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Uncle Bob's Self Storage Reviews

- (239) 334-8000

Average Ratings

4.6 out of 5 stars
(4.6) 127 Ratings
Helpful/Friendly Staff
 
4.6
Appearance/Cleanliness
 
4.7
Expectations
 
4.4
Satisfaction
 
4.5
Likely to Recommend
 
4.7

Uncle Bob's Cares About What Our Customers Think!

We survey our customers at various points during their stay with us. Ratings and reviews are taken from those surveys.

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Customer Reviews

(24 Reviews)
4.2 out of 5 stars

By

Fort Myers, FL

Nothing at this time. There doing a fine job in lehigh

Staff
 
3.5
Cleanliness
 
4.7
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
5.0 out of 5 stars

By

Lehigh Acres, FL

Angela is a wonderful manager and very thoughtful of her customers. She has helped through some personal traumatic times. Very helpful. What a jewel to have.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Lehigh Acres, FL

I have not had a problem. When we first rented the unit, your staff was NOT pushy and wad very informative. That's what made me rent from you.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.7 out of 5 stars

By

Fort Myers, FL

My uncle bobs experience was great I would recommend it to anyone I will use the uncle bobs storage again if I need to with no hesitation....thank you very much

Staff
 
4.8
Cleanliness
 
4.7
Expectations
 
5.0
Satisfaction
 
4.0
Recommend
 
5.0
4.1 out of 5 stars

By

Lehigh Acres, FL

The person who helped us with the paperwork and finding a unit that fit our needs he was great!!

Staff
 
4.3
Cleanliness
 
4.3
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
4.0
4.8 out of 5 stars

By

Lehigh Acres, FL

I like the location and feel good about the security.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
4.0
Recommend
 
5.0
5.0 out of 5 stars

By

Lehigh Acres, FL

The manager was very nice. The process was pretty quick and we had our stuff in storage within an hour.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Lehigh Acres, FL

I wold personally like to thank the site manager, "Angela." She was always gracious and kind to meeting my storage needs over the lengthy stay in Lehigh Acres, FL. Great job.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Fort Myers, FL

Very pleased with the service she gave me. Very helpful. Thank you

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.8 out of 5 stars

By

N Ft Myers, FL

I think the manager Angela is very polite always smiling and greeting a person with respect and care, she knows all the products and manages the property as if she owned it herself.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
3.3 out of 5 stars

By

Lehigh Acres, FL

Our outside door key rarely works, building L. There is no latch to hold door open!

Staff
 
3.8
Cleanliness
 
3.7
Expectations
 
3.0
Satisfaction
 
3.0
Recommend
 
3.0
5.0 out of 5 stars

By

Lehigh Acres, FL

I came to Uncle Bobs from another storage place that I was unhappy with....I think Uncle Bob's is the best....and the people are just so helpful and kind. Thank you for making it so easy to take good care of my belongings.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.6 out of 5 stars

By

Lehigh Acres, FL

Lighting is very bad in one of my air conditioned storage spaces.

Staff
 
4.8
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
5.0 out of 5 stars

By

York, PA

The staff is wonderful.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Lehigh Acres, FL

I'm very happy

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Ft Myers, FL

My 8 year's experience has all been very positive and makes my storage needs fully satisfied.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Lehigh Acres, FL

everything was perfect i will think of bob next time i move

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Lehigh Acres, FL

the employees were very nice and very helpfull

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Lehigh, FL

You honored what I was quoted over the phone - very good customer relationship!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Cape Coral, FL

I was greatly surprised by the attention to detail by the store manager a very nice lady named Angela. I had done business before at this location and plan to continue using them for my storage needs They deserve a 5 Stars. Congratulations for running such a good store.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Lehigh Acres, FL

very good so far

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.4 out of 5 stars

By

Lehigh Acres, FL

The manager is always nice and sweet

Staff
 
4.8
Cleanliness
 
4.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
5.0 out of 5 stars

By

Lehigh Acres, FL

My storage is in FL, I live in NC. Bob's has been very helpful when I have a problem with my payment.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.1 out of 5 stars

By

Lehigh Acres, FL

Very professional,helpful and corteous.

Staff
 
4.7
Cleanliness
 
4.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
4.0

I needed temporary storage and a family member recommended Uncle Bob's. The storage facilities ...

Amie, Midlothian, VA

What Do People Say About Us?

9 of 10 Customers Recommend Uncle Bob's

Here at Uncle Bob's we pride ourselves in taking care of our customers. But don't take our word for it, see for yourself.

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*Ratings and reviews taken from a survey of our current customers.