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Uncle Bob's Self Storage Reviews

- (704) 849-2073

Average Ratings

4.6 out of 5 stars
(4.6) 142 Ratings
Helpful/Friendly Staff
 
4.7
Appearance/Cleanliness
 
4.7
Expectations
 
4.4
Satisfaction
 
4.6
Likely to Recommend
 
4.7

Uncle Bob's Cares About What Our Customers Think!

We survey our customers at various points during their stay with us. Ratings and reviews are taken from those surveys.

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Customer Reviews

(25 Reviews)
5.0 out of 5 stars

By

Charlotte, NC

We were in a bind and Tom helped us out. We will always use Uncle Bob's because of Thomas.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Monroe, NC

Everyone has been very Helpful and Nice.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.2 out of 5 stars

By

Palm Desert, CA

we are usually not in the ares so have little reaction with personnel.

Staff
 
4.2
Cleanliness
 
4.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
5.0 out of 5 stars

By

Charlotte, NC

The team at Uncle Bobs is fantastic. Always polite and helpful, and the entire facility and grounds were immaculate. Excellent experience!!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.6 out of 5 stars

By

Matthews, NC

Generally a good experience for our needs.

Staff
 
4.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
4.2 out of 5 stars

By

Concord, NC

nothing else at this time.

Staff
 
4.0
Cleanliness
 
4.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
5.0 out of 5 stars

By

Charlotte, NC

It was a very good facility to have storage.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Ooltewah, TN

Thank you for everything!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.7 out of 5 stars

By

Fort Mill, SC

Facility is clean and well maintained

Staff
 
4.7
Cleanliness
 
4.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Weddington, NC

The staff are great, nice to do business with them. Gene

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Matthews, NC

I was quite pleased with the ease of renting a space when we needed it. the space was very clean and carts were available when we were moving stuff into the space. We also purchased boxes and tape for our move. Thus far , our experience has been great.

Staff
 
4.8
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Charlotte, NC

We had never rented a storage space before and your team made it very easy. They were very helpful and worked with us to get the best space possible for our needs. At one point, Thomas even called to say that he noticed we had locked our lock but not actually secured our space. Thanks for watching over our belongings!!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Matthews, NC

good job.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Key West, FL

Wonderful place

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.8 out of 5 stars

By

Waxhaw, NC

No, completely satisfied

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
4.3 out of 5 stars

By

Waxhaw, NC

I like Uncle Bob's. It is clean, well lit and feels safe. I have not had to go into the store itself in a long time so I could not really critique it fairly. I would recommend this location though.

Staff
 
3.0
Cleanliness
 
4.3
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
4.9 out of 5 stars

By

Waxhaw, NC

I STILL HAVE UNITS THERE AND AM VERY SATISFIED BEING THERE.

Staff
 
4.5
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Charlotte, NC

Tom is very helpful and pleasant to work with.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Waxhaw, NC

Great experience, professional and helpful staff. Thank you

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.1 out of 5 stars

By

Indian Trail, NC

outside lighting could use some improvement.

Staff
 
4.7
Cleanliness
 
3.7
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
4.0
4.5 out of 5 stars

By

Waxhaw, NC

The men's restroom has been clean each time I have used the facility which is a real plus. My unit is where it does not have much light especially in the winter's shorter daylight. Would it be a problem if I use my extensinon cord to an outlet so I might get a light rigged up when I need it?

Staff
 
4.0
Cleanliness
 
4.3
Expectations
 
5.0
Satisfaction
 
4.0
Recommend
 
5.0
5.0 out of 5 stars

By

Indian Trail, NC

Thank you for your service. We have moved to another state and don't need a storage unit at this time, but during the time we were customers at your Weddington/Matthews Road location, we were very happy with our storage unit and the facility.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Rock Hill, SC

Everyone was pleasent and helpful. Thank You.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Indian Trail, NC

You were great! Would use you again if needed and would recommend you to others.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Matthews, NC

I have never had a storage facility before and this is a really nice place and very convenient to my house. Our family has two units. The guys in the office are very professional and nice.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0

Uncle Bob's Storage on Parklane has a great staff where the customers are number one. The ...

Hayward, Columbia, SC

What Do People Say About Us?

9 of 10 Customers Recommend Uncle Bob's

Here at Uncle Bob's we pride ourselves in taking care of our customers. But don't take our word for it, see for yourself.

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*Ratings and reviews taken from a survey of our current customers.