It had been awhile since our family used an off-site storage unit. I was very impressed by the friendliness of the staff and how courteous, knowledgeable and accommodating everyone has been as well as the maintenance and cleanliness of the storage units and grounds. If I visit late at night or the early hours of the morning, I always feel safe. I have recommended your company to family and friends. Thank you for the wonderful service you provide!Joan from Louisville, KY
I appreciated how helpful the employee was when I first came to Uncle Bob's. I wish I could remember her name because she was very sensitive to my situation (going through a divorce) & was extremely helpful to me & my father. We were notified one day w/ a call about my unit not being locked correctly after we had been in it. I would most definitely use UB again & have already recommended it to 2 friends!Richard from Louisville, KY
Just ended my fourth rental. Great service and storage. I'll be back when in the need.Kenneth from Louisville, KY
Office worker was nice. Got me in and out in less than 30 minutesAmanda from Louisville, KY
The young lady that works in there is awesome . An absolute delight to interact with. The fella is thorough and knowledgeable but abrasive. That young lady is an asset and should be recognized as such IMO.Michael from Saint Matthews, KY
Great experience with Uncle Bob's facility on the Dixie Highway. We have rented a space in Sellersburg, IN with a different company, it was just the opposite as far as our entire experience went from day one. Needless to say we would not give the same ratings to the Sellersburg facility.Shelley from Louisville, KY
Biff was very friendly, quite informative, professional & provided SUPERB customer service! He far exceeded my expectations...John from Louisville, KY
Hello- Tiffany was awesome ! She had my paperwork set out and organized when I arrived. She showed me the unit and even had to shovel 9 " of snow out of the doorway for us. Two other storage places were closed that day because of the snow . She was Very nice and professional. Great experience.Robin from Louisville, KY
i am recently experiencing finance difficulties and I can trust my things at Uncle BobsAmy from Louisville, KY
Above and beyond expectations. I was actually sad to leave well everything but the bill :)Brian from Lou, KY
- Make a payment online
- Receive payment reminders
- Manage your Account Information
Not registered yet?
Create your Account, it's Free!