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Uncle Bob's Self Storage Reviews

- (434) 385-8012

Average Ratings

3.9 out of 5 stars
(3.9) 64 Ratings
Helpful/Friendly Staff
 
4.0
Appearance/Cleanliness
 
4.1
Expectations
 
3.6
Satisfaction
 
3.8
Likely to Recommend
 
3.9

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We survey our customers at various points during their stay with us. Ratings and reviews are taken from those surveys.

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Customer Reviews

(11 Reviews)
4.0 out of 5 stars

By

Lynchburg, VA

I was told that my second month would be half price but it wasn't, although everyone was very friendly.

Staff
 
4.5
Cleanliness
 
3.7
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
4.0
4.8 out of 5 stars

By

Forest, VA

The employees are great and the appearance of the property is always nice. The only negative is that something is falling from the ceiling of our storage unit and onto our items... Not good. :(

Staff
 
5.0
Cleanliness
 
4.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.3 out of 5 stars

By

Lynchburg, VA

Everything was in order.

Staff
 
5.0
Cleanliness
 
4.7
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
4.0
2.6 out of 5 stars

By

Three Rivers, MI

The sales associate (I believe she was the manager April) was very short and rude to me. I was not impressed.

Staff
 
1.7
Cleanliness
 
2.3
Expectations
 
2.0
Satisfaction
 
3.0
Recommend
 
4.0
5.0 out of 5 stars

By

Lynchburg, VA

Very nice manager and associate manager

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.8 out of 5 stars

By

Madison Heights, VA

Love location...staff always patient and helps me when I forget my key-left a spare with office-and always remembers my name and unit number

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
4.2 out of 5 stars

By

North Canton, OH

I have units rented in two different stores in Lynchburg, VA. I wish I could have them both on my online account so I could pay all of them on line. Instead, I have to call the other store every month.

Staff
 
4.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
4.0
4.2 out of 5 stars

By

Lynchburg, VA

My only complaint was that the insulation on the ceiling was falling off and got on our stuff.

Staff
 
4.7
Cleanliness
 
4.3
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
4.0
5.0 out of 5 stars

By

Myrtle Beach, SC

love it accept need to be able to access gate code if forget code

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.8 out of 5 stars

By

Mount Bethel, PA

I (We) will be back at the end of this academic year to store our "stuff" for the summer. Thank you!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Lynchburg, VA

I called just to get prices and was very pleased with the patients and respect I was given from the very begining. When I went the the Timberlake store Patty was so nice and patient in showing me spaces and helping me decide which space I would need. She did all of this knowing I would be renting at another location. She made sure all of my questions were answered and even helped me get everything lined up ahead of time. At the Lakeside drive location I was met by Desiree. What a sweet and understanding lady. She made sure we had the right lock and was so so helpful. When we went to get the truck for moving at yet another location we were again greeted by another awsome lady by the name of Patricia. She went over everything we needed to know and was very respectable about our time and getting us in and out. I would have to say I would not hesitate to recommend Uncle Bob's to everyone I can. What a great experiance.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0

I needed temporary storage and a family member recommended Uncle Bob's. The storage facilities ...

Amie, Midlothian, VA

What Do People Say About Us?

9 of 10 Customers Recommend Uncle Bob's

Here at Uncle Bob's we pride ourselves in taking care of our customers. But don't take our word for it, see for yourself.

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*Ratings and reviews taken from a survey of our current customers.