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Uncle Bob's Self Storage Reviews

- (502) 448-1221

Average Ratings

4.4 out of 5 stars
(4.4) 75 Ratings
Helpful/Friendly Staff
 
4.6
Appearance/Cleanliness
 
4.6
Expectations
 
4.2
Satisfaction
 
4.4
Likely to Recommend
 
4.4

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We survey our customers at various points during their stay with us. Ratings and reviews are taken from those surveys.

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Customer Reviews

(13 Reviews)
4.3 out of 5 stars

By

Louisville, KY

I had to upgrade my storage bin to something larger. I thought the cost was a bit high so I am continuing to look for a better deal. Overall, I am pleased with the service. However, the gate opener is hard to see and in need of paint and re-lettering ... bad!

Staff
 
4.8
Cleanliness
 
4.7
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
4.0
4.8 out of 5 stars

By

Louisville, KY

Yours is a typical storage facility. The staff was a little more friendly and helpful than most. She was more than willing to help in any way she could. Overall, it was a very good experience.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Louisville, KY

We are well pleased with Uncle Bob's.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Louisville, KY

Everything was perfect.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.0 out of 5 stars

By

Louisville, KY

Good storage

Staff
 
4.0
Cleanliness
 
4.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
4.0
4.5 out of 5 stars

By

Louisville, KY

Called Saturday morning and was able to move in same day.

Staff
 
5.0
Cleanliness
 
4.7
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
5.0 out of 5 stars

By

Louisville, KY

thanks for everthing very kind and good people.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.6 out of 5 stars

By

Valley Station, KY

Everything was explained very well

Staff
 
5.0
Cleanliness
 
4.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Louisville, KY

The staff was exceptionally helpful. I had gone back to my car just to allow another customer to be assisted. I wanted to offer privacy. Your staff cane to my car to get me just to make sure I was assisted

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Shively, KY

Prompt attention was given to me she was really respectful,she offered to answer any questions and explained all the dos and don't

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Louisville, KY

If need storage in the near future I will definitely come back to Uncle Bob's Storage. :-)

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.6 out of 5 stars

By

Louisville, KY

I was perfectly satisfied.

Staff
 
4.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
4.6 out of 5 stars

By

North East, PA

I wasn't aware of the $20 admin fee (which is on me for not reading the fine print when researching) but otherwise everything was great!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
4.0

We have had great service. We especially appreciate the help from Bob the manager of this self ...

Alice, Louisville, KY

What Do People Say About Us?

9 of 10 Customers Recommend Uncle Bob's

Here at Uncle Bob's we pride ourselves in taking care of our customers. But don't take our word for it, see for yourself.

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*Ratings and reviews taken from a survey of our current customers.