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114 Pleasant Valley Street, Methuen, MA 01844

(978) 689-3310

Average Ratings

4 out of 5 stars
(4.5)

69 Ratings & 12 Reviews

Staff
 
4.8
Cleanliness
 
4.6
Expectations
 
4.2
Satisfaction
 
4.4
Recommend
 
4.5
Uncle Bob's Self Storage - Methuen, MA (#235)

We survey our customers at various points during their stay with us. Ratings and reviews are taken from those surveys.


12 Customer Reviews

.5 out of 5 stars

S Dartmouth, MA

Manager at facility always greeted me by my first name and was always very friendly and professional. Made me feel great every time I has to stop by the office.

.5 out of 5 stars

Methuen, MA

The associate was very pleasant and extremely apologetic that their debit card system was down. I told her no problem, I only lived 3-4 miles away and I'd go get my checkbook. It was great having the free truck rental! We got everything moved in one trip!

.5 out of 5 stars

Methuen, MA

The associate that help me out was very pleasant and was able to answer all my questions.

.5 out of 5 stars

Methuen, MA

Our non-profit really needed an inexpensive solution to some storage needs for a fund raiser. Uncle Bob's Self Storage is giving us the space we needed. Thank you!

.5 out of 5 stars

Salem, NH

Your online associates appear much happier and nicer than the location employees. Howevr, I can't say the location individuals were miserable just that over the phone was top-notch!

.5 out of 5 stars

Methuen, MA

Kira in Methuen was excellent. The pricing was comparable or less than others. The free truck was a great help. The only thing that could've been better would have been picking up the truck at the same location.

.5 out of 5 stars

Lawrence, MA

I am very happy with my storage; never had any problem

.5 out of 5 stars

Methuen, MA

Only problem I see, is that at times I drive by and the gate is open for an extended period of time.

.5 out of 5 stars

Lawrence, MA

my only problem i have with this property is the amount of times i show up and see all the gates wide open including the pedestrian door. i'm not sure why this occurs but it really bothers me. i do not feel like there is much emphasis placed on security. that worries me a lot.

.5 out of 5 stars

Methuen, MA

Keep doing what you have been!!!!!!

.5 out of 5 stars

Methuen, MA

Very efficent

.5 out of 5 stars

ANDOVER, MA

When we moved our stuff out in late November, the concrete floor of our storage unit was wet, especially near the walls.


What do customers say?

9 of 10 customers would recommend us to friends and family!

Here at Uncle Bob's we pride ourselves in taking care of our customers. But don't take our word for it, see for yourself.

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