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Uncle Bob's Self Storage Reviews

- (978) 689-3310

Average Ratings

4.5 out of 5 stars
(4.5) 69 Ratings
Helpful/Friendly Staff
 
4.8
Appearance/Cleanliness
 
4.6
Expectations
 
4.2
Satisfaction
 
4.4
Likely to Recommend
 
4.5

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We survey our customers at various points during their stay with us. Ratings and reviews are taken from those surveys.

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Customer Reviews

(10 Reviews)
5.0 out of 5 stars

By

Methuen, MA

The associate that help me out was very pleasant and was able to answer all my questions.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Methuen, MA

Our non-profit really needed an inexpensive solution to some storage needs for a fund raiser. Uncle Bob's Self Storage is giving us the space we needed. Thank you!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
3.9 out of 5 stars

By

Salem, NH

Your online associates appear much happier and nicer than the location employees. Howevr, I can't say the location individuals were miserable just that over the phone was top-notch!

Staff
 
3.7
Cleanliness
 
4.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
4.0
5.0 out of 5 stars

By

Methuen, MA

Kira in Methuen was excellent. The pricing was comparable or less than others. The free truck was a great help. The only thing that could've been better would have been picking up the truck at the same location.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.4 out of 5 stars

By

Lawrence, MA

I am very happy with my storage; never had any problem

Staff
 
5.0
Cleanliness
 
4.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
4.8 out of 5 stars

By

Methuen, MA

Only problem I see, is that at times I drive by and the gate is open for an extended period of time.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
3.4 out of 5 stars

By

Lawrence, MA

my only problem i have with this property is the amount of times i show up and see all the gates wide open including the pedestrian door. i'm not sure why this occurs but it really bothers me. i do not feel like there is much emphasis placed on security. that worries me a lot.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
2.0
Satisfaction
 
2.0
Recommend
 
3.0
5.0 out of 5 stars

By

Methuen, MA

Keep doing what you have been!!!!!!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Methuen, MA

Very efficent

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
2.8 out of 5 stars

By

ANDOVER, MA

When we moved our stuff out in late November, the concrete floor of our storage unit was wet, especially near the walls.

Staff
 
5.0
Cleanliness
 
3.0
Expectations
 
2.0
Satisfaction
 
2.0
Recommend
 
2.0

I needed temporary storage and a family member recommended Uncle Bob's. The storage facilities ...

Amie, Midlothian, VA

What Do People Say About Us?

9 of 10 Customers Recommend Uncle Bob's

Here at Uncle Bob's we pride ourselves in taking care of our customers. But don't take our word for it, see for yourself.

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*Ratings and reviews taken from a survey of our current customers.