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Uncle Bob's Self Storage Reviews

- (281) 338-1283

Average Ratings

4.5 out of 5 stars
(4.5) 89 Ratings
Helpful/Friendly Staff
 
4.6
Appearance/Cleanliness
 
4.6
Expectations
 
4.3
Satisfaction
 
4.4
Likely to Recommend
 
4.6

Uncle Bob's Cares About What Our Customers Think!

We survey our customers at various points during their stay with us. Ratings and reviews are taken from those surveys.

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Customer Reviews

(17 Reviews)
5.0 out of 5 stars

By

Bacliff, TX

Thank You for keeping my space and belonging bug free and protected.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.9 out of 5 stars

By

La Porte, TX

Thank you for letting me rent a nice storage room. Your service is wonderful. No complaint at all. Have a good day.

Staff
 
4.7
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.8 out of 5 stars

By

League City, TX

The representative was quick to get additional help when he needed. Was able to move me to a different unit when I realized I had picked a spot that was too small. Overall great service.

Staff
 
4.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Houston, TX

Employee were always nice everytime I was there. Great service. Thank Ucle Bob

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

League City, TX

The service was great and the unit was in great move in shape. No complaints here.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.4 out of 5 stars

By

Galveston, TX

No Dumpster on property very inconvienant

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
3.0
5.0 out of 5 stars

By

Houston, TX

entire process was great

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.6 out of 5 stars

By

League City, TX

For some reason, the elevator in Building "C" has been blocked by the HVAC unit. You can only open the door partway and this causes endless trouble for folks needing to use the elevator. What a crazy thing to do! Also, the first floor door has a latch problem and it was never fixed in the time I was there, over a year. Other then those two items, Uncle Bob's was great.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
4.2 out of 5 stars

By

League City, TX

It would be nice if you were more flexible on the due date.

Staff
 
4.0
Cleanliness
 
4.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
4.6 out of 5 stars

By

Houston, TX

can hardly ever find a cart in our building or adjacent buildings

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
4.8 out of 5 stars

By

Kemah, TX

The last time I was there, the 4-wheel dolly needed repair.

Staff
 
4.8
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

League City, TX

Perfect experience. Always treated nicely by anyone working in the office and given any support I needed througout my time renting from Uncle Bob's Storage. Thanks for making this much more pleasureable than I was expecting!! Warmest Regards, Daniel

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Webster, TX

I am extremely satisfied with the service I have received from Uncle Bob's. - Thank you!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.6 out of 5 stars

By

Seabrook, TX

Just very nice, listening folk working there, who were always willing to offer assistance/information. Thank you.

Staff
 
4.5
Cleanliness
 
4.7
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
4.4 out of 5 stars

By

League City, TX

Very satisfied other than being forced to buy very expensive monthly insurance. That would be my only reason to not recommend and perhaps leave. Otherwise, I am very happy with the service.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
4.0
4.8 out of 5 stars

By

League City, TX

The only thing I wasn't happy about with Uncle Bob's is that my rent went up last year. :-( Does it increase every year? Everything else is great! The staff is always friendly (at 2410 E. Main St., League City, Texas) and the office is very, VERY clean. I will DEFINITELY recommend Uncle Bob's to friends and family who are looking for a storage unit.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
3.2 out of 5 stars

By

League City, TX

Great job. Wish the rental fee was a little lower and that the truck rental was free for both move-in AND move out.

Staff
 
1.0
Cleanliness
 
1.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0

It's clean, it's convenient and the staff has bent over backward to help us. I will never use ...

Becky, Alvin, TX

What Do People Say About Us?

9 of 10 Customers Recommend Uncle Bob's

Here at Uncle Bob's we pride ourselves in taking care of our customers. But don't take our word for it, see for yourself.

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*Ratings and reviews taken from a survey of our current customers.