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  • Uncle Bob's Self Storage in Liverpool

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800-242-1715

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Features

  • Climate Controlled Storage
  • Free Van or Truck Rental with Storage Rental
  • Boxes & Packing Supplies

Office Hours



Access Hours

6:00 AM to 10:00 PM daily

Note

Closed for Lunch:
1:00pm to 2:00pm, Mon-Sat.

Office Closings:
07/04 - All Day

Self Storage in Liverpool

If you live in the lakeside village of Liverpool, you might find yourself needing a climate or humidity controlled storage unit to store your water toys during the winter. Uncle Bob's Self Storage facilities offer both RV and boat parking and can accommodate large trucks up to 54 feet in length. Uncle Bob's Self Storage is located on Henry Clay Boulevard, a block North of West Taft Road.
Serving the Communities of:

Galeville, Jewell Manor, Rome
13090, 13212, 13211

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Reviews

203 Customer Ratings

4.7 out of 5 stars
4.7/5 Average Rating
Staff
 
4.8
Cleanliness
 
4.8
Expectations
 
4.6
Satisfaction
 
4.7
Recommend
 
4.8

We survey our customers at various points during their stay with us. Ratings and reviews are taken from those surveys.


43 Customer Reviews

5.0 out of 5 stars

E Syracuse, NY

Everything was exceptional...I had to change lockers at the last minute and that was no problem at all. I was made to feel like a valued customer and not a number and I appreciated that. The store and grounds were well kept and that instills confidence to a renter. Very fine service all the way around! Thank you!

5.0 out of 5 stars

Liverpool, NY

I was pleased with the service and will be recommending you to people that will be moving.

4.8 out of 5 stars

Clay, NY

Area surrounding units neat and clean as were units themselves.

5.0 out of 5 stars

E. Syracuse, NY

Carol was very professional.

4.7 out of 5 stars

Solvay, NY

Very big unit, I'm impressed.

5.0 out of 5 stars

Clyde, NY

Any questions I had were answered in a respectful and informative way. All options and terms were thoroughly explained.

5.0 out of 5 stars

Liverpool, NY

I was happy with the service. I'm glad I chose Uncle Bob's.

5.0 out of 5 stars

Liverpool, NY

Very helpful and friendly

5.0 out of 5 stars

Syracuse, NY

I was in a crunch with frozen pipes in when I used Uncle Bob's and they made it a one-stop process for me, moving van and storage place. Employees all helped me every step of the way.

5.0 out of 5 stars

Syracuse, NY

I have (and will continue to be), a part of the Uncle Bob's "Family" of satisfied clients for almost two decades now, and have always been treated with great professionalism and respect, and in particular by the personnel at the LiverpoolNY store. Further than that however, they have gone the extra step to make me feel a part of the family by always recognizing me whenever I visit the office or asking about something of personal interest when I call into the store --all of which goes a long way towards my having stayed here for so long thus far and planning to continue to do so in the future. It's always been a great team that's worked here at the Liverpool, NY store --kudos to them for being so awesome!

5.0 out of 5 stars

Syracuse, NY

My experience with Uncle Bob's Self Storage was exceptional. From the moment I entered the front office until the time I left the assistance and service I received was superb. I would recommend to all!

5.0 out of 5 stars

Liverpool, NY

Just keep on doing what you are doing!

5.0 out of 5 stars

Syracuse, NY

Cathy and Michelle were excellent they make your company look great. I was.very pleased

5.0 out of 5 stars

Syracuse, NY

I would recommend this facility to anyone who is in need of storage. The 2 girls in the office are a gem and anyone would be lucky to have them as employees.

5.0 out of 5 stars

Liverpool, NY

I feel that all the staff that I have come in contact with are all a great asset to your team. their customer service skills are awesome!

5.0 out of 5 stars

Lake Worth, FL

The staff was great and very helpful. Extremely happy.they went above and beyond to help us out

5.0 out of 5 stars

Syracuse, NY

im am very pleased with everything

5.0 out of 5 stars

Syracuse, NY

I wish my company would still pay for it

5.0 out of 5 stars

Syracuse, NY

the employee that waited on me was professional, courteous, respectful and informative. She made my rental experience pleasant. She needs some Kudos from Uncle Bob's. :)

4.3 out of 5 stars

Syracuse, NY

Only reason for answer on "property well maintained" is because of snow removal for easy access to my building in winter. Otherwise, very happy with Uncle Bob's!

