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Uncle Bob's Self Storage Reviews

- (480) 830-7896

Average Ratings

4.8 out of 5 stars
(4.8) 96 Ratings
Helpful/Friendly Staff
 
4.9
Appearance/Cleanliness
 
4.9
Expectations
 
4.7
Satisfaction
 
4.8
Likely to Recommend
 
4.9

Uncle Bob's Cares About What Our Customers Think!

We survey our customers at various points during their stay with us. Ratings and reviews are taken from those surveys.

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Customer Reviews

(25 Reviews)
5.0 out of 5 stars

By

Mesa, AZ

Very helpful and welcoming

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Mesa, AR

Happy to take this survey. Doris and Janice were so helpful with our storage unit. Doris helped us with our reservations with the truck rental (thanks Doris)and Janice was helpful with the paper work that come with the rental. We rented from Uncle Bob's before and had such great service, we are back again. Thanks to the staff and management!!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.2 out of 5 stars

By

Mesa, AZ

I accidentally clicked "strongly disagree" on the first page of this survey! I MEANT STRONGLY AGREE! All Staff at my location on Greenfield were always helpful, courteous and friendly! (I tried to go back to change it, but this program wouldn't let me! :-(

Staff
 
1.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Mesa, AZ

I was very pleased with the service and the property. Very clean, fast, and friendly!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Mesa, AZ

Manager was very attentive to my needs and I had my child with me and she even acknowledged her

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Mesa, AZ

you asked the questions and i said it all..completely happy with the service.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.6 out of 5 stars

By

Mesa, AZ

As for everything in my life, there is always room for improvements. So expecting services to be above my expectations would not be fair to say. If the bar of success is set to an unattainable level with no info to base that on, then anything would be a disappointment to myself and your company. I feel if your company continues to give great and consistent service, it can only grow to be valued by any customer as much as myself.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
5.0 out of 5 stars

By

Mesa, AZ

Good service.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Mesa, AZ

I stored for about 5 years with you and even downsized 2 times and anytime I needed help or information it was provided fast and friendly.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Mesa, AZ

Doris was wonderful. She was always helpful and had a smile and warm greeting for me whenever I arrived on the premises.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Mesa, AZ

Yes Doris was superb in handling our storage problems

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Mesa, AZ

Jan was a pleasure to deal with, and made the process quick and easy while answering all of my questions and concerns. I have felt with storage in the past and never had things go seamlessly like they did with Jan.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Mesa, AZ

Everything was neat and tidy. Jan was very helpful

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Morinville, AB

Awsome service and great personality I was impressed with quality of the storage facilty.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Mesa, AZ

She made it very easy and hassle free to get a storage unit.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Mesa, AZ

Excellent service!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Springfield, MO

We had no problem with holding a unit for a few extra days. All it took was a phone call. Everyone was very helpful!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Mesa, AZ

Every time I have visited Uncle Bob's storage, I have been very satisfied. Keep up the excellent work.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Mesa, AZ

Uncle Bob's associates are always friendly and very helpful. I really appreciate their upbeat attitudes.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Sacramento, CA

The people there are very helpful and very nice

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Mesa, AZ

Very positive experience!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Mesa, AZ

This lady was not only knowledgeable but pleasant and fun to talk to.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Los Angeles, CA

You guys were outstanding! I didn't think it would take me four years to gather my belongings, but it did, and you were most wonderful! Her name escapes me right now, but she was from Germany, and she was incredibly kind to me and my friend as we loaded the van! Again thank you for outstanding service!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Mesa, AZ

Your manager is always very friendly and helpful. We are very pleased with your company.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Black Hawk, SD

I had had a very frustrating day before I stopped in to rent a unit but I was treated so well and the renting process was so easy that my day became much brighter.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0

While dealing with three different individuals in getting my summer storage unit established, I ...

Julia, Mesa, AZ

What Do People Say About Us?

9 of 10 Customers Recommend Uncle Bob's

Here at Uncle Bob's we pride ourselves in taking care of our customers. But don't take our word for it, see for yourself.

READ ALL ABOUT IT

*Ratings and reviews taken from a survey of our current customers.