For storage tips, social & more:

Uncle Bob's Self Storage Reviews

- (502) 895-2121

Average Ratings

4.5 out of 5 stars
(4.5) 92 Ratings
Helpful/Friendly Staff
 
4.6
Appearance/Cleanliness
 
4.6
Expectations
 
4.5
Satisfaction
 
4.5
Likely to Recommend
 
4.6

Uncle Bob's Cares About What Our Customers Think!

We survey our customers at various points during their stay with us. Ratings and reviews are taken from those surveys.

Review Us Today!

Customer Reviews

(17 Reviews)
5.0 out of 5 stars

By

Louisville, KY

I appreciated how helpful the employee was when I first came to Uncle Bob's. I wish I could remember her name because she was very sensitive to my situation (going through a divorce) & was extremely helpful to me & my father. We were notified one day w/ a call about my unit not being locked correctly after we had been in it. I would most definitely use UB again & have already recommended it to 2 friends!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
3.8 out of 5 stars

By

Louisville, KY

Easy access. Easy to use.

Staff
 
3.5
Cleanliness
 
3.7
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
4.0
5.0 out of 5 stars

By

Louisville, KY

I felt confident that my property was safe and that I would be safe while using this facility to store And retrieve my property as I needed

Staff
 
4.8
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.0 out of 5 stars

By

Louisville, KY

I see the app has been overhauled. Let's hope it is easier to use Last interface was clunky

Staff
 
4.0
Cleanliness
 
4.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
4.0
5.0 out of 5 stars

By

Louisville, KY

Have used other storage which had dirt, debris, and spider webs!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Louisville, KY

Everyone & property is excellent. Very satisfied.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.8 out of 5 stars

By

Louisville, KY

I have already recommended Uncle Bob's to several people because of the quality of facilities and support.

Staff
 
4.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Louisville, KY

No. Exceptional and outstanding sum things up so far. Keep up the great work!!!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Louisville, KY

I appreciate the efficiency of the staff at Uncle Bob's. And, when I forgot my pass word to pay on-line ~ the process was sooooo easy to take care of and I appreciate that so much.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.4 out of 5 stars

By

Louisville, KY

I think for auto pay there should be a discount like my phone for instance!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
4.0
5.0 out of 5 stars

By

Louisville, KY

Thank you for your professionalism and you have a great facility that really served our needs over the years.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Louisville, KY

Everyone that I have come in contact with has been very helpful, and pleasant making my experience a great one. What was going to be a "short term" 3-6 months storage, has turned out to be approximately 1 year or longer. I'm still pleased with the excellent customer service I receive.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Louisville, KY

My experience was excellent. Bob was gracious and knowledgeable. I would recommend your facility to any of my friends. Definitely one of the positive experiences!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Louisville, KY

Everything was great!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Louisville, KY

Mary is very friendly and knowledgeable. Pleasure.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Cincinnati, OH

Great experience, would definitely use again.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Louisville, KY

Bob went above and beyond to help me. I am disabled, and appreciated so much his consideration, and willingness to help on several occasions. I will always recommend this storage - I have only positive things to say about the staff and the site. Both are excellent!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0

We have had great service. We especially appreciate the help from Bob the manager of this self ...

Alice, Louisville, KY

What Do People Say About Us?

9 of 10 Customers Recommend Uncle Bob's

Here at Uncle Bob's we pride ourselves in taking care of our customers. But don't take our word for it, see for yourself.

READ ALL ABOUT IT

*Ratings and reviews taken from a survey of our current customers.