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Uncle Bob's Self Storage Reviews

- (770) 429-9055

Average Ratings

4.5 out of 5 stars
(4.5) 43 Ratings
Helpful/Friendly Staff
 
4.6
Appearance/Cleanliness
 
4.5
Expectations
 
4.3
Satisfaction
 
4.5
Likely to Recommend
 
4.6

Uncle Bob's Cares About What Our Customers Think!

We survey our customers at various points during their stay with us. Ratings and reviews are taken from those surveys.

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Customer Reviews

(8 Reviews)
5.0 out of 5 stars

By

Roswell, GA

The person working Jason was very pleasant to speak with. Knew the answers to all my question when I came to check out renting.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.9 out of 5 stars

By

Kennesaw, GA

Great customer that is why I am an repeat customer. T salesperson was very professional and helpful.

Staff
 
4.8
Cleanliness
 
4.7
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

ocala, FL

needed quick check in after a long drive. Handled all quickly and efficiently.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
3.6 out of 5 stars

By

Marietta, GA

I would like to see better seals around the roll-up doors. They make a horrendous noise when being opened and closed and when your staff blows off the driveways, the dirt and grit is blown into the storage compartments.

Staff
 
4.0
Cleanliness
 
3.0
Expectations
 
3.0
Satisfaction
 
4.0
Recommend
 
4.0
4.2 out of 5 stars

By

Marietta, GA

needs to clean up the debris along the fence behind space that my boat was in. pcv pipe and wood on the ground loose. made it difficult to work in that area to uncover boat and remove chocks on tires. Rest of facility seemed very clean. Employees were very nice and helpful every time I was in contact with them. Great over all experience. Was difficult to find first time due to the lack of prominent signage out front. Felt facility was secure.

Staff
 
5.0
Cleanliness
 
3.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
4.3 out of 5 stars

By

Old Hickory, TN

Customer service is of the utmost importance when pay for services and Bob did just that; provided excellent customer service.

Staff
 
4.7
Cleanliness
 
4.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
5.0 out of 5 stars

By

Marietta, GA

I was incredibly pleased with the personnel at both facilities that I visited. The only question that was not answered was if my policy price would automatically change in a year or not.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.6 out of 5 stars

By

Marietta, GA

The young lady where my storage is located is a very good company representative.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0

Excellent Service. I have utilized this particular storage facility several different times in ...

Linda, Doraville, GA

What Do People Say About Us?

9 of 10 Customers Recommend Uncle Bob's

Here at Uncle Bob's we pride ourselves in taking care of our customers. But don't take our word for it, see for yourself.

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*Ratings and reviews taken from a survey of our current customers.