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  • Uncle Bob's Self Storage near Lindenhurst, IL

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Customer Reviews


 
(5.0 out of 5)

I didn't know I would be offered a first time storage user help. This consisted of different sized boxes, packing tape, info packet, etc. I appreciate everything and the whole experience was very easy to follow.

Angela from Lindenhurst, IL
October 29, 2014

 
(4.9 out of 5)

Neat. Clean. Liked the scheduled security walk-through to inspect property. Video surveillance. The reason for the lower score on being greeted promptly was due to employee being out on scheduled security inspection. Sign noting this was on the door.

Mark from Lindenhurst, IL
July 31, 2014

 
(5.0 out of 5)

Uncle Bob's is the gold standard for storage units. All storage places should be this good!

Elizabeth from Boise, ID
July 23, 2014

 
(5.0 out of 5)

Neatness and cleanliness of the facility is what drew me in.

Patrick from Antioch, IL
November 26, 2014

 
(5.0 out of 5)

I think the property and manager, Jeff, are top notch. It has not been as personal and at ease as it was before Uncle Bob acquired the property. There is an obvious "do things by the book" feeling in the other staff and frankly, this is storage. A people business, not computer assembly.

Thomas from Lake Forest, IL
November 25, 2014

 
(5.0 out of 5)

A very nice facility. Easy to get in and out. Very clean .

Roger from Lake Forest, IL
November 23, 2014

 
(4.6 out of 5)

I feel very safe with the location and quality of control at the facility. I would love it if there were better ways to update and manage things online about my account- such as change of address seems silly to do in person with paper copies of change of address information.

Katie from Palatine, IL
October 28, 2014

 
(5.0 out of 5)

My trailer did not fit into space I rented, my misjudgment in measurements. I went into office out of solutions...Jim issued me a larger storage space and took the time to go to my storage space to assess my situation into new space. Jim went way beyond the sale of my storage place utilizing professional and courteous skills

Lori from Schaumburg, IL
October 27, 2014

 
(5.0 out of 5)

Amanda was always helpful. I was never greeted with anything less than a smile. Whatever I needed, she was professional and courteous. She is truly an asset to your company and to the self storage industry. I would not store with anybody but Amanda and Uncle Bob's.

from Round Lake, IL
September 23, 2014

 
(5.0 out of 5)

Amanda is great! I forgot to update my credit card online when I received a new card due to fraud, and she called me to advise the payment didn't go through before my account was past due. She is always exceptionally friendly and provides great customer service.

Amy from Lindenhurst, IL
September 3, 2014
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