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Uncle Bob's Self Storage Reviews

- (409) 755-6909

Average Ratings

4.7 out of 5 stars
(4.7) 61 Ratings
Helpful/Friendly Staff
 
4.8
Appearance/Cleanliness
 
4.8
Expectations
 
4.6
Satisfaction
 
4.6
Likely to Recommend
 
4.7

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We survey our customers at various points during their stay with us. Ratings and reviews are taken from those surveys.

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Customer Reviews

(20 Reviews)
4.6 out of 5 stars

By

Beaumont, TX

It was same as usual. I've use Uncle Bobs many times.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
5.0 out of 5 stars

By

Lumberton, TX

Excellent service

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.6 out of 5 stars

By

Beaumont, TX

everything was great !!! the second unit I was told was 79 dollars a month and was charged 86 dollars but tonya did say she would look into that and the truck we rented the pull out ramp did not work took us hours to fix it but than again tonya gave us a discount

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
5.0 out of 5 stars

By

Lumberton, TX

The management and staff at the Lumberton location are top notch! Very friendly and helpful.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.8 out of 5 stars

By

Beaumont, TX

prices could be a bit lower otherwise it is a very nice storage fascility

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
4.0
4.8 out of 5 stars

By

Lumberton, TX

Very nice and friendly

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
4.8 out of 5 stars

By

Lumberton, TX

I expected the facility to be neat and well kept and the facility met that expectation.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Lumberton, TX

In going thru my divorce everything has been a chore. It was a breath of fresh air that this was one of the easiest tasks I performed in my transition. Tonya was courteous, helpful, and friendly. Obtaining my unit was a breeze!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Sour Lake, TX

I was extremely satisfied with my experience at Uncle Bob's. It left me feeling that I didn't have to worry about my possessions at all while they were there at the storage facility. That was a load off of my mind in a time of extreme stress. I was also happy with being able to pay my bill online each month.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Port Arthur, TX

Tonya in Lumberton, TX does an excellent job. She is very friendly and very professional. I have been renting there since July 2012 and have never had a complaint.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.0 out of 5 stars

By

Lumberton, TX

Later hours to access my storage unit, because I work out of town.

Staff
 
4.2
Cleanliness
 
4.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
4.0
4.2 out of 5 stars

By

Buna, TX

I loved the ability to pay online.

Staff
 
4.0
Cleanliness
 
4.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
5.0 out of 5 stars

By

Lumberton, TX

Tonya Sweat is an awesome manager at the Lumberton location.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.6 out of 5 stars

By

Kountze, TX

Appreciate there is a moving truck you can rent. Just wish it came with a dolly. :-)

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
5.0 out of 5 stars

By

Lumberton, TX

She was quick, kind, and professional.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Liberty, TX

Thank you for providing me with a place to store my house that was secure and well-priced. If we ever need storage again we will defiantly go to uncle bob's.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Lumberton, TX

It is very seldom that you are treated with respect and guided through the process at a service oriented facility. Very impressed with the attention we received and the attention to detail of the Manager.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Hou., TX

Getting a call from your office staff, that my lock had been left off, after one of my visits was very refreshing, and comforting,and gave us a greater sence of security.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Lumberton, TX

The clerk was very professional and helpful.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Lumberton, TX

Nice storage facility, keep up the good work

Staff
 
4.8
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0

I needed temporary storage and a family member recommended Uncle Bob's. The storage facilities ...

Amie, Midlothian, VA

What Do People Say About Us?

9 of 10 Customers Recommend Uncle Bob's

Here at Uncle Bob's we pride ourselves in taking care of our customers. But don't take our word for it, see for yourself.

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*Ratings and reviews taken from a survey of our current customers.