For storage tips, social & more:

Uncle Bob's Self Storage Reviews

- (716) 625-9240

Average Ratings

4.6 out of 5 stars
(4.6) 82 Ratings
Helpful/Friendly Staff
 
4.8
Appearance/Cleanliness
 
4.7
Expectations
 
4.4
Satisfaction
 
4.6
Likely to Recommend
 
4.6

Uncle Bob's Cares About What Our Customers Think!

We survey our customers at various points during their stay with us. Ratings and reviews are taken from those surveys.

Review Us Today!

Customer Reviews

(13 Reviews)
5.0 out of 5 stars

By

Lockport, NY

all was taken care of

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.0 out of 5 stars

By

Lockport, NY

Everything the associates did was spot-on, and the facility was properly maintained. However, when you walk into a place, expecting to pay a certain amount for a storage space ( because that's what their website says ) and then are hit with hidden fees ( insurance, "administrative" costs, etc ), you get a quick insight into the policies of the place. I didn't want to hang around for something other magical fees that may be imposed later, just because the company felt like it. That 20 bucks or so in extra fees cost this company a few years of revenue from me.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
3.0
Recommend
 
3.0
4.6 out of 5 stars

By

Lockport, NY

The staff was friendly and attentive and the grounds are neat and clean. Will recomed Uncle Bobs to anyone who needs storage

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
4.5 out of 5 stars

By

Lockport, NY

During winter you were alway availbleto keep lanes clear and open.

Staff
 
5.0
Cleanliness
 
4.7
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
4.0
4.6 out of 5 stars

By

Lockport, NY

I think the place is great

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
4.9 out of 5 stars

By

Lockport, NY

i didn't have any question; was treated quite professionaly

Staff
 
4.7
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Lockport, NY

good company

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.8 out of 5 stars

By

Lockport, NY

I've rented for Uncle Bob's before, you set a high standard and meet it.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Lockport, NY

Keep up the great work !!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Lockport, NY

I was especially impressed with the manager of the Lockport location. Thanks for everything!!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Tonawanda, NY

It was a great experience.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Lockport, NY

This was my first experience with using a storage facility and I was impressed with Shane's professionalism and the care he took in explaining all that was involved. In addition the facility was well maintained.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Clarence, NY

Just that the people at the Lockport, NY (Transit Rd. store) are great people. Always very helpful, never pushy. Always had time to answer questions.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0

As an owner of a local small business, I'm frequently visiting my storage unit. It's nice to ...

Lisa and Chris, Blasdell, NY

What Do People Say About Us?

9 of 10 Customers Recommend Uncle Bob's

Here at Uncle Bob's we pride ourselves in taking care of our customers. But don't take our word for it, see for yourself.

READ ALL ABOUT IT

*Ratings and reviews taken from a survey of our current customers.