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Uncle Bob's Self Storage of Louisville (#708)

4.6 out of 5 stars
(4.6) based on 113 ratings
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  • Size: 5' x 5'

    Holds a chest of drawers, office file boxes, a chair, clothing, tall items like lamps and coat racks.
  • Space Estimator

    Try our space estimator to assist you in choosing the right storage size for your belongings.

10 x 30*

Space features include:

  • Outdoor/Drive-up access

Regularly:  $273 

$249 per mo.
online discount

One Left!
Contact us or call 800-242-1715 to reserve now!

15 x 20*

Space features include:

  • Outdoor/Drive-up access
Sorry, none left. Contact us or call 800-242-1715 and we'll double check!
Sold Out!

15 x 25*

Space features include:

  • Outdoor/Drive-up access
Sorry, none left. Contact us or call 800-242-1715 and we'll double check!
Sold Out!

* Sizes Approximate

Uncle Bob's Cares What
Our Customers Think!

We survey our customers at various points of their stay. Ratings and reviews come from those surveys.

Review Us Today!

113 Customer Ratings

(4.6 out 5)
Helpful/Friendly Staff
 
4.6
Appearance/Cleanliness
 
4.6
Expectations
 
4.5
Satisfaction
 
4.5
Likely to Recommend
 
4.6

23 Customer Reviews

2.8 out of 5 stars

By

Lou, KY

Management changes too often, and when management does change the difference in policies and management style creates a less than cohesive atmosphere which puts the company, and not the customer, first.

Staff
 
2.5
Cleanliness
 
3.7
Expectations
 
3.0
Satisfaction
 
3.0
Recommend
 
2.0
3.1 out of 5 stars

By

Louisville, KY

I have had a great experience with Uncle Bob's storage until today. I had a billing issues and the associate I spoke to made it clear in no uncertain terms that there was nothing he would do to help.

Staff
 
3.3
Cleanliness
 
5.0
Expectations
 
2.0
Satisfaction
 
2.0
Recommend
 
3.0
4.9 out of 5 stars

By

Louisville, KY

Was treated very nicely while delivering what was promised

Staff
 
5.0
Cleanliness
 
4.7
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Louisville, KY

It had been awhile since our family used an off-site storage unit. I was very impressed by the friendliness of the staff and how courteous, knowledgeable and accommodating everyone has been as well as the maintenance and cleanliness of the storage units and grounds. If I visit late at night or the early hours of the morning, I always feel safe. I have recommended your company to family and friends. Thank you for the wonderful service you provide!

Staff
 
4.8
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Lou, KY

Very professional staff !!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.6 out of 5 stars

By

Louisville, KY

No, good experience!

Staff
 
3.8
Cleanliness
 
4.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Louisville, KY

I appreciated how helpful the employee was when I first came to Uncle Bob's. I wish I could remember her name because she was very sensitive to my situation (going through a divorce) & was extremely helpful to me & my father. We were notified one day w/ a call about my unit not being locked correctly after we had been in it. I would most definitely use UB again & have already recommended it to 2 friends!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
3.8 out of 5 stars

By

Louisville, KY

Easy access. Easy to use.

Staff
 
3.5
Cleanliness
 
3.7
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
4.0
5.0 out of 5 stars

By

Louisville, KY

I felt confident that my property was safe and that I would be safe while using this facility to store And retrieve my property as I needed

Staff
 
4.8
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.0 out of 5 stars

By

Louisville, KY

I see the app has been overhauled. Let's hope it is easier to use Last interface was clunky

Staff
 
4.0
Cleanliness
 
4.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
4.0
5.0 out of 5 stars

By

Louisville, KY

Have used other storage which had dirt, debris, and spider webs!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Louisville, KY

Everyone & property is excellent. Very satisfied.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.8 out of 5 stars

By

Louisville, KY

I have already recommended Uncle Bob's to several people because of the quality of facilities and support.

Staff
 
4.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Louisville, KY

No. Exceptional and outstanding sum things up so far. Keep up the great work!!!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Louisville, KY

I appreciate the efficiency of the staff at Uncle Bob's. And, when I forgot my pass word to pay on-line ~ the process was sooooo easy to take care of and I appreciate that so much.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.4 out of 5 stars

By

Louisville, KY

I think for auto pay there should be a discount like my phone for instance!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
4.0
5.0 out of 5 stars

By

Louisville, KY

Thank you for your professionalism and you have a great facility that really served our needs over the years.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Louisville, KY

Everyone that I have come in contact with has been very helpful, and pleasant making my experience a great one. What was going to be a "short term" 3-6 months storage, has turned out to be approximately 1 year or longer. I'm still pleased with the excellent customer service I receive.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Louisville, KY

My experience was excellent. Bob was gracious and knowledgeable. I would recommend your facility to any of my friends. Definitely one of the positive experiences!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Louisville, KY

Everything was great!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Louisville, KY

Mary is very friendly and knowledgeable. Pleasure.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Cincinnati, OH

Great experience, would definitely use again.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Louisville, KY

Bob went above and beyond to help me. I am disabled, and appreciated so much his consideration, and willingness to help on several occasions. I will always recommend this storage - I have only positive things to say about the staff and the site. Both are excellent!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0

*Ratings and reviews taken from a survey of our current customers.

Storage Features at this Location

Free Truck Rental with Storage Rental!

When you rent storage, we'll rent you our moving truck for free! You receive 25 miles free as well. Rental times will vary based on time slot availability, and we allot one use per storage space rented. For further details contact your local storage manager or read our free truck rental guide here.

Surveillance Cameras

Smile, you're on camera! Surveillance cameras are positioned throughout the facility to create a safer environment by monitoring traffic in and out of the facility and deterring trespassers.

Fenced & Lighted

Fencing around this facility is designed to limit access only to customers with assigned electronic access codes. Grounds, aisles and interior hallways are lighted for safety and convenience.

Boxes & Packing Supplies Sold Here

This Uncle Bob's carries a full line of moving and storage supplies such as boxes, packing tape, packing materials, and more! Our supplies help move awkward items like wardrobes and big screen TVs and keep delicate items like dishes safe during moving and storage. Stop in our office before the big move for your supplies! For helpful moving and packing tips, visit our guide here.