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  • Uncle Bob's Self Storage near Mentor, OH


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Customer Reviews

(5.0 out of 5)

You associates were very helpful and answered all my questions and concerns.

Christina from Cleveland, OH
July 24, 2015

(4.8 out of 5)

I am pleased with the customer service I always receiver whether in person or on the telephone. I never have a problem with anybody that I speak with, they always talk, and answer my questions and/or concerns in a professional manner.

Constance from Cleveland, OH
March 28, 2015

(4.7 out of 5)

Uncle Bob's is a good company and doing a good job.

Joel from Cleveland, OH
August 18, 2014

(4.8 out of 5)

Both of the associates I spoke with were VERY helpful and genuinely interested in my needs. They were friendly, funny, and even did research to answer one of my questions. It was a very easy, pleasurable experience.

Jeff from Mayfield Hts, OH
May 3, 2014

(5.0 out of 5)

I always have a great experience with the staff on Neff Road, whether on the phone or in person. Those gentlemen are VERY friendly, empathetic, knowledgeable, and provide THE BEST customer service I've probably ever experienced. This is my 2nd time storing my belongings at this location and I live across town, but I appreciate and enjoy their customer service so much at this location I had to come back!

Kizzy from Bedford, OH
February 25, 2014

(5.0 out of 5)

I was completely satisfied and was impressed with the kindness and helpfulness of each person who helped me when I came to the office. It was a pleasure to do business with Uncle Bob's staff

Edward from Mentor, OH
January 23, 2014

(5.0 out of 5)

Bart is one of the most helpful, friendly people I have come across. A great asset to your company and property!

Steven from Forney, TX
September 24, 2015

(4.0 out of 5)

There should be some flexibility in payment due dates. The first of the month is tough for most people because rent and mortgages tend to be due on the first of each month as well.

Lenshena from Columbus, OH
September 24, 2015

(5.0 out of 5)

I've already referred someone who has a large and long term storage need. I'll admit I never used storage before, or if I did it was so long ago I forgot, but I did not expect to have such a friendly, clean and accessible experience. The people at the counter were extremely nice - almost makes you try to find a need to store something again.

Patricia from Euclid, OH
September 24, 2015

(5.0 out of 5)

Honestly received some of the best customer service of my life when I started renting with Uncle Bob's!

Jessica from Cleveland, OH
September 24, 2015

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