Neat. Clean. Liked the scheduled security walk-through to inspect property. Video surveillance. The reason for the lower score on being greeted promptly was due to employee being out on scheduled security inspection. Sign noting this was on the door.Mark from Lindenhurst, IL
Uncle Bob's is the gold standard for storage units. All storage places should be this good!Elizabeth from Boise, ID
Amanda is great! I forgot to update my credit card online when I received a new card due to fraud, and she called me to advise the payment didn't go through before my account was past due. She is always exceptionally friendly and provides great customer service.Amy from Lindenhurst, IL
The olny problem with your service is that you guys are so good that you are pretty much sold out at my location. Hence, I can't move into to a larger unit.from Kenilworth, IL
Storage unit is very accessible physically, and I especially appreciate the 24/7 access to the unit.Lois from Washington, DC
The only reason I didn't give highest scores on satisfaction was the price and how it increased so much so fast after I rented. The price is actually what prompted me to finish up my mother's estate and get the items out of storage.Debrah from Heath, TX
This was a very good experience from start to end.Thomas from Lake Forest, IL
I was impressed with the security of your units. The manager was very kind and helpful. We would use you againPatricia from Missoula, MT
I love the overall experience of being an Uncle Bob client. The only way I would recommend to make the experience better would be to change the exit code requirement for leaving the compound. The requirement to resubmit the full code on leaving is a slight burden after a full day working in a storage locker. It would also seem to be a safety hazard for anyone needing to exit the compound in an expditious manner.Bruce from Hoffman Estates, IL
We were looking for a storage facility that was climate controlled.from Chicago, IL
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