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  • Uncle Bob's Self Storage near Miami Beach, FL

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Customer Reviews


 
(5.0 out of 5)

I have rented numerous storage units over the years at various companies. I currently am renting multiple units at this location and could not be more pleased. Mark and his staff have gone beyond my expectations and I am very satisfied with the service I have and am receiving at this location. Mark is very personable, organized, informed and diligent when dealing with my concerns. The facility is one of the cleanest, organized and well managed storage locations I have ever seen. I would highly recommend this location to friends and family and look forward to years as a satisfied consumer. Thank you for giving me my money's worth.

Jamie from Coconut Creek, FL
July 30, 2015

 
(5.0 out of 5)

There was a female associate, I believe her name was Alicia, she provided me with the absolute best service. I was having a tough week, and she really made it better. Also, I was so impressed by how they recognized and handled my move out automatically. By the time I made it back to Uncle Bob's to close out the account, it was already taken care of. I've worked with Public Storage and other facilities, but as far as customer service goes, this was by far my best experience. Give those people raises!

Michael from Ft Lauderdale, FL
July 23, 2015

 
(5.0 out of 5)

Mark was very informative, personable, and knowledgeable. I enjoyed meeting him and leasing a space with you guys!

Todd from Coconut Creek, FL.
July 20, 2015

 
(4.7 out of 5)

I completely forgot her name but i believe she is the office manager. She is awesome. She always helps me out when i call. She never rushes me and answers my questions. What I noticed and liked the most is that whenever she tells me she can't do something for me- she always follows up with what she can do. THAT is great customer service. I wish I could remember her name!

Sonia from Pembroke Pines, FL
July 17, 2015

 
(5.0 out of 5)

Mark was a really nice gentleman. I've never used self storage before, and he and the extremely nice facility gave me comfort in knowing I made the right choice.

Raymond from New Hope, PA
May 26, 2015

 
(5.0 out of 5)

I would like to mention the reason this facility is top notch is due to your Manager. He is Friendly, Helpful, Courteous and goes out of his way to tend to the Customers. That's why I will recommend this facility for Uncle Bob's.

John from Coral Gables, FL
March 23, 2015

 
(5.0 out of 5)

We had a great experience and plan on coming back to Uncle Bob's next time we have storage needs. Everything was always well maintained, there were sufficient carts whenever we needed to move things in and out, and our storage area was great. Thank You!

Laura from Walla Walla, WA
August 28, 2014

 
(5.0 out of 5)

It is true that the South Miami facility is state of the art, but as I am sure you know, it's the people that truly make it special. Mario and his staff are not just good, they are exceptional. They are friendly, knowledgable, patient, and quite handy. I rarely single out a staff, but in this case they are worthy of many praises.

Daniel from Miami, FL
August 28, 2014

 
(5.0 out of 5)

This particular facility on SW 28 Lane in Miami, FL could be used as the model for all other facilities, that's how professional and friendly the staff is, how clean the property is, it has excellent security systems, etc.

Carolyn from Miami, FL
July 30, 2014

 
(5.0 out of 5)

Both manager and assistant manager were extremely helpful and so friendly. The facility is so clean and the white walls are immaculate. I moved my furniture yesterday and it couldn't have been easier. As a matter of fact, my movers even recommended this particular Uncle Bob's. Also, I called customer service yesterday to let them know how pleased I was!

Karen from Coral Gables, FL
March 27, 2014
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