the associate that help me out was named Mel and he was extremely helpful extremely kind and respectful and knowledgeable and if it was my company I would look into making him a manager of a facility. while I was there numerous amount of always putting the customer first but taking first concerned about your company. Mel is what I would consider management materialis what I would consider management materialMaria from Hollywood, FL
Your employees could not be nicer. When my wife goes to the storage she says she feels safe and secure and would have a problem going alone if need be.Stephen from Wilton Manors, FL
There is a gentlemen that works at this location ( Tramell?)and a young lady (sorry, her name escapes me) and they are so pleasant and professional. They remember me and always go that extra step. I recently sold a large hosue and moved to a smaller one and was constantly at this facility. They made it less painful and they are great at customer service. Thank you.Maura from Hollywood, FL
Kerry, the associate that helped us "move in" was extremely helpful and addressed all of my concerns. She went above and beyond in helping us, even after our hop from the initial space to another more convenient space (extra work for her).Blas from Hialeah, FL
Met all my expectations. Michael is very professional and knowledgeable.Maria from Fort Lauderdale, FL
This is my second unit. Iv been here over 6 years. Excellent facility. As a woman alone I always feel safe any time going to my unit. All the management team are great. I feel like this is an extension of my own home.Kaaren from Ft. Lauderdale, FL
I have been a satisfied customers for many years; at Uncle Bobs on 7901 Sheridan St, Hollywood, fl. The place is exceptionally well manage and impeccably clean. The manager Lettie greets us by name and always make the customers feel special. The staff members are very pleasant. I would recommend Uncle Bob storage for a pleasant and safe peace of mind. It is secure and clean. Rate it a Five! Thanks!!!Jenny from Hollywood, FL
Your facility is in excellent shape but after interacting with the staff you come to realize that they are the true reason I would choose to use your services again and again in the future.South Florida from Miami, FL
Mario and Gisel in the office have great customer service skills, are always accessible, friendly, courteous and willing to help... The property is kept very clean, a perfect 10...Anita from Coral Gables, FL
There was a female associate, I believe her name was Alicia, she provided me with the absolute best service. I was having a tough week, and she really made it better. Also, I was so impressed by how they recognized and handled my move out automatically. By the time I made it back to Uncle Bob's to close out the account, it was already taken care of. I've worked with Public Storage and other facilities, but as far as customer service goes, this was by far my best experience. Give those people raises!Michael from Ft Lauderdale, FL
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