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  • Uncle Bob's Self Storage of Louisville

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800-242-1715

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Features

  • Free Truck Rental (at nearby location) with Storage Rental
  • Boxes & Packing Supplies

Office Hours



Access Hours

24-Hour Access daily

Note

Office typically closes for lunch 1:00 PM to 2:00 PM, Mon-Sat.

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Reviews

111 Customer Ratings

4.6 out of 5 stars
4.6/5 Average Rating
Staff
 
4.6
Cleanliness
 
4.6
Expectations
 
4.4
Satisfaction
 
4.5
Recommend
 
4.6

We survey our customers at various points during their stay with us. Ratings and reviews are taken from those surveys.


23 Customer Reviews

2.8 out of 5 stars

Lou, KY

Management changes too often, and when management does change the difference in policies and management style creates a less than cohesive atmosphere which puts the company, and not the customer, first.

3.1 out of 5 stars

Louisville, KY

I have had a great experience with Uncle Bob's storage until today. I had a billing issues and the associate I spoke to made it clear in no uncertain terms that there was nothing he would do to help.

4.9 out of 5 stars

Louisville, KY

Was treated very nicely while delivering what was promised

5.0 out of 5 stars

Louisville, KY

It had been awhile since our family used an off-site storage unit. I was very impressed by the friendliness of the staff and how courteous, knowledgeable and accommodating everyone has been as well as the maintenance and cleanliness of the storage units and grounds. If I visit late at night or the early hours of the morning, I always feel safe. I have recommended your company to family and friends. Thank you for the wonderful service you provide!

5.0 out of 5 stars

Lou, KY

Very professional staff !!

4.6 out of 5 stars

Louisville, KY

No, good experience!

5.0 out of 5 stars

Louisville, KY

I appreciated how helpful the employee was when I first came to Uncle Bob's. I wish I could remember her name because she was very sensitive to my situation (going through a divorce) & was extremely helpful to me & my father. We were notified one day w/ a call about my unit not being locked correctly after we had been in it. I would most definitely use UB again & have already recommended it to 2 friends!

3.8 out of 5 stars

Louisville, KY

Easy access. Easy to use.

5.0 out of 5 stars

Louisville, KY

I felt confident that my property was safe and that I would be safe while using this facility to store And retrieve my property as I needed

4.0 out of 5 stars

Louisville, KY

I see the app has been overhauled. Let's hope it is easier to use Last interface was clunky

5.0 out of 5 stars

Louisville, KY

Have used other storage which had dirt, debris, and spider webs!

5.0 out of 5 stars

Louisville, KY

Everyone & property is excellent. Very satisfied.

4.8 out of 5 stars

Louisville, KY

I have already recommended Uncle Bob's to several people because of the quality of facilities and support.

5.0 out of 5 stars

Louisville, KY

No. Exceptional and outstanding sum things up so far. Keep up the great work!!!

5.0 out of 5 stars

Louisville, KY

I appreciate the efficiency of the staff at Uncle Bob's. And, when I forgot my pass word to pay on-line ~ the process was sooooo easy to take care of and I appreciate that so much.

4.4 out of 5 stars

Louisville, KY

I think for auto pay there should be a discount like my phone for instance!

5.0 out of 5 stars

Louisville, KY

Thank you for your professionalism and you have a great facility that really served our needs over the years.

5.0 out of 5 stars

Louisville, KY

Everyone that I have come in contact with has been very helpful, and pleasant making my experience a great one. What was going to be a "short term" 3-6 months storage, has turned out to be approximately 1 year or longer. I'm still pleased with the excellent customer service I receive.

5.0 out of 5 stars

Louisville, KY

My experience was excellent. Bob was gracious and knowledgeable. I would recommend your facility to any of my friends. Definitely one of the positive experiences!

5.0 out of 5 stars

Louisville, KY

Everything was great!

5.0 out of 5 stars

Louisville, KY

Mary is very friendly and knowledgeable. Pleasure.

5.0 out of 5 stars

Cincinnati, OH

Great experience, would definitely use again.

5.0 out of 5 stars

Louisville, KY

Bob went above and beyond to help me. I am disabled, and appreciated so much his consideration, and willingness to help on several occasions. I will always recommend this storage - I have only positive things to say about the staff and the site. Both are excellent!


What do customers say?

9 of 10 customers would recommend us to friends and family!

Here at Uncle Bob's we pride ourselves in taking care of our customers. But don't take our word for it, see for yourself.

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