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  • Uncle Bob's Self Storage near Miami, FL

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Customer Reviews


 
(4.9 out of 5)

Alicia went above my expectations helping me often and thinking of me when I forgot my key and readily opened my locker. Her prompt and thoughtful attention should be commended. Her professionalism is outstanding and customer skills unbelivalby filled with smiles, lovely talks about the company and all it offers as well as her genuine care of everyone she comes in contact with!

Marianne from Miami, FL
March 23, 2016

 
(5.0 out of 5)

Every interaction with staff is professional and respectful and the facilities are beyond well kept.

Mirtha from Miami Lakes, FL
February 25, 2016

 
(5.0 out of 5)

The store manager Nicole, was very professional, she made us feel welcomed. Great personality, fast and efficient service. We we're on a budget and she helped us choose the right storage box. Will refer my friends and family to rent here for sure. Thank you for all your help Nicole, you made my experience so easy.

Gabriel from Miami, FL
February 22, 2016

 
(5.0 out of 5)

As a woman moving alone for the first time I was faced with many obstacles. Trammel, the Manager on site at the Hollywood store arranged for me to pick up a truck from another office. On my way to the office I called to inform them that my ETA will be five minutes after six, which is the closing time at that location. The lady on duty informed me that she cannot wait for me as she must clock out at 6pm. Needless to say, I did not get the truck, thus I was unable to move that day which made my whole moving experience a night mare. When I arrived in the office the next day distressed, Trammel consoled me, helped me file a complaint, and did everything in his power to make sure the remainder of my experience with Uncle Bobs was A class service. He even offered to help me organize my unit when eventual my things were put in place. When an employee give impeccable customer service as I received they must be acknowledged. His hard work and commitment does not end there; I have observ

Charmaine from Pompano, FL
February 11, 2016

 
(5.0 out of 5)

Very happy it was always pleasant dealing with the office staff special the office manager at this location she was always ready to help you out. Friendly

Marcos from Miami Beach, FL
February 8, 2016

 
(5.0 out of 5)

the associate that help me out was named Mel and he was extremely helpful extremely kind and respectful and knowledgeable and if it was my company I would look into making him a manager of a facility. while I was there numerous amount of always putting the customer first but taking first concerned about your company. Mel is what I would consider management materialis what I would consider management material

Maria from Hollywood, FL
December 26, 2015

 
(5.0 out of 5)

Your employees could not be nicer. When my wife goes to the storage she says she feels safe and secure and would have a problem going alone if need be.

Stephen from Wilton Manors, FL
December 25, 2015

 
(5.0 out of 5)

There is a gentlemen that works at this location ( Tramell?)and a young lady (sorry, her name escapes me) and they are so pleasant and professional. They remember me and always go that extra step. I recently sold a large hosue and moved to a smaller one and was constantly at this facility. They made it less painful and they are great at customer service. Thank you.

Maura from Hollywood, FL
December 17, 2015

 
(5.0 out of 5)

Kerry, the associate that helped us "move in" was extremely helpful and addressed all of my concerns. She went above and beyond in helping us, even after our hop from the initial space to another more convenient space (extra work for her).

Blas from Hialeah, FL
November 16, 2015

 
(5.0 out of 5)

Met all my expectations. Michael is very professional and knowledgeable.

Maria from Fort Lauderdale, FL
October 26, 2015
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