The onsite manager is a life saver. he has gone above and beyond for me. He has helped me with several moves during very stressful times. I worked for a book company so was frequently working out of my storage units, sometimes alone during very late hours and I never felt unsafe. I have rarely if ever even seen a bug or spider in the entire facility, which is near impossible! I just can't say enough about the Lake Forest facility's service and its all because of him. I havent met anyone else at Bobs that works to this caliber. He is truly dedicated.Sophia from Lake Forest, IL
The staff was professional AND friendly. Most wonderful storage experience of my life!Theresa from Lake Villa, IL
I didn't know I would be offered a first time storage user help. This consisted of different sized boxes, packing tape, info packet, etc. I appreciate everything and the whole experience was very easy to follow.Angela from Lindenhurst, IL
Neat. Clean. Liked the scheduled security walk-through to inspect property. Video surveillance. The reason for the lower score on being greeted promptly was due to employee being out on scheduled security inspection. Sign noting this was on the door.Mark from Lindenhurst, IL
Uncle Bob's is the gold standard for storage units. All storage places should be this good!Elizabeth from Boise, ID
There was flooding my storage unit due to excessive melting snow awhile back. I was notified right away and the staff was extremely helpful in assisting me with setting up a new unit. I was very impressed with their customer service. It was a bad situation, but they definitely did their best to make it as painless as possible.Megan from Schaumburg, IL
Very kind to me, the first time I came to rent storage and I'm thankful for allAnnie from Des Plaines, IL
The onsite manager, Jeff, was fantastic, very knowledgeable and accommodating. Use of the truck to move into the space was an additional factor in my decision to rent a space from Uncle Bob's.Kristine from Naples, FL
I was looking for a clean/dry temp controlled storage area for my sales samples.Linda from Schaumburg, IL
I think the prices were a bit high compared to other local options. Not excessive...but definately above average.John from Elk Grove Village, IL
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