5.0 out of 5 stars

Liverpool, NY

This is our 2nd time renting with Uncle Bob's. Both times we have had a great experience. I have recommended Uncle Bob's several times already. We are completely satisfied. Thank You.

4.8 out of 5 stars

Camillus, BY

Very neat and well kept.

5.0 out of 5 stars

Erieville, NY

Great job!

5.0 out of 5 stars

Chittenango, NY

I used the call center first and because of an urgent need to rent space I was directed to call where I needed to rent. I arrived and all paperwork was preprinted. Conversation was polite and professional. I had rented at this facility many years ago, and was pleased that it continued to have a great staff.

4.9 out of 5 stars

Syracuse, NY

No...everything was fine

5.0 out of 5 stars

Baldwinsville, NY

Very well maintained with a friendly, helpful staff. A pleasure to go there. Need a SIGN on cardboard container that "OPENING IS ON THE OTHERSIDE". I was there several years before finding it as it was always locked in the front when I drove by.

5.0 out of 5 stars

Liverpool, NY

Everyone is always very helpful and friendly there.

5.0 out of 5 stars

N. Syracuse, NY

Having rented with other self-storage facilities Uncle Bob's was a refreshing change. Service was prompt, friendly, concise, and informative. The paperwork was reasonable and explained but for me the most important part was the cleanliness and friendliness of the staff.

5.0 out of 5 stars

Westfield, NY

The customer service was wonderful. I was offered the free truck rental and reserved a time slot. I was then called the day before saying they may have to do some repairs on the truck and offered me plenty of other options so that I wouldn't have to change or cancel my reservation time. The truck ended up being in good shape and available but I appreciated the foresight, consideration, and prompt communication I received. Happy to be storing with you!

3.6 out of 5 stars

Clay, NY

Requested space was available. However, I do feel price is too high.

5.0 out of 5 stars

Syracuse, NY

Storage unit was much cleaner than I expected and it was brightly painted. The indoor lighting was also bright.

4.6 out of 5 stars

Liverpool, NY

Kathy at Liverpool store is a great manager. Always on top of everything.

4.3 out of 5 stars

N. Syracuse, NY

Everything is great, however, the prices are a little high.

5.0 out of 5 stars

Liverpool, NY

The main reason i stopped there was the cleanliness the place on RT57 is a dump. The girls were just great even with all the snow this year the isles were always clear.

5.0 out of 5 stars

Lexington, SC

you're great

5.0 out of 5 stars

Brattleboro, VT

I appreciate the reminder calls from Michelle P. when I forget to make a payment. It's never intentional but my life is a bit full so I appreciate the proactive approach to help your customers avoid late fees, etc. Keep up the great work and give Michelle P in Liverpool, NY some recognition for doing an outstanding job!!!!

5.0 out of 5 stars

Liverpool, NY

Both of the ladies at the liverpool office exemplify what Customer Service is suppose to look like. You have two wonderful employees. Allissa

5.0 out of 5 stars

Liverpool, NY

We moved from NH to NY and my first interaction with your staff was via phone. I was impressed right off the bat, they have gone above and beyond. We have told several people how happy we are with them. We had storage units in NH and NEVER had this quality of service. ( there you go, your next location! ) Luhansk you !

5.0 out of 5 stars

Syracuse, NY

I am very pleased I picked your storage place.

4.4 out of 5 stars

Liverpool, NY

Great staff, great facility. I have recommended to family and they have reneted a space there. It has a great location very near our office.

5.0 out of 5 stars

Liverpool, NY

The ladies are always kind and friendly. i enjoy stopping buy to see them....

5.0 out of 5 stars

Liverpool, NY

Quick and easy service and explanation goes a long way with me.

5.0 out of 5 stars

Collierville, TN

I was always greeted with a hello hows things today. The staff were exceptional and I will return if need be.


What do customers say?

9 of 10 customers would recommend us to friends and family!

Here at Uncle Bob's we pride ourselves in taking care of our customers. But don't take our word for it, see for yourself.

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