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7266 Henry Clay Boulevard, Liverpool, NY 13088

(315) 457-7222

Average Ratings

4 out of 5 stars
(4.7)

121 Ratings & 20 Reviews

Staff
 
4.8
Cleanliness
 
4.8
Expectations
 
4.5
Satisfaction
 
4.6
Recommend
 
4.7
Uncle Bob's Self Storage - Liverpool, NY (#094)

We survey our customers at various points during their stay with us. Ratings and reviews are taken from those surveys.


20 Customer Reviews

.5 out of 5 stars

Baldwinsville, NY

Very well maintained with a friendly, helpful staff. A pleasure to go there. Need a SIGN on cardboard container that "OPENING IS ON THE OTHERSIDE". I was there several years before finding it as it was always locked in the front when I drove by.

.5 out of 5 stars

Liverpool, NY

Everyone is always very helpful and friendly there.

.5 out of 5 stars

N. Syracuse, NY

Having rented with other self-storage facilities Uncle Bob's was a refreshing change. Service was prompt, friendly, concise, and informative. The paperwork was reasonable and explained but for me the most important part was the cleanliness and friendliness of the staff.

.5 out of 5 stars

Clay, NY

Requested space was available. However, I do feel price is too high.

.5 out of 5 stars

Westfield, NY

The customer service was wonderful. I was offered the free truck rental and reserved a time slot. I was then called the day before saying they may have to do some repairs on the truck and offered me plenty of other options so that I wouldn't have to change or cancel my reservation time. The truck ended up being in good shape and available but I appreciated the foresight, consideration, and prompt communication I received. Happy to be storing with you!

.5 out of 5 stars

Syracuse, NY

Storage unit was much cleaner than I expected and it was brightly painted. The indoor lighting was also bright.

.5 out of 5 stars

Liverpool, NY

Kathy at Liverpool store is a great manager. Always on top of everything.

.5 out of 5 stars

N. Syracuse, NY

Everything is great, however, the prices are a little high.

.5 out of 5 stars

Liverpool, NY

The main reason i stopped there was the cleanliness the place on RT57 is a dump. The girls were just great even with all the snow this year the isles were always clear.

.5 out of 5 stars

Lexington, SC

you're great

.5 out of 5 stars

Brattleboro, VT

I appreciate the reminder calls from Michelle P. when I forget to make a payment. It's never intentional but my life is a bit full so I appreciate the proactive approach to help your customers avoid late fees, etc. Keep up the great work and give Michelle P in Liverpool, NY some recognition for doing an outstanding job!!!!

.5 out of 5 stars

Liverpool, NY

We moved from NH to NY and my first interaction with your staff was via phone. I was impressed right off the bat, they have gone above and beyond. We have told several people how happy we are with them. We had storage units in NH and NEVER had this quality of service. ( there you go, your next location! ) Luhansk you !

.5 out of 5 stars

Liverpool, NY

Both of the ladies at the liverpool office exemplify what Customer Service is suppose to look like. You have two wonderful employees. Allissa

.5 out of 5 stars

Liverpool, NY

Great staff, great facility. I have recommended to family and they have reneted a space there. It has a great location very near our office.

.5 out of 5 stars

Syracuse, NY

I am very pleased I picked your storage place.

.5 out of 5 stars

Liverpool, NY

The ladies are always kind and friendly. i enjoy stopping buy to see them....

.5 out of 5 stars

Liverpool, NY

Quick and easy service and explanation goes a long way with me.

.5 out of 5 stars

Collierville, TN

I was always greeted with a hello hows things today. The staff were exceptional and I will return if need be.

.5 out of 5 stars

Clay, NY

I just want to Thank you for the wonderful service and to say I would definitely come back if I ever need a storage area again - though I will say I hope not :)

.5 out of 5 stars

Waterford, NY

From your website, to our call, and meeting our associate at the facility, we were treated with exceptionally good service. By the way, loved your site, humor and business can mix. Please keep up the great work!!


What do customers say?

9 of 10 customers would recommend us to friends and family!

Here at Uncle Bob's we pride ourselves in taking care of our customers. But don't take our word for it, see for yourself.

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