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Uncle Bob's Self Storage Reviews

- (631) 956-3200

Average Ratings

4.4 out of 5 stars
(4.4) 91 Ratings
Helpful/Friendly Staff
 
4.5
Appearance/Cleanliness
 
4.6
Expectations
 
4.2
Satisfaction
 
4.4
Likely to Recommend
 
4.5

Uncle Bob's Cares About What Our Customers Think!

We survey our customers at various points during their stay with us. Ratings and reviews are taken from those surveys.

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Customer Reviews

(21 Reviews)
4.8 out of 5 stars

By

Lindenhurst, NY

Expanded week-end hours

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
4.8 out of 5 stars

By

Huntington Station, NY

The door on my space is showing some difficulty in opening smoothly. It seems to be off track or something. If someone could look at it, that would be appreciated. The number is 539. Oh, I forgot you don't have a key. Well, next time I come in I'll speak to the person on duty. At least, I've let you know about it.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Las Vegas, NV

everything worked out to be perfect

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.6 out of 5 stars

By

Bay Shore, NY

The lighting I the units could be better. It's hard to see if your looking through your things.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
4.7 out of 5 stars

By

Lindenhurst, NY

I was happy with the fact there were flat carts to carry my things to the storage

Staff
 
4.8
Cleanliness
 
4.7
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Copiague, NY

Great place

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

West Babylon, NY

a lot cleaner then others and helpful with everything

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

NYC, NY

I'm a satisfied customer.......thanks for being a great storage facility, Uncle Bob!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.8 out of 5 stars

By

Lindenhurst, NY

Overall, the storage facility is very good. I would like there to be a slightly bigger garbage can since the small ones are almost always completely filled, but I can understand how people may abuse it.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
4.8 out of 5 stars

By

West Babylon, NY

It has been great so far!

Staff
 
5.0
Cleanliness
 
4.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.3 out of 5 stars

By

New York, NY

We don't visit our storage unit (Lindenhurst, NY) very often -- only once or twice since it came under the Uncle Bob's management/brand, but on the occasions when we have the service from the staff has been outstanding!

Staff
 
4.5
Cleanliness
 
4.0
Expectations
 
5.0
Satisfaction
 
4.0
Recommend
 
4.0
4.6 out of 5 stars

By

Lindenhurst, NY

i am happy but i wish there was light by my unit. Im at the end of a hall and theres no overhead light. i always have to remember to bring a big flashlight or i wont see well . the lights end about 5-7 feet before my unit. otherwise, its a great storage unit. always clean neat

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
5.0 out of 5 stars

By

Lindenhurst, NY

Keep up the good work

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.5 out of 5 stars

By

Lindenhurst, NY

professionally run and maintained

Staff
 
5.0
Cleanliness
 
4.7
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
4.0
5.0 out of 5 stars

By

Lindenhurst, NY

I was so happy that my possessions that survived after Superstorm Sandy were safe and clean. It meant a lot.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Lindenhurst, NY

I would not hesitate to recommend uncle Bob's. I felt secure coming and going.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

NY, NY

Your Hoffman Avenue managers and employees were more than understanding of my situation.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.2 out of 5 stars

By

Lindenhurst, NY

The associate helped me when I was desperate. She was sweet, and saved me that day.

Staff
 
5.0
Cleanliness
 
4.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
4.0
5.0 out of 5 stars

By

Lindenhurst, NY

I absolutely love this storage facility! Very courteous and friendly staff. Great business etiquette! Wonderful to deal with and it is always immaculately clean!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.8 out of 5 stars

By

Smithtown, NY

Karen at the Lindenhurst location was great. Plan to rent again this week and she even recalled who I was!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
4.0
Recommend
 
5.0
5.0 out of 5 stars

By

Lindenhurst, NY

A) Genuine effort of staff to assist with pricing and unit availability; B) The cleanliness of the facility and grounds; C) The security is outstanding; Climate control is excellent; D) Accessibility to the storage facility is fabulous. The decision to rent the storage unit was an outstanding choice at Uncle Bob's. I highly recommend uncle Bob's.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0

We were so pleased with the service we got from the self storage facility manager Laura. Last ...

Stuart, North Haven, CT

What Do People Say About Us?

9 of 10 Customers Recommend Uncle Bob's

Here at Uncle Bob's we pride ourselves in taking care of our customers. But don't take our word for it, see for yourself.

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*Ratings and reviews taken from a survey of our current customers.