Uncle Bob's is a good company and doing a good job.Joel from Cleveland, OH
Both of the associates I spoke with were VERY helpful and genuinely interested in my needs. They were friendly, funny, and even did research to answer one of my questions. It was a very easy, pleasurable experience.Jeff from Mayfield Hts, OH
I always have a great experience with the staff on Neff Road, whether on the phone or in person. Those gentlemen are VERY friendly, empathetic, knowledgeable, and provide THE BEST customer service I've probably ever experienced. This is my 2nd time storing my belongings at this location and I live across town, but I appreciate and enjoy their customer service so much at this location I had to come back!Kizzy from Bedford, OH
I was completely satisfied and was impressed with the kindness and helpfulness of each person who helped me when I came to the office. It was a pleasure to do business with Uncle Bob's staffEdward from Mentor, OH
I have been very happy the people in the office are great and very helpfullPatricia from Cleveland, OH
I wish the storage space was a lil more clean and neat when I took my stuff out there were 3 dead mice in my couchJason from Garfield Hts, OH
Staff were very helpful and friendly. Very happy with customer service.Michael from Euclid, OH
This was my first experience with a storage unit and it exceeded any expectations that I had! The facility was clean, neat and safe! The staff was very helpful and courteous! Thanks!Bob from Willoughby, OH
The only issue I had when I visited my storage unit one early evening is that the gate was open when I got there. It was past business hours and the office was closed. I did not see anyone exit the property when I arrived and I drove around the complex and did not see any vehicles there. I am not sure why the gate was open, but I made sure it closed when I left.Stephanie from Cleveland, OH
Other then the swer drain backing up and water came to where I have my stuff every thing was great.Tina from Cleveland, OH
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