5 x 5
24-Hour Access daily
Closed for Lunch:
1:00pm to 2:00pm, Mon-Sat.
Cambridge, Houston Acres and Hurstbourne Acres
40220, 40205, 40222
- Make a payment online
- Receive payment reminders
- Manage your Account Information
Not registered yet?
Create your Account, it's Free!
We survey our customers at various points during their stay with us. Ratings and reviews are taken from those surveys.
October 24, 2015
In this day and age, the quality customer service was appreciated.
October 23, 2015
From beginning to end of our 4 mo rental, we enjoyed an exemplary relationship with Uncle Bobs. Our storage space was, and remained, clean and well-kept. All our interaction with staff was top-drawer. A discount for the first month was great, also.
September 28, 2015
Biff the manager at the location was just the best. I look forward to returning.
July 23, 2015
Every employee I met was very friendly and helpful. I was less than thrilled about moving all of my stuff into storage, but they made the process very easy and I had no problems.
July 23, 2015
I would have liked air conditioned units.
June 27, 2015
A 10 x 15 was not available
June 23, 2015
Just ended my fourth rental. Great service and storage. I'll be back when in the need.
April 29, 2015
Office worker was nice. Got me in and out in less than 30 minutes
Floyds Knobs, IN
April 28, 2015
Well-run facility. Easy to use. Thanks!
Saint Matthews, KY
April 23, 2015
The young lady that works in there is awesome . An absolute delight to interact with. The fella is thorough and knowledgeable but abrasive. That young lady is an asset and should be recognized as such IMO.
April 21, 2015
Biff was very friendly, quite informative, professional & provided SUPERB customer service! He far exceeded my expectations...
March 26, 2015
Hello- Tiffany was awesome ! She had my paperwork set out and organized when I arrived. She showed me the unit and even had to shovel 9 " of snow out of the doorway for us. Two other storage places were closed that day because of the snow . She was Very nice and professional. Great experience.
January 23, 2015
People and service were great
December 30, 2014
Very informative and professional
November 23, 2014
October 23, 2014
Above and beyond expectations. I was actually sad to leave well everything but the bill :)
September 25, 2014
Management changes too often, and when management does change the difference in policies and management style creates a less than cohesive atmosphere which puts the company, and not the customer, first.
September 6, 2014
I have had a great experience with Uncle Bob's storage until today. I had a billing issues and the associate I spoke to made it clear in no uncertain terms that there was nothing he would do to help.
August 27, 2014
It had been awhile since our family used an off-site storage unit. I was very impressed by the friendliness of the staff and how courteous, knowledgeable and accommodating everyone has been as well as the maintenance and cleanliness of the storage units and grounds. If I visit late at night or the early hours of the morning, I always feel safe. I have recommended your company to family and friends. Thank you for the wonderful service you provide!
August 27, 2014
Was treated very nicely while delivering what was promised
August 25, 2014
Very professional staff !!
August 23, 2014
No, good experience!
July 28, 2014
I appreciated how helpful the employee was when I first came to Uncle Bob's. I wish I could remember her name because she was very sensitive to my situation (going through a divorce) & was extremely helpful to me & my father. We were notified one day w/ a call about my unit not being locked correctly after we had been in it. I would most definitely use UB again & have already recommended it to 2 friends!
July 23, 2014
Easy access. Easy to use.
July 5, 2014
I felt confident that my property was safe and that I would be safe while using this facility to store And retrieve my property as I needed
June 10, 2014
I see the app has been overhauled. Let's hope it is easier to use Last interface was clunky
May 29, 2014
Have used other storage which had dirt, debris, and spider webs!
May 21, 2014
Everyone & property is excellent. Very satisfied.
March 26, 2014
I have already recommended Uncle Bob's to several people because of the quality of facilities and support.
March 5, 2014
No. Exceptional and outstanding sum things up so far. Keep up the great work!!!
March 4, 2014
I appreciate the efficiency of the staff at Uncle Bob's. And, when I forgot my pass word to pay on-line ~ the process was sooooo easy to take care of and I appreciate that so much.
March 1, 2014
I think for auto pay there should be a discount like my phone for instance!
January 24, 2014
Thank you for your professionalism and you have a great facility that really served our needs over the years.
December 18, 2013
Everyone that I have come in contact with has been very helpful, and pleasant making my experience a great one. What was going to be a "short term" 3-6 months storage, has turned out to be approximately 1 year or longer. I'm still pleased with the excellent customer service I receive.
November 24, 2013
My experience was excellent. Bob was gracious and knowledgeable. I would recommend your facility to any of my friends. Definitely one of the positive experiences!
October 31, 2013
Everything was great!
October 18, 2013
Mary is very friendly and knowledgeable. Pleasure.
September 25, 2013
Great experience, would definitely use again.
September 23, 2013
Bob went above and beyond to help me. I am disabled, and appreciated so much his consideration, and willingness to help on several occasions. I will always recommend this storage - I have only positive things to say about the staff and the site. Both are excellent!
Here at Uncle Bob's we pride ourselves in taking care of our customers. But don't take our word for it, see for yourself.Read All About It