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  • Uncle Bob's Self Storage near Matthews, NC


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Customer Reviews

(4.8 out of 5)

I have been storing things here for quite some time ...and I have to say it is the BEST experience I could have. Having to take a unit in the first place was not my intent....but my personal situation I didn't have a was very stressful for me...but the people here have ALWAYS been understanding and helpful. They made a very bad situation more when I found myself once again needing a space...there was no other choice in my book....and though the unit is actually a distance from where I moved....the people at this particular location is why I returned.

Cynthia from Gastonia, NC
September 27, 2014

(5.0 out of 5)

As you can see, I am extremely happy with my storage experience with Uncle Bob. I've stored items in other facilities that have not been as well maintained; it is a pleasure visiting my storage space!

Paula from Matthews, NC
August 28, 2014

(5.0 out of 5)

CJ is the BEST at resolving any kind of problem a customer may have. He is very patient and LISTENS. I am very appreciative of him. Being a single mom, I need all of the help I can get and he has helped me immensely! Thank you CJ!

Holley from Charlotte, NC
August 27, 2014

(5.0 out of 5)

The team at Uncle Bobs is fantastic. Always polite and helpful, and the entire facility and grounds were immaculate. Excellent experience!!

Charles from Charlotte, NC
August 23, 2014

(5.0 out of 5)

This property always looks nice and the ladies in the office always have a smile for you. I've had storage before but it didn't compare to the experience I've had with Uncle Bob's.

Theodore from Charlotte, NC
August 17, 2014

(5.0 out of 5)

I don't visit my space often but each time I've spoken to the ladies over the phone or in person they are extremely nice. They're always willing to help with any situation. I will definitely recommend Uncle Bob's to my friends and family.

Catrina from Charlotte, NC
August 11, 2014

(4.8 out of 5)

Gina was very helpful and she was also very patient with me. I will tell anyone about uncle Bob's

Andrea from Gastonia, NC
September 25, 2014

(5.0 out of 5)

management searched and helped myself find the suitable space I needed to store items. Process over three months until a storage space opened that satisfied my needs. Management did not give up on satisfying my request

Kenneth from Matthews, NC
September 25, 2014

(5.0 out of 5)

This was my first time at a rental facility, so I didn't know what to expect. The attendant was extremely helpful and courteous eventhough I had a lot of questions.

Dave from Charlotte, NC
September 25, 2014

(5.0 out of 5)

My move out day was very stressful. I lost my keys and movers didn't show up. Mary, a floater, was extremely helpful. She was such a joy to talk to. She went above and beyond to provide excellence customer service. She is definitely an asset to your company. Value her as an awesome employee because I think she is quite AWESOME!

Deana from Charlotte, NC
September 25, 2014

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