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Uncle Bob's Self Storage Reviews

- (256) 461-1997

Average Ratings

4.3 out of 5 stars
(4.3) 76 Ratings
Helpful/Friendly Staff
 
4.5
Appearance/Cleanliness
 
4.5
Expectations
 
4.1
Satisfaction
 
4.3
Likely to Recommend
 
4.3

Uncle Bob's Cares About What Our Customers Think!

We survey our customers at various points during their stay with us. Ratings and reviews are taken from those surveys.

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Customer Reviews

(13 Reviews)
4.0 out of 5 stars

By

Madison, AL

Yes my expectations are met. Only thing I would like to see improved is a way to exit the gate without needing a vehicle. When I put my vehicle in storage I can not exit with out help and help isnt always available.

Staff
 
4.0
Cleanliness
 
4.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
4.0
4.8 out of 5 stars

By

Huntsville, AL

Service was quick, conditions were explained, and the storage space was clean and easily accessible. No issues, quick & friendly service, just the way it's supposed to be.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
4.9 out of 5 stars

By

Huntsville, AL

Security gate still not fixed. Wide open 24/7.

Staff
 
5.0
Cleanliness
 
4.3
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.6 out of 5 stars

By

Madison, AL

The Staff Has Always Been Friendly And Very Helpful When I've Needed Anything..I Havent Had Any Problems With My Storage And Am Very Satisfied With My Choice To Use This Facility.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
4.7 out of 5 stars

By

Madison, AL

Service was prompt and options were explained.

Staff
 
5.0
Cleanliness
 
4.7
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Athens, AL

Very helpful and waited until I could get there right after work.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Madison, AL

Every time I've been to my storage unit, everything has been so clean! I really, really appreciate that!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.0 out of 5 stars

By

Madison, AL

I'm unhappy with the lock you sold me. No one has blanks for it so it's impossible to have copies made. It's a throw - away lock you price the same as a name brand lock.

Staff
 
4.0
Cleanliness
 
4.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
4.0
5.0 out of 5 stars

By

Madison, AL

I have enjoyed the service and I glad I chose Uncle Bob's for my storage needs.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Huntsville, AL

Professional hard working team. Great job.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Huntsville, AL

The customer service reps are great! I am thoroughly frustrated with the constant glitches in the online system.

Staff
 
4.8
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Madison, AL

Staff was extremely helpful and professional! They were always available and so very easy to work with! I would highly recommend this storage facility to anyone.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.8 out of 5 stars

By

Harvest, AL

Completely satisfied!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0

Uncle Bob's Self Storage located at 11607 South Memorial Parkway, Huntsville, Alabama, was home ...

Beth, Huntsville, AL

What Do People Say About Us?

9 of 10 Customers Recommend Uncle Bob's

Here at Uncle Bob's we pride ourselves in taking care of our customers. But don't take our word for it, see for yourself.

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*Ratings and reviews taken from a survey of our current customers.