For storage tips, social & more:

Uncle Bob's Self Storage Reviews

- (770) 444-3338

Average Ratings

4.3 out of 5 stars
(4.3) 81 Ratings
Helpful/Friendly Staff
 
4.4
Appearance/Cleanliness
 
4.5
Expectations
 
4.1
Satisfaction
 
4.3
Likely to Recommend
 
4.4

Uncle Bob's Cares About What Our Customers Think!

We survey our customers at various points during their stay with us. Ratings and reviews are taken from those surveys.

Review Us Today!

Customer Reviews

(16 Reviews)
4.2 out of 5 stars

By

Duluth, GA

Great facilities so far I have been with you guys for over 4 years

Staff
 
4.8
Cleanliness
 
4.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
4.0
5.0 out of 5 stars

By

Austell, GA

The staff was wonderful.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
3.0 out of 5 stars

By

Austell, GA

Truck was not the at the time scheduled and upon returning with my belongings i was locked out of my unit til the following day.

Staff
 
4.2
Cleanliness
 
4.0
Expectations
 
1.0
Satisfaction
 
2.0
Recommend
 
4.0
4.8 out of 5 stars

By

Dallas, GA

The only thing is the cost

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
4.0
Recommend
 
5.0
4.4 out of 5 stars

By

Austell, GA

I was promised a hand truck, and I did not get one. This would have been helpful to me, it would have sped up the process of moving.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
3.0
Satisfaction
 
4.0
Recommend
 
5.0
4.6 out of 5 stars

By

Marietta, GA

The only problem I ever had was that there was rarely anyone in the office and rarely anyone to answer the phone. I understand they have to be out and about but maybe the phone could be forwarded to a cell or something so you could reach someone. That way, if you were at the site, they could at least say they'd be back at an approximate time.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
4.9 out of 5 stars

By

Marietta, GA

The reason I hesitate to saw I am always greeted pro[mptly is because sometimes, during open hours, there is no one in the office, and sometimes the door is even locked shut. It could be that the employee is showing a space to someone, but it is annoying to have to came back later. When there is someone in the office they are always nice!

Staff
 
4.7
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Smyrna, GA

The service was Great and everything was nice and clean.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.4 out of 5 stars

By

Austell, GA

I would like to recieve some sort of invoice each month, paper or electronically. As a business I can not pay without an invoice. Right now I am guessing when our bill is due.

Staff
 
4.2
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
4.8 out of 5 stars

By

Marietta, GA

My experience has been great with the Uncle Bob's storage on Austell Road in Marietta, GA. I cleared out my unit this morning (01/25/14)and called to let them know the unit is now available to re-rent. Thank you!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Austell, GA

The grounds at this location is well kept. It is always clean and free of debris. Staff is very friendly. Keep up the good work!!!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Marietta, GA

Kenya helped me out a lot. I had a crazy situation and she comforted me with her help. She as awesome.

Staff
 
4.8
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Bronx, NY

The Marietta, Austell Rd store...VERY HELPFUL!!!!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.0 out of 5 stars

By

Marietta, GA

Good service

Staff
 
4.0
Cleanliness
 
4.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
4.0
5.0 out of 5 stars

By

Marietta, GA

They always kept the property clean.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Powder springs, GA

Thanks for keeping my caluables safe!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0

It is so amazing what positive changes have taken place at this location. Kim became the ...

Gabriel, Mableton, GA

What Do People Say About Us?

9 of 10 Customers Recommend Uncle Bob's

Here at Uncle Bob's we pride ourselves in taking care of our customers. But don't take our word for it, see for yourself.

READ ALL ABOUT IT

*Ratings and reviews taken from a survey of our current customers.