Navigation Call Us
Search
  • Uncle Bob's Self Storage near Miami, FL

Close

Pricing & Reservations
Call 24 Hours!

800-242-1715

Call

Customer Reviews


 
(5.0 out of 5)

There was a female associate, I believe her name was Alicia, she provided me with the absolute best service. I was having a tough week, and she really made it better. Also, I was so impressed by how they recognized and handled my move out automatically. By the time I made it back to Uncle Bob's to close out the account, it was already taken care of. I've worked with Public Storage and other facilities, but as far as customer service goes, this was by far my best experience. Give those people raises!

Michael from Ft Lauderdale, FL
July 23, 2015

 
(4.7 out of 5)

I completely forgot her name but i believe she is the office manager. She is awesome. She always helps me out when i call. She never rushes me and answers my questions. What I noticed and liked the most is that whenever she tells me she can't do something for me- she always follows up with what she can do. THAT is great customer service. I wish I could remember her name!

Sonia from Pembroke Pines, FL
July 17, 2015

 
(5.0 out of 5)

I would like to mention the reason this facility is top notch is due to your Manager. He is Friendly, Helpful, Courteous and goes out of his way to tend to the Customers. That's why I will recommend this facility for Uncle Bob's.

John from Coral Gables, FL
March 23, 2015

 
(5.0 out of 5)

We had a great experience and plan on coming back to Uncle Bob's next time we have storage needs. Everything was always well maintained, there were sufficient carts whenever we needed to move things in and out, and our storage area was great. Thank You!

Laura from Walla Walla, WA
August 28, 2014

 
(5.0 out of 5)

It is true that the South Miami facility is state of the art, but as I am sure you know, it's the people that truly make it special. Mario and his staff are not just good, they are exceptional. They are friendly, knowledgable, patient, and quite handy. I rarely single out a staff, but in this case they are worthy of many praises.

Daniel from Miami, FL
August 28, 2014

 
(5.0 out of 5)

This particular facility on SW 28 Lane in Miami, FL could be used as the model for all other facilities, that's how professional and friendly the staff is, how clean the property is, it has excellent security systems, etc.

Carolyn from Miami, FL
July 30, 2014

 
(5.0 out of 5)

Both manager and assistant manager were extremely helpful and so friendly. The facility is so clean and the white walls are immaculate. I moved my furniture yesterday and it couldn't have been easier. As a matter of fact, my movers even recommended this particular Uncle Bob's. Also, I called customer service yesterday to let them know how pleased I was!

Karen from Coral Gables, FL
March 27, 2014

 
(5.0 out of 5)

Uncle Bob's was recommended by a close friend who stated "Their staff is very friendly and eager to help", and my experience validated each word! Madelyn and Mario were extremely professional from my first contact; they listened to my needs and guided me throughout the process. The premises are kept immaculate and safety is paramount to them! Thank you for a great experience.

Ana from South Miami, FL
March 24, 2014

 
(4.6 out of 5)

Great staff and fair prices. You definitely need extended hours on Sundays. Most people move or sort their items on the weekends. It also would not hurt to have a key code so that people could access their units after hours. I am always rushing to get there. Not convenient at all. This is where my lower satisfaction comes from.

Mindy from Fort Lauderdale, FL
July 17, 2015

 
(3.1 out of 5)

I have tried to set up autopay and change address several times and still not being able to do it

Juan from Coral Gables, FL
July 15, 2015
Close

Current Customer

- Make a payment online
- Receive payment reminders
- Manage your Account Information

Not registered yet?
Create your Account, it's Free!

 

Loading ...