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  • Uncle Bob's Self Storage in Liverpool

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Pricing & Reservations
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800-242-1715

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Features

  • Climate Control
  • Free Van or Truck Rental with Storage Rental
  • Boxes & Packing Supplies

Office Hours



Access Hours

6:00 AM to 10:00 PM daily

Note

Closed Nov 27th

Office typically closes for lunch 1:00 PM to 2:00 PM, Mon-Sat.

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Reviews

152 Customer Ratings

4.7 out of 5 stars
4.7/5 Average Rating
Staff
 
4.8
Cleanliness
 
4.8
Expectations
 
4.5
Satisfaction
 
4.7
Recommend
 
4.7

We survey our customers at various points during their stay with us. Ratings and reviews are taken from those surveys.


25 Customer Reviews

5.0 out of 5 stars

Liverpool, NY

I feel that all the staff that I have come in contact with are all a great asset to your team. their customer service skills are awesome!

5.0 out of 5 stars

Lake Worth, FL

The staff was great and very helpful. Extremely happy.they went above and beyond to help us out

5.0 out of 5 stars

Syracuse, NY

im am very pleased with everything

5.0 out of 5 stars

Syracuse, NY

I wish my company would still pay for it

5.0 out of 5 stars

Syracuse, NY

the employee that waited on me was professional, courteous, respectful and informative. She made my rental experience pleasant. She needs some Kudos from Uncle Bob's. :)

4.3 out of 5 stars

Syracuse, NY

Only reason for answer on "property well maintained" is because of snow removal for easy access to my building in winter. Otherwise, very happy with Uncle Bob's!

5.0 out of 5 stars

Liverpool, NY

This is our 2nd time renting with Uncle Bob's. Both times we have had a great experience. I have recommended Uncle Bob's several times already. We are completely satisfied. Thank You.

4.8 out of 5 stars

Camillus, BY

Very neat and well kept.

5.0 out of 5 stars

Erieville, NY

Great job!

5.0 out of 5 stars

Chittenango, NY

I used the call center first and because of an urgent need to rent space I was directed to call where I needed to rent. I arrived and all paperwork was preprinted. Conversation was polite and professional. I had rented at this facility many years ago, and was pleased that it continued to have a great staff.

4.9 out of 5 stars

Syracuse, NY

No...everything was fine

5.0 out of 5 stars

Baldwinsville, NY

Very well maintained with a friendly, helpful staff. A pleasure to go there. Need a SIGN on cardboard container that "OPENING IS ON THE OTHERSIDE". I was there several years before finding it as it was always locked in the front when I drove by.

5.0 out of 5 stars

Liverpool, NY

Everyone is always very helpful and friendly there.

5.0 out of 5 stars

N. Syracuse, NY

Having rented with other self-storage facilities Uncle Bob's was a refreshing change. Service was prompt, friendly, concise, and informative. The paperwork was reasonable and explained but for me the most important part was the cleanliness and friendliness of the staff.

3.6 out of 5 stars

Clay, NY

Requested space was available. However, I do feel price is too high.

5.0 out of 5 stars

Westfield, NY

The customer service was wonderful. I was offered the free truck rental and reserved a time slot. I was then called the day before saying they may have to do some repairs on the truck and offered me plenty of other options so that I wouldn't have to change or cancel my reservation time. The truck ended up being in good shape and available but I appreciated the foresight, consideration, and prompt communication I received. Happy to be storing with you!

5.0 out of 5 stars

Syracuse, NY

Storage unit was much cleaner than I expected and it was brightly painted. The indoor lighting was also bright.

4.6 out of 5 stars

Liverpool, NY

Kathy at Liverpool store is a great manager. Always on top of everything.

4.3 out of 5 stars

N. Syracuse, NY

Everything is great, however, the prices are a little high.

5.0 out of 5 stars

Liverpool, NY

The main reason i stopped there was the cleanliness the place on RT57 is a dump. The girls were just great even with all the snow this year the isles were always clear.

5.0 out of 5 stars

Lexington, SC

you're great

5.0 out of 5 stars

Brattleboro, VT

I appreciate the reminder calls from Michelle P. when I forget to make a payment. It's never intentional but my life is a bit full so I appreciate the proactive approach to help your customers avoid late fees, etc. Keep up the great work and give Michelle P in Liverpool, NY some recognition for doing an outstanding job!!!!

5.0 out of 5 stars

Liverpool, NY

We moved from NH to NY and my first interaction with your staff was via phone. I was impressed right off the bat, they have gone above and beyond. We have told several people how happy we are with them. We had storage units in NH and NEVER had this quality of service. ( there you go, your next location! ) Luhansk you !

5.0 out of 5 stars

Liverpool, NY

Both of the ladies at the liverpool office exemplify what Customer Service is suppose to look like. You have two wonderful employees. Allissa

4.4 out of 5 stars

Liverpool, NY

Great staff, great facility. I have recommended to family and they have reneted a space there. It has a great location very near our office.


What do customers say?

9 of 10 customers would recommend us to friends and family!

Here at Uncle Bob's we pride ourselves in taking care of our customers. But don't take our word for it, see for yourself.

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