For storage tips, social & more:

Uncle Bob's Self Storage Reviews

- (847) 356-1641

Average Ratings

4.7 out of 5 stars
(4.7) 63 Ratings
Helpful/Friendly Staff
 
4.7
Appearance/Cleanliness
 
4.7
Expectations
 
4.5
Satisfaction
 
4.6
Likely to Recommend
 
4.8

Uncle Bob's Cares About What Our Customers Think!

We survey our customers at various points during their stay with us. Ratings and reviews are taken from those surveys.

Review Us Today!

Customer Reviews

(13 Reviews)
4.9 out of 5 stars

By

Lindenhurst, IL

Neat. Clean. Liked the scheduled security walk-through to inspect property. Video surveillance. The reason for the lower score on being greeted promptly was due to employee being out on scheduled security inspection. Sign noting this was on the door.

Staff
 
4.7
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

South Barrington, IL

the associate that tended to my needs was absolutely great.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.5 out of 5 stars

By

Ingleside, IL

The manager is very nice, she was the reason I chose that storage facility. It was a little farther then I wanted to go. But it was very clean and available 24 hours.

Staff
 
4.7
Cleanliness
 
4.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Champaign, IL

Amanda was the store manager that worked with me. Exceptional customer service. Extremely friendly and positive and was a pleasure to work with. She was very thorough and made sure I had everything I needed and walked me through the entire process.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Lake Villa, IL

Everything was done quickly and efficiently

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Fox Lake, IL

Amanda is always at the top of her profession and is very cordial at all times. We appreciate her dedication to our needs and any concerns we may have especially with extremely rough Winter 2013-2014. Sincerely, Harold, Heidi and Hillary

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.1 out of 5 stars

By

Lindenhurst, IL

thanks for the payment reminders

Staff
 
4.0
Cleanliness
 
4.3
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
4.0
4.2 out of 5 stars

By

Lindenhurst, IL

I have no problems. the storage unit is always neat and clean. It would be helpful if you had something in the doorways to hold open the door.

Staff
 
4.0
Cleanliness
 
4.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
4.8 out of 5 stars

By

Antioch, IL

We like the security improvements made since you have taken over, and as such understand a portion of the rent increase. However if these increases continue we may be forced to rethink our ability to stay.

Staff
 
4.8
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Lindenhurst, IL

very well maintained

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Antioch, IL

Kristine was very knowledgeable and always greeted me with a smile. What a great employee and representative!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Naples, FL

Amanda was extremely knowledgeable and very helpfully to us. Thank you Amanda.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Lindenhurst, IL

Love, love, love, Amanda! She is GOLD! the friendliest ever, and very professional. Pay her more. She is worth it!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0

I needed temporary storage and a family member recommended Uncle Bob's. The storage facilities ...

Amie, Midlothian, VA

What Do People Say About Us?

9 of 10 Customers Recommend Uncle Bob's

Here at Uncle Bob's we pride ourselves in taking care of our customers. But don't take our word for it, see for yourself.

READ ALL ABOUT IT

*Ratings and reviews taken from a survey of our current customers.