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Uncle Bob's Self Storage Reviews

- (480) 892-7564

Average Ratings

4.8 out of 5 stars
(4.8) 115 Ratings
Helpful/Friendly Staff
 
4.8
Appearance/Cleanliness
 
4.8
Expectations
 
4.7
Satisfaction
 
4.8
Likely to Recommend
 
4.8

Uncle Bob's Cares About What Our Customers Think!

We survey our customers at various points during their stay with us. Ratings and reviews are taken from those surveys.

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Customer Reviews

(20 Reviews)
5.0 out of 5 stars

By

Chandler, AZ

I would like to see 24 hour access. I work nights and I sleep during the hours you all are open

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Mesa, AZ

The website is easy to access and manuver. I was able to reserve easily and will be able to vacate the same. I was even able to ask a question without having to call and able to find the vacate procedures online.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.4 out of 5 stars

By

Mesa, AZ

Good service and very friendly

Staff
 
4.0
Cleanliness
 
4.0
Expectations
 
5.0
Satisfaction
 
4.0
Recommend
 
5.0
5.0 out of 5 stars

By

Mesa, AZ

Super job....keep it up on everything but the prices...feel free to reduce my rate at any time!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Apache Junction, AZ

Thank you !!!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Gilbert, AZ

The entire staff at the Baseline location is exceedingly helpful and friendly. I am in and out of my storage unit many times every week and there is always soneone around to greet me. On multiple occasions they have gone above and beyond what is expected. I get the impression that they are not only good employees but good people

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.8 out of 5 stars

By

Apache Junction, AZ

the girl working was very nice.

Staff
 
5.0
Cleanliness
 
4.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Mesa, AZ

The lady (Lauren?)at the front desk was so helpful with all of my MANY questions and was super friendly!!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Phoenix, AZ

The Best Customer Service Ever

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.9 out of 5 stars

By

Gilbert, AZ

We have been using Uncle Bob's Storage facility for several years now and we are extremely happy witht he facility and service we receive. Thank you!

Staff
 
4.7
Cleanliness
 
4.7
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Gilbert, AZ

i love you guys. i am disabled with practically no income. i am very blessed to have a roof over my head. you people have always been extremely kind and considerate in accomodating me. thank you all and god bless.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Mesa, AZ

LAUREN IS A GREAT MANAGER

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Mesa, AZ

Great service! I feel like the employees really care about me.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Mesa, AZ

storage seems secure. When my payment system went invalid I received a polite phone call to remedy the situation with no issues

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Gilbert, AZ

No everyone has been fantastic!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Mesa, AZ

It's been tough year for me (as well as most people now) and have had to extend payments and call and work things out. They have taken a few last payment charges throughout the year although I was last every month this year. Talking w/ Doug, Lorna, and Priscilla they understood and were willing to listen to my problems. I always recommend them. Several people in my condo complex rent from them and think the employees are really nice. Hopefully this year I will be on top of things and have had a unit for 4 years. thanks uncle bobs

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Mesa, AZ

Great staff, always friendly and helpful

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.8 out of 5 stars

By

Mesa, AZ

This is third time Ive rented at this location. Always a good experience.

Staff
 
5.0
Cleanliness
 
4.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.9 out of 5 stars

By

Gilbert, AZ

Nope everything is great with my storage space.

Staff
 
4.5
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Mesa, AZ

Lauren and Doug are awesome. Very professional. Will refer to everyone i know.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0

This storage facility is at the peak of the rating scale. I have been a client and frequent ...

Dave, Mesa, AZ

What Do People Say About Us?

9 of 10 Customers Recommend Uncle Bob's

Here at Uncle Bob's we pride ourselves in taking care of our customers. But don't take our word for it, see for yourself.

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*Ratings and reviews taken from a survey of our current customers.