. Congratulations on having him as your manager.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
3.6 out of 5 stars

By

Miami, FL

Check the AC units, sometime fill like don't work.

Staff
 
4.0
Cleanliness
 
3.0
Expectations
 
3.0
Satisfaction
 
4.0
Recommend
 
4.0
5.0 out of 5 stars

By

Miami, FL

Mario is terrific!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Miami, FL

Flexibility to be able to change to a different space, and flexibility with the timing of the truck rental, exch exceeded my expactations, as well as the overall friendliness.

Staff
 
4.8
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Miami, FL

I am 100% pleased with the facility and staff. It is easy to run into and the carts are always there. Only request is to keep bathrooms unlocked. Thank you for everything

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Miami, FL

The manager Mario and his associate Marilyn were very professional and helpful in assisting me to secure a storage solution that best fit my needs. They always keep the property clean and are ready to answer any questions that I had.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Miami, FL

No, it is a great facility and we are very pleased. The staff is as nice and helpful as people can be.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Miami, FL

Very kind and knowliable staff

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0

I needed temporary storage and a family member recommended Uncle Bob's. The storage facilities ...

Amie, Midlothian, VA

What Do People Say About Us?

9 of 10 Customers Recommend Uncle Bob's

Here at Uncle Bob's we pride ourselves in taking care of our customers. But don't take our word for it, see for yourself.

READ ALL ABOUT IT

*Ratings and reviews taken from a survey of our current customers